ZipRecruiter

Log In

2

Entry Level Help Desk Support Jobs in Cumming, GA

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer (Tier 1) to join our ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer (Tier 1) to join our ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

Training & development CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer ... At CNR, you're not just another help desk tech--you're part of a team that invests in your growth ...

Ole Mexican Foods Inc

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

At Ole, we are seeking an experienced IT Support Technician to support and troubleshoot day-to-day ... Experience with Help Desk software, IT Glue Documentation software, ConnectWise RMM tool, Sophos ...

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

High School Diploma or GED with at least 2 years of technical support experience in a Help Desk or Service Desk environment; OR an Associate degree in Information Technology/Computer Science with 1 ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Experience in customer service, technical support, help desk support, SaaS support, or another customer-facing environment preferred. * Strong written and verbal communication skills, including the ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Experience in customer service, technical support, help desk support, SaaS support, or another customer-facing environment preferred. * Strong written and verbal communication skills, including the ...

previous page

Showing results 41-60

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Cumming, GA

Entry Level Help Desk Support information

See Cumming, GA salary details

$9

$18

$29

How much do entry level help desk support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level help desk support in Cumming, GA is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.58 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Cumming, GA?

For Entry Level Help Desk Support jobs in Cumming, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Cumming, GA look for?

The top searched job categories for Entry Level Help Desk Support jobs in Cumming, GA are:

What cities near Cumming, GA are hiring for Entry Level Help Desk Support jobs?

Cities near Cumming, GA with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Cumming, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Systems Administrator I - Help Desk

Ask IT consulting

Atlanta, GA • On-site

Contractor

Re-posted 29 days ago

Job description

Job Description

Position : Systems Administrator I - Help Desk

Location : Atlanta,GA

Duration : 6 + Months

Complete Description: Job Description, Responsibilities, Standards, and Qualifications

Job Description and Responsibilities:

Installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability. Responsibilities include:

Diagnoses hardware and software problems, replace defective components.

Performs data backups and disaster recovery operations.

Plans, coordinates, and implements network security measures in order to protect data, software, and hardware.

Operates consoles to monitor performance of the computer systems and networks, and to coordinate computer network access and use.

Performs routine network startup and shutdown procedures, and maintain control records.

Designs, configures, and tests computer hardware, networking software and operating system software.

Monitors network performance to determine whether adjustments are needed.

Escalates problems to vendor and/or developer for advanced debugging or software correction.

Evaluates of new technologies or solutions to improve service and efficiency of systems.

Prepares user instructions and documentation for the installation and operation of software and software upgrades.

Promotes inter agency cooperation by assisting DPS with the Enforcement systems used on HOT roadways: ELSAG, LPR, DPS Laptops, etc.

Lead administrator on the agency's physical security systems. Including cameras, DVRs, auditor of the badging system hosted by GBA.

Job Responsibilities & Performance Standards:

Ability to troubleshoot hardware and software problems and develop solutions.

Knowledge of the principles and practices of information technology.

Ability to provide on-site and/or remote technical support.




Additional Information

All your information will be kept confidential according to EEO guidelines.

Ask IT Consulting logo

About Ask IT Consulting

Sourced by ZipRecruiter

Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Holtsville, NY, US

Year founded

2008

Social media

FacebookTwitter

View All Ask IT Consulting Jobs

Apply