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Entry Level Help Desk Support Jobs in Idaho (NOW HIRING)

Unitek Learning

Admissions Coordinator/Receptionist

Boise, ID · On-site

$18.25 - $25/hr

This entry-level, campus-based role is ideal for someone who is detail-oriented, organized, and ... The Admissions Coordinator will also provide front desk support. Job responsibilities: * Enter new ...

New

Atria Group LLC

Software Engineer

Idaho City, ID · On-site

The software engineer will develop, standalone applications in a manner that simplifies the help desk support burden, future application model customization, feature development, and troubleshooting ...

Foodera Technologies

I.T. Support Technician

Caldwell, ID · On-site

$19.25 - $26.50/hr

Prior experience in technical support, help desk, or IT operations. Incentives We are a growing company with a lot of opportunity and a great culture. You will work on challenging projects and ...

U.S. Navy

IT Support Specialist

Blackfoot, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Ketchum, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Riverside, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Ammon, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Rathdrum, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Clark Fork, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Wilder, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Newdale, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Cottonwood, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Soda Springs, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Letha, ID

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Showing results 21-40

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Idaho

Entry Level Help Desk Support information

See Idaho salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level help desk support in Idaho is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.73 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Idaho?

For Entry Level Help Desk Support jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Idaho look for?

The top searched job categories for Entry Level Help Desk Support jobs in Idaho are:

What cities in Idaho are hiring for Entry Level Help Desk Support jobs?

Cities in Idaho with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Idaho as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,794 per year, or $19.6 per hour.

Admissions Coordinator/Receptionist - Part-time

Eagle Gate College

Idaho Falls, ID • On-site

$18.50 - $25.25/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career.

Job Description

The Admissions Coordinator is an essential member of the campus admissions team, supporting the successful onboarding of new students by ensuring accurate enrollment entry, document tracking, and a positive first impression for all visitors. This entry-level, campus-based role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced, student-facing environment.  The Admissions Coordinator will also provide front desk support. 

Job responsibilities:

  • Enter new student enrollments and status changes into the Student Information and Client Management Systems. 
  • Manage and track all enrollment documents (e.g., background checks, immunizations, proof of graduation, valid IDs) to ensure timely, complete student files. 
  • Proactively assist students in completing and submitting required documents. 
  • Serve as the primary contact for enrollment systems support (e.g., Complio, Enrollment Portal). 
  • Ensure enrollment documents meet admissions and compliance standards. 
  • Administer entrance assessments per established protocols, report on requirement status and test outcomes. 
  • Support Admissions with campus tours and prospective student visits. 
  • Provide front desk coverage: greet students/visitors, answer phones, and direct inquiries appropriately. 
  • Maintain a professional and welcoming reception area. 
  • Handle front desk tasks including mail, photocopying, faxing, and filing. 
  • Assist with campus events such as orientations, graduations, and student engagement activities. 
  • Perform other duties as assigned. 
  • Key Indicators of Success: Meets or exceeds metrics for enrollment document processing. Collaborate effectively with Financial Aid, Registrars, and Academics to support onboarding. Maintains full adherence to FERPA and Unitek’s admissions/compliance policies. 
Qualifications

Education, Experience, Knowledge, Skills and Abilities:

  • High school diploma required; some college preferred. 
  • Minimum 1 year of administrative, front desk, or customer service experience (education/admissions setting preferred). 
  • Excellent attention to detail, data accuracy, and time management. 
  • Professional, customer-focused communicator with strong integrity and work ethic. 
  • Tech-savvy with strong computer skills and ability to learn quickly. 
  • Flexible and adaptable in a changing environment. 

Additional Information
  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • 401k with company match
  • Company Paid Life Insurance at 1x’s your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on the program

Full-time position with responsibilities of approximately 40 hours per week at the institution.  This position will be classified as an “At-will”

Physical Factors:

  • Standing/Walking: "Must be able to stand or walk for extended periods". 
  • Sitting: "Must be able to remain in a seated position for extended periods". 
  • Lifting/Carrying: "Must be able to lift and carry up to [weight] pounds". 
  • Pushing/Pulling: "Must be able to push or pull objects". 
  • Reaching: "Must be able to reach overhead or at or below shoulder level