ZipRecruiter

Log In

2

Entry Level Help Desk Support Jobs in Princeton, NJ

RICEFW Technologies, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.25 - $27.75/hr

Help Desk Coordinator will assist customers with computer and application issues to determine the ... SUMMARY: The ideal Helpdesk Coordinator will have knowledge and experience supporting and ...

STI

Help Desk Analyst - Trenton, NJ(Remote)

Trenton, NJ · On-site +1

$20.50 - $28/hr

... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ... Attempt to troubleshoot and resolve problems and satisfy requests. • Provide support for AOC ...

STI

Help Desk Analyst - Trenton, NJ

Trenton, NJ · On-site

$20.50 - $28/hr

SUMMARY: The ideal Helpdesk Coordinator will have knowledge and experience supporting and ... The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure ...

RICEFW Technologies, Inc.

SCCO Help Desk Analyst

Trenton, NJ · On-site

$20.25 - $27.75/hr

Help Desk Coordinator will assist customers with computer and application issues to determine the ... SUMMARY: The ideal Helpdesk Coordinator will have knowledge and experience supporting and ...

Forhyre

Helpdesk Specialist

New York, NY

Proven working experience in providing help desk support * Proficiency in English * Working knowledge of help desk software, databases and remote control * Strong client-facing and communication ...

tilebar11

IT Help Desk - Showrooms

New York, NY

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

TileBar

IT Help Desk - Showrooms

New York, NY · On-site

$80K - $90K/yr

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

STI

Helpdesk Coordinator

Trenton, NJ · On-site

... help desk support to all customers and users. • Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests ...

Community Options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

Provide prompt, courteous support company wide, in person or via phone or email * Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment

Community options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

Provide prompt, courteous support company wide, in person or via phone or email * Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment

New York Cloud Apps

Help Desk Engineer

New York, NY

The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line ...

STI

Helpdesk Coordinator - Trenton, NJ

Trenton, NJ · On-site

... help desk support to all customers and users. • Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests ...

STI

Helpdesk Coordinator - Trenton, NJ

Trenton, NJ · On-site

$20/hr

... help desk support to all customers and users. • Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests ...

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

... level 2 help desk support to expanding client base. We're growing by double digits, offer ... You'll be part of a team that supports each other and works together to ensure customer ...

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

... level 2 help desk support to expanding client base. We're growing by double digits, offer ... You'll be part of a team that supports each other and works together to ensure customer ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Princeton, NJ

Entry Level Help Desk Support information

See Princeton, NJ salary details

$10

$21

$34

How much do entry level help desk support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level help desk support in Princeton, NJ is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.18 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Princeton, NJ?

For Entry Level Help Desk Support jobs in Princeton, NJ, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Princeton, NJ look for?

The top searched job categories for Entry Level Help Desk Support jobs in Princeton, NJ are:

What cities near Princeton, NJ are hiring for Entry Level Help Desk Support jobs?

Cities near Princeton, NJ with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Princeton, NJ as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,449 per year, or $21.9 per hour.

Help Desk Analyst

RICEFW Technologies, Inc.

Trenton, NJ • On-site

$20.25 - $27.75/hr

Contractor

Re-posted 2 days ago

Job description

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.
Candidate will need to work Onsite for the first few weeks for training. Schedule is: M-F 8: to 4: with eventual 2 remote days after training
Note: hour work week.
Excellent Communication is Needed.
All training will be conducted on premises at Market St. Trenton, .
2-year college degree or equivalent technical study - preferred
Training on the AOC procedures and system will be provided.
Engagement will be extended.
SUMMARY:
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:
• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills
Responsibilities:
• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for AOC business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.
Required/Desired Skills
Skill Required /Desired Amount of Experience Data entry Required 3 Years Experience using email (Outlook) Required 2 Years Experience working in a position requiring calm demeanor when dealing with upset users Required 2 Years Experience with MS Excel Highly desired 1 Years Experience with MS Word Highly desired 1 Years Experience with MS Visio Highly desired 1 Years Questions
No. Question Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2 Please list candidate&# ;s email address HERE that will be used when submitting E-RTR. Question3 One-hour unpaid lunch. Do you accept this requirement? Question4 Finger printing, full state and federal background check to be completed by the State of . Do you accept this requirement? Question5 Candidate understands the will be required to work remotely and report on-site for the first few weeks for training. Do you accept this requirement? Question6 Where is the candidate geographically located?

Apply