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Entry Level Help Desk Support Jobs in Idaho (NOW HIRING)

University of Idaho

Junior Product Manager

Moscow, ID · On-site

$18/hr

Support communication with the help desk and campus users about changes. * Provide light support for Banner-related questions and requests. * Learn and apply outcome-based product thinking, focusing ...

Morning Star Dental

Front Desk Receptionist

Star, ID · On-site

$17 - $22/hr

... you help us serve our community. Title Front Desk Receptionist Patient Hospitality: Greet and ... Administrative Support: Scan documents, maintain digital patient records, and assist with various ...

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Entry Level Help Desk Support information

See Idaho salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level help desk support in Idaho is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.73 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Idaho?

For Entry Level Help Desk Support jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Idaho look for?

The top searched job categories for Entry Level Help Desk Support jobs in Idaho are:

What cities in Idaho are hiring for Entry Level Help Desk Support jobs?

Cities in Idaho with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,794 per year, or $19.6 per hour.

Customer Service Representative - Entry Level

Reslnt Enterprise

Meridian, ID • On-site

$15.50 - $21/hr

Other

Posted yesterday

New

Job description

Immediate Start | Paid Training | Full-Time | Entry-Level Opportunity

We are hiring Entry-Level Customer Service Representatives to join our growing team immediately.

This is a great opportunity for motivated individuals, recent graduates, college graduates, career changers, and entry-level job seekers who want to gain professional experience in customer service, communication, sales, and business development.

No previous customer service experience is required. Paid training is provided.

If you enjoy working with people, communicating with customers, solving problems, and learning new skills, we encourage you to apply.

What You'll Do

As an Entry-Level Customer Service Representative, you will help provide a positive customer experience while supporting our team and daily business operations.

Responsibilities include:

  • Assist customers with questions, requests, and general support.
  • Provide friendly, professional, and helpful customer service.
  • Communicate with customers in person and through various communication channels.
  • Listen to customer needs and help identify appropriate solutions.
  • Answer questions and address customer concerns professionally.
  • Build positive relationships with customers and team members.
  • Support daily team and business operations.
  • Work collaboratively with team members to achieve goals.
  • Participate in training, coaching, and professional development.
  • Develop valuable skills in customer service, communication, sales, leadership, and business development.
Who We're Looking For

We’re looking for friendly, motivated, dependable, and people-oriented individuals who are ready to learn and grow.

Ideal candidates are:

  • Strong communicators with good interpersonal skills.
  • Friendly, positive, and comfortable interacting with people.
  • Reliable and professional.
  • Coachable and willing to learn.
  • Motivated to develop new skills.
  • Able to work effectively both independently and as part of a team.
  • Interested in building a career in customer service, sales, communications, or business development.
No Experience Required

Previous experience is not required.

This position may be a great fit for candidates with experience in:

  • Customer service
  • Retail
  • Hospitality
  • Restaurants and food service
  • Sales
  • Call centers
  • Reception or front desk
  • Administrative support
  • Communications

Customer-facing experience is a plus, but we provide training for entry-level candidates.

What We Offer
  • Full-time entry-level opportunity
  • Immediate start
  • Paid training
  • Professional mentorship and coaching
  • Performance-based incentives
  • Customer service and communication training
  • Career development opportunities
  • Opportunities for professional growth
  • Supportive team environment
Start Your Customer Service Career

If you’re searching for an entry-level customer service job, customer service representative position, customer service jobs with no experience, immediate hire jobs, entry-level sales jobs, or a career opportunity with paid training, we encourage you to apply.

Whether you’re a recent graduate, career changer, or first-time job seeker, this is an opportunity to gain valuable professional experience while developing skills that can help you build a long-term career.

Apply Today

If you're motivated, personable, dependable, and ready to learn, apply today for our Entry-Level Customer Service Representative position.

No previous experience required. Paid training provided. Immediate opportunities available.

Apply