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Entry Level Game Player Support Jobs (NOW HIRING)

Side

Games Producer- Talent Pool

Fort Lauderdale, FL · On-site +1

$118K - $120K/yr

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...

Side

Games Producer- Talent Pool

$126K - $129K/yr

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...

Side

Games Producer- Talent Pool

Charleston, SC · On-site +1

$116K - $117K/yr

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...

Knighted Gaming

Gaming Associate

Miami Gardens, FL · On-site

$21/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Summerfield, FL · On-site

$21/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Orange City, FL · On-site

$19/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Pensacola, FL · On-site

$19/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Jacksonville, FL · On-site

$17 - $19/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Hialeah, FL · On-site

$21/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Orange Park, FL · On-site

$19/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Ocala, FL · On-site

$19/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Saint Petersburg, FL · On-site

$20/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

Knighted Gaming

Gaming Associate

Port Saint Lucie, FL · On-site

$19/hr

Knighted Gaming is hiring at your local card room for entry-level Gaming Associates! If you're ... You're a team player! - Work is much more fun and productive when we work together towards shared ...

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All JobsGame Player Support JobsEntry Level Game Player Support Jobs

Entry Level Game Player Support information

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$11

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$26

How much do entry level game player support jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for entry level game player support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What does an Entry Level Game Player Support do?

An Entry Level Game Player Support professional assists players of video games by addressing their questions, troubleshooting technical issues, and resolving concerns related to gameplay, accounts, or payments. They typically interact with players through chat, email, or support tickets, ensuring a positive gaming experience. This role may also involve reporting bugs, escalating complex issues to higher-level support, and providing feedback to game developers based on player interactions.

What is the difference between Entry Level Game Player Support vs Customer Service Representative in the gaming industry?

AspectEntry Level Game Player SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic knowledge of gaming platformsHigh school diploma; communication skills
Work EnvironmentGaming companies, remote or on-site supportVarious industries, call centers, remote or on-site
Industry UsagePrimarily in gaming and entertainmentBroad, including retail, tech, and services
Common Search IntentSupport roles in gamingCustomer support roles across industries

Entry Level Game Player Support focuses on assisting gamers with technical issues and gameplay concerns within the gaming industry, often requiring gaming knowledge. Customer Service Representatives handle a wider range of customer inquiries across various sectors. While both roles involve communication and problem-solving, Entry Level Game Player Support is specialized for gaming environments, making it distinct in skills and industry focus.

What are the key skills and qualifications needed to thrive as an Entry Level Game Player Support, and why are they important?

To thrive as an Entry Level Game Player Support, you need excellent communication skills, problem-solving abilities, and a basic understanding of gaming platforms or environments, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, live chat tools, and customer relationship management (CRM) software is typically required. Patience, empathy, and a passion for gaming are essential soft skills that help build rapport with players and handle challenging situations. These skills ensure effective support, enhance the player experience, and contribute to customer loyalty in a competitive industry.

What are some common challenges faced by Entry Level Game Player Support specialists, and how can they be addressed?

Entry Level Game Player Support specialists often encounter challenges such as managing high volumes of support tickets, handling frustrated players, and staying updated with frequent game updates or patches. To overcome these, it's important to develop strong communication skills, remain patient and empathetic, and familiarize oneself with both the game's mechanics and the support platform. Support teams typically provide onboarding and ongoing training, and collaboration with teammates is encouraged to share solutions and best practices.
More about Entry Level Game Player Support jobs
What are the most commonly searched types of Game Player Support jobs? The most popular types of Game Player Support jobs are:
What job categories do people searching Entry Level Game Player Support jobs look for? The top searched job categories for Entry Level Game Player Support jobs are:
Entry Level Game Player Support jobs near you
Games Producer- Talent Pool

Games Producer- Talent Pool

Side

Fort Lauderdale, FL • On-site, Remote

$118K - $120K/yr

Contractor

Re-posted 19 days ago

Job description

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

About This Opportunity

This is a talent pool for experienced Video Game Producers who may be considered for future opportunities within our co-development projects. This is not an active job opening, but rather a repository for prospective candidates as we anticipate hiring needs based on upcoming projects. If you're interested in being considered for future producer roles, we encourage you to submit your application to stay connected.

How We Keep You Engaged

We maintain strong relationships with our talent pool by providing regular updates, industry insights, and information on upcoming opportunities. We will check in to confirm your availability and interest.

Our hiring teams carefully vet and select top candidates who best meet project needs, ensuring that you are matched with the right opportunity when it becomes available.

Next Steps

If you are passionate about contributing to cutting-edge projects and want to be considered for future co-development opportunities, we encourage you to apply to this listing. While there may not be an immediate opening, your application ensures that you will be part of our ongoing talent review for upcoming roles.

Key Responsibilities

  • Oversee game development pipelines, from pre-production to launch.
  • Work closely with design, art, and engineering teams to maintain project timelines and deliverables.
  • Identify and mitigate risks to keep production on track.
  • Facilitate communication between internal teams and external partners.
  • Manage budgets, resource allocation, and production schedules.
  • Drive sprint planning, task prioritization, and milestone reviews.
  • Ensure alignment between creative vision, technical feasibility, and business goals.
  • Track KPIs and project health metrics to optimize workflows and improve efficiency.

Requirements

Experience:

  • Experience in AAA, AA, or mobile game development as a Producer, Associate Producer, or similar role.
  • Strong project management skills, with experience using Agile, Scrum, or Kanban methodologies.
  • Proficiency with production tools like Jira, Confluence, Asana, or ShotGrid.
  • Ability to communicate effectively across disciplines and with external stakeholders.
  • Experience managing co-development, outsourcing, or remote teams is a plus.
  • Passion for games and a deep understanding of the game development lifecycle.

Note: Specific requirements may vary depending on project needs.

Apply