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Entry Level Help Desk Support Jobs in Mississippi

Renasant Bank

Deposit Helpdesk Analyst

Tupelo, MS · On-site

$19.50 - $26.75/hr

Overview The Deposit Helpdesk Analyst will be to provide Deposit Support to the bank's Retail and Commercial teams. The Deposit Helpdesk Analyst will be proactive in understanding all aspects of ...

Govcio LLC

Service Desk Technician

MS · On-site

$24.97/hr

Provides support to end users on a variety of issues. * Identifies, researches and resolves ... a Helpdesk Institute or Service Desk Institute certification. Certification costs will be ...

New

TechSource Solutions Inc

Be Seen First

Managed IT Services Technician

Madison, MS · On-site

$40K - $90K/yr

In this role, you will provide technical support and IT solutions to our clients, handling a mix of help desk, remote, and on-site support across a variety of technologies. This is a great ...

Morris and Dickson

IT Support Technician 1

Olive Branch, MS · On-site

$19.25 - $26.50/hr

... help desk, or desktop support experience. • Strong understanding of Windows 10/11 operating systems. • Basic knowledge of networking concepts (DNS, DHCP, IP addressing). • Familiarity with ...

U.S. Navy

IT Support Specialist

Mantee, MS · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Aberdeen, MS · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Maben, MS · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Liberty, MS · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Mississippi

Entry Level Help Desk Support information

See Mississippi salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk support in Mississippi is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.88 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Mississippi?

For Entry Level Help Desk Support jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Mississippi look for?

The top searched job categories for Entry Level Help Desk Support jobs in Mississippi are:

What cities in Mississippi are hiring for Entry Level Help Desk Support jobs?

Cities in Mississippi with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,061 per year, or $19.7 per hour.

FRONT DESK LEAD

Bienville Orthopaedic Specialist LLC

Vancleave, MS • On-site

$12.75 - $17/hr

Full-time

Re-posted 15 days ago

Job description

Essential Job Responsibilities:
  • Prepares clinic for daily
  • Oversees schedules and daily work assignments of the Front Desk Receptionists assigned to clinic
  • Oversees and coordinates patient flow and routine clinic operations to ensure smooth Serves as the on-site point of contact for Physicians. Checks with Clinical Teams to evaluate wait times and assist with delays when possible.
  • Addresses and resolves front-line patient complaints, problems, and issues as they Escalates serious issues to the Patient Liaison as needed.
  • Coordinates IT issues and troubleshooting with the Help Desk. Places work orders for maintenance issues as needed.
  • Assists the Front Desk staff with check-in/check-out processes during busy times or as
  • Monitors and orders supplies for clinic Ensures that all exam areas are clean and stocked.
  • Prepares various reports as
  • Oversees clinic closing
  • Participates in developing department goals, objectives and systems to support the overall mission of the organization; recommends new approaches and procedures to continually improve efficiency of the department and services.
  • Performs other duties as assigned
Education and Experience:
  • High school diploma or 1-3 years’ of Medical Office Administration.
  • Prior supervisory experience highly preferred.
Other Requirements:
  • Exceptional customer service, interpersonal skills, and communication
  • Proficiency of electronic records systems Must have strong data entry skills.
  • Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions.
  • Must demonstrate ability to analyze data and resolve complex
  • Must have the ability to work independently while managing time and workload
  • Must be able to demonstrate the ability to work independently within interpretive guidelines, and perform effectively in a fast-paced and constantly changing environment.
  • Must be able to build and maintain effective working relationships with patients, employees, and physicians. Must be able to demonstrate a strong sense of customer-focus.
  • Must be able to demonstrate exceptional written and verbal communication
  • Must have and maintain a valid Mississippi driver's license and be able to travel to all clinic locations, as needed.
  • Must have the ability to work overtime, as
  • Must have the ability to meet the physical requirements necessary to successfully perform required job duties

Job Type: Full Time

Remote: None