ZipRecruiter

Log In

2

Entry Level Help Desk Analyst Jobs in Baton Rouge, LA

FMOLHS

Help Desk Technician 1

Baton Rouge, LA

$19.25 - $26/hr

The Help Desk Analyst 1 provides primary support services to internal users by effectively troubleshooting, diagnosing and resolving user issues and work requests in accordance with service level ...

Robert Half

Entry Level Accountant

Baton Rouge, LA · On-site

$50K - $52K/yr

We are looking for a driven Entry Level Accountant to join a collaborative finance team. This ... analysis. • Help compile financial statements, internal reports, and other recurring summaries ...

next page

Showing results 1-20

All JobsHelp Desk Analyst JobsEntry Level Help Desk Analyst JobsEntry Level Help Desk Analyst Jobs in Baton Rouge, LA

Entry Level Help Desk Analyst information

See Baton Rouge, LA salary details

$13

$23

$34

How much do entry level help desk analyst jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level help desk analyst in Baton Rouge, LA is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.87 per hour, depending on experience, location, and employer.

What does an Entry Level Help Desk Analyst do?

An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What jobs pay 4000 a week without a degree?

Entry level help desk analyst roles typically do not pay $4,000 a week; such high earnings are uncommon without advanced experience or certifications. High-paying jobs that may reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades, but generally not at entry level. Most roles paying this amount without a degree are in sales, entrepreneurship, or specialized technical fields with significant experience or commission-based pay structures.

What jobs pay $700 a day?

Entry level Help Desk Analyst roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance cybersecurity, or contract positions requiring advanced skills and certifications. Most entry-level help desk jobs offer hourly wages or salaries below this amount, but experienced contractors or those with niche expertise can command higher daily rates through freelance or contract work.

What are some common challenges an Entry Level Help Desk Analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and basic troubleshooting, but it does not replace the role of an Entry Level Help Desk Analyst. These professionals are still essential for complex issues, customer communication, and system management that require human judgment and technical skills. Knowledge of ticketing systems and customer service remains important in this role.

What Does an Entry-Level Help Desk Analyst Do?

The job of an entry-level help desk analyst is to provide support to customers with technical problems. The duties of someone in this role are to troubleshoot and resolve common IT issues, utilizing phone, chat, or email systems to communicate with customers. This role also involves studying products, entering information into databases, and communicating issues to senior-level staff as needed. An entry-level help desk analyst regularly interacts with customers to provide direct support and troubleshoot c technical problems. Similar job titles include online customer service representative.

Is helpdesk a good entry level job?

Help desk positions, including entry-level help desk analyst roles, are considered good starting points for those interested in IT careers. They provide foundational skills in troubleshooting, customer service, and technical support, often requiring basic knowledge of operating systems, networking, and common software tools. These roles can lead to more advanced IT positions with experience and additional certifications.
More about Entry Level Help Desk Analyst jobs
What are popular job titles related to Entry Level Help Desk Analyst jobs in Baton Rouge, LA? For Entry Level Help Desk Analyst jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Analyst jobs in Baton Rouge, LA look for? The top searched job categories for Entry Level Help Desk Analyst jobs in Baton Rouge, LA are:
Entry Level Help Desk Analyst jobs near you
Infographic showing various Entry Level Help Desk Analyst job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 81% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $48,119 per year, or $23.1 per hour.

Help Desk Analyst

Louisiana Workers' Compensation Corporation

Baton Rouge, LA • On-site

$19.75 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

LWCC, Louisiana Workers' Compensation Corporation, is a private mutual workers' comp company. We are dedicated to excellence in execution from underwriting to compassionate care of injured workers. Our purpose is to help Louisiana thrive by bettering our state one business and one worker at a time. LWCC has been consistently recognized by industry leaders and named to the Ward's 50® group of top-performing insurance companies, supporting our promise to provide safety, security, and stability to businesses in Louisiana.
Our company offers an excellent benefits package including health, dental, vision, life and disability insurance; a 401(k) savings plan; educational assistance; and an on-site fitness center. LWCC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, sex, age, handicap, Vietnam era or disabled veteran status.
Thank you for your interest in LWCC. We invite you to apply, and a member of our team will review your application. To learn more about us, please visit LWCC.com.
Overview
Under direction of the Enterprise Systems Manager, provides support and provide quality service to users by installing, inspecting, maintaining, troubleshooting, and repairing personal computers, peripherals, network printers, and telecommunication devices. Support includes issues relating to system access, hardware, application software, and basic network communication issues. Documents, tracks, and monitors issues to ensure timely resolution and customer satisfaction and root cause analysis. Assists in statistical gathering, evaluating, and reporting for various networked systems and corporate networks. Performs troubleshooting procedures to identify/correct system technology failures. Assists team efforts to install software and produce new or update existing technical tools, while practicing approved procedures to provide a secure environment.
This is an entry-level classification for Network and/or Systems Professionals. This position spends 50% of its time on help desk functions and 50% on network/system management tasks and projects. It is distinguished from higher classification by its focus, scope, level of responsibility, and experience requirements.
Major Areas of Accountability
  • Provides incident support including responding to incident tickets, resolving problems and, if necessary, conferring with senior staff about complex problems. It is expected that staff at this position will be able to resolve 80% of incident tickets without assistance from senior staff members.
  • Performs hardware/software installations and user requested equipment moves. Provides project coordination and management for these tasks to ensure minimal disruption to client ability to perform work.
  • Maintains user accounts and security consistent with approved IT and Cyber policies and procedures. Adds, modifies, or deletes user accounts in accordance with IT and Cyber standard policies and procedures. Performs regular audits on account status and activities to verify adherence to security standards.
  • Monitoring performance of some network/systems and endpoints.
  • Performs troubleshooting procedures to identify and correct system and network hardware/software errors. Tasks include diagnostics, conferring with senior staff, performing remedial action, updating logs to report the event, and communicating with both the senior staff member and the affected users. Performs incident escalation when warranted.
  • In accordance with IT standards, may install software packages including the actual installation, the creation of installation packages, initializing the license and contact documentation process, and informing the user of progress.
  • Attends and participates in project team meetings when assigned.
  • Presents problems as they are identified, escalates incidents when required and participates in their resolution and documentation of root cause of incidents.
  • Provides backup for the Computer Operator when required.
  • Performs other related duties of a comparable level/type as required.
  • Ability to learn, adapt, and implement new technology.

Personality/Working Style
  • Strong character
    • Alignment with company values, mission, and vision
    • Trustworthy and honest
    • Decisive
    • Curious and persistent
  • Passion for innovation
    • Willingness to learn
    • Adaptive to changing (tolerance for ambiguity)
    • Desire to collaborate to achieve corporate goals
    • Must be able to read and understand technical manuals and specifications
  • Strong communicator
    • Excellent customer service skills, including the ability to communicate well with both technical staff and non-technical end users
    • Effective communication skills
    • Empathetic listener and open-minded
    • Commitment to accountability

Education and Experience
  • Baccalaureate degree in Computer Science or a related field is preferred. In lieu of a degree, a person with a high school diploma, formal technical training, and appropriate work experience may be considered for this position.
  • A candidate with a college degree must have some relevant student or professional work experience in an IT support function. A person qualifying by virtue of experience must have five years of strong, technical work experience in an IT department that supports multiple systems.

About LWCC
Our Team
Contact

Apply