ZipRecruiter

Log In

2

Entry Level Help Desk Jobs in Athens, GA (NOW HIRING)

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Athens, GA

Entry Level Help Desk information

See Athens, GA salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level help desk in Athens, GA is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Athens, GA? The most popular types of Help Desk jobs in Athens, GA are:
What are popular job titles related to Entry Level Help Desk jobs in Athens, GA? For Entry Level Help Desk jobs in Athens, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Athens, GA look for? The top searched job categories for Entry Level Help Desk jobs in Athens, GA are:
What cities near Athens, GA are hiring for Entry Level Help Desk jobs? Cities near Athens, GA with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Athens, GA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,497 per year, or $22.4 per hour.

Field Service Operator

First Environmental Nationwide

Monroe, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Do you like to work with your hands, and heavy equipment?

Do you like to help people, work as a team, and solve problems?

Would the monotony of sitting behind a desk everyday drive you crazy?

Are you looking for a CAREER with future opportunities in a growing business?

Who We Are

At First Environmental, we provide industrial-grade cleaning services to various industries through our branches throughout the state of Georgia. As an established leader in the field, our company is currently seeking experienced operators to meet our growing customer demands.

What you'll do

With First Environmental, you are responsible for “making it happen” through tasks related to industrial plant site clean-up using vacuums, high-pressure water equipment, hazardous waste clean-up, equipment decontamination and handling of hazardous and non-hazardous wastes and materials.

As a Field Service Operator, you will be operating and driving equipment to and from work sites, like Vacuum trucks, Roll-Off Trucks, and other heavy equipment. Our customer’s satisfaction will rely on you!

What you definitely have

  • The ability to work hard, and a "make it happen" type attitude to serve our customers.
  • Flexibility in work assignments, and schedules. Our business changes at the drop of a hat, and we put ourselves forward to meet our client's needs.
  • The ability to work together in different sized teams, and projects.
  • The desire to work for a growing company and to create a career.

No one out there works like we work, and that's why we have assembled a competitive compensation package.

These positions offer a clear opportunity to work hard and move up from entry level to supervisory/management with our growing business while enjoying a competitive salary with overtime opportunities, health benefits, retirement (401K) and paid time off.

Our work is demanding, and we are seeking dependable people that thrive when working on a team.

Position Requirements:

  • Acceptable Past Work History, including 2-3 years commercial driving/equipment operation.
  • Passenger bus experience does not count.
  • Possess/maintain a valid Class “B” (or higher) commercial driver’s license with tanker endorsement.
  • Have/maintain an acceptable driving record as reviewed by insurance provider
  • Completion of a Hazmat Worker Physical
  • Possess the ability to understand and demonstrate safety training requirements
  • Pass pre-employment drug, alcohol, and background screening
  • Pass respirator usage required testing
  • Ability to bend, lift, twist, climb, hoist and lift a minimum of 70lbs
  • Ability to work varied hours including weekends, holidays, overtime, and up to 30% overnight travel
  • Ability to work an on-call schedule
  • Minimum age of 25
  • All First Environmental positions require extensive manual labor including, but not limited to, repetitive bending, stooping, kneeling, reaching, standing and lifting.

Apply