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Entry Level Help Desk Support Jobs in Lafayette, LA

Help Desk Support Technician

Lafayette, LA · On-site

$19 - $25.75/hr

... helpdesk support personnel that have good communication skills and experience in network troubleshooting in the Lafayette area. Qualifications ESSENTIAL JOB FUNCTIONS Provide superior customer ...

... to help users resolve their IT challenges efficiently. Key Responsibilities: * Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems ...

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

Description: The IT Support Intern is a supervised, entry-level learning position designed to ... No prior professional experience required; coursework, personal projects, or prior help-desk ...

IT Support Intern

Lafayette, LA

$14.25 - $19/hr

Description The IT Support Intern is a supervised, entry-level learning position designed to ... No prior professional experience required; coursework, personal projects, or prior help-desk ...

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

The IT Support Intern is a supervised, entry-level learning position designed to introduce students ... No prior professional experience required; coursework, personal projects, or prior help-desk ...

... providing support for our bowling services. We are looking for a candidate who knows their way ... Excellent communication skills are paramount to help us continue to delight our customers and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Entry Level Help Desk Support information

See Lafayette, LA salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk support in Lafayette, LA is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.02 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Lafayette, LA?

For Entry Level Help Desk Support jobs in Lafayette, LA, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Lafayette, LA look for?

The top searched job categories for Entry Level Help Desk Support jobs in Lafayette, LA are:

What cities near Lafayette, LA are hiring for Entry Level Help Desk Support jobs?

Cities near Lafayette, LA with the most Entry Level Help Desk Support job openings:

Infographic showing various Entry Level Help Desk Support job openings in Lafayette, LA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,404 per year, or $19.9 per hour.

Help Desk Support Technician

Global Data Systems

Lafayette, LA

$19 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago


Job description

Company Description

Established in 1987, Global Data Systems, Inc. (GDS) is recognized as a leading provider of networking and systems integration solutions with specialties that include cable & infrastructure, physical & logical security, voice/video/data collaboration, managed network services, data center, cloud computing services, virtualization, data storage solutions, satellite communications, telephony services, wireless mobility, compliance, auditing and professional services. GDS services clients across all primary sectors of public and private sector.

The Global Data Systems MVP Statement

Our Mission: Partner with our clients in the delivery of world-class IT solutions designed to solve business needs and maximize productivity.

Our Vision: Create an exceptional client experience by consistent execution and delivery of client solutions, driving rapid company growth and increased profitability.

Our People: The soul of GDS is our people. As a world-class IT provider, our people are the true market differentiator for GDS in the delivery of advanced IT solutions.


 

Job Description

Global Data Systems, a
successful growing technology/telecommunications company, is currently seeking
helpdesk support personnel that have good communication skills and experience in
network troubleshooting in the Lafayette area.

Qualifications


ESSENTIAL JOB FUNCTIONS


Provide superior customer service and basic level
technical contributions to internal and external incidents. Demonstrate and
maintain basic knowledge and certification across at least one technology. Work
independently, as well as, with other engineers and support vendors to diagnose
problems and bring about successful resolution within designated Service Level
Agreements (SLA's). Candidates should have CCNA and/or equivalent experience; MS
Exchange experience is a plus.


GDS offers a full benefit package which includes health, dental, vision, 401k and other related benefits. Salary is DOE.


All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, or national origin.
Additional Information

APPLY FOR THIS POSITION @ http://www.getgds.com/gdscareers2.cfm!

 
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