Entry Level File Clerk Jobs in Phoenix, AZ (NOW HIRING)

Under general supervision, perform routine to advanced work providing customer service, processing court documents and files, and perform clerical and record-keeping duties for the Justice Courts.

Under close supervision, perform basic work in assisting customers, processing court documents and files and performing basic clerical duties and data entry for the Justice Court. This is an entry level, trainee position. Upon successful completion of the probationary period and after the one-year training period, individuals in this classification are eligible for a non-competitive promotion to the Justice Court Clerk position.

Justice Court Clerk:

• Staff the front counter, assist the public, answer questions regarding cases, process mail, and issue receipts for payments.
• Enter citations, warrants, complaints, motions, and felonies, input Orders of Protection, Injunctions Against Harassment, and enter information for new and individual cases in the computer system.
• Schedule cases on court calendar and pull and file cases in the correct location.
• Verify and accept citations, verify appearance times for officers, and research specific case information.
• Preserve and maintain court records according to State Statute and AZ Rules of Court Procedure.
• Process documents, monitor compliance, and organize the court calendar.
• Report to MVD.
• Monitor defendant's compliance with court orders and issue Order to Show Cause accordingly.
• Issue and validate warrants.
• Assist the public with proper documents and orders from the bench and monitor court recordings.
• Research and resolve customer inquiries.
• Give routine information regarding court procedures upon request.
• Perform general clerical duties in civil, criminal and traffic cases.
• Prepare subpoenas and claims for signature.
• Process traffic and criminal citations.
• Answers questions from Justice Court Clerk Trainees and provide information and tools and positive customer interaction.
• May lead and train Justice Court Clerk Trainees.
• Process and assist in Civil Traffic case disposition.
• To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

Justice Court Clerk Trainee:

• Staff the front counter, assist the public, and answer routine questions regarding cases, process mail, and issue receipts for payments.
• Assist with entering citations, warrants, complaints, motions, and felonies, input Orders of Protection, Injunctions Against Harassment, and enter information for new and individual cases in the computer system.
• Schedule cases on court calendar and pull and file cases in the correct location.
• Verify and accept citations, verify appearance times for officers, and research specific case information.
• Preserve and maintain court records according to State Statute and AZ Rules of Court Procedure.
• Assist with processing documents, monitoring compliance, and organizing the court calendar.
• Report to MVD.
• Assist with monitoring defendant's compliance with court orders and issuing Order to Show Cause accordingly.
• Assist with issuing and validating warrants.
• Assist the public with proper documents and orders from the bench and monitor court recordings.
• Research and resolve customer inquiries.
• Give routine information regarding court procedures upon request.
• Perform general clerical duties in civil, criminal and traffic cases.
• Assist with preparing subpoenas and claims for signature.
• Process traffic and criminal citations.
• To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

Justice Court Clerk:

• High school diploma or GED equivalent.
• Six (6) months of customer service and computer experience
• One (1) year experience as a Justice Court Clerk, Trainee, or equivalent.
• Relevant education may substitute for the customer service and computer related experience.
• Ability to become appointed as a Civil Traffic Hearing Officer (CTHO).

Justice Court Clerk Trainee:

• High school diploma or GED equivalent.
• Six (6) months of customer service and computer experience.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

• Skill in operating computer systems and basic software applications.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively orally and in writing.
• Ability to provide effective customer service and deal tactfully and courteously with the public.

The work is sedentary requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The work also requires the ability to finger, grasp, handle, reach, perform repetitive motion, speak, hear, stand, stoop, walk, and demonstrate visual and mental acuity.

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.

We offer a wide range of employee benefits. You can read more details about our organizations benefit program or you can review the list below:

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance.
• Paid Vacation And Sick Leave
  • 15 Vacation Days Accrued Annually Starting Day One
    • After Three (3) Years of Service 18 Vacation Days Accrued Annually
    • After Five (5) Years of Service 20 Vacation Days Accrued Annually
• Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
• 13 Sick Leave Days Accrued Annually Starting Day One
• Paid Sabbaticals Every Five (5) Years
  • Two Week Sabbatical After Five Years of Continuous Service
  • Three Week Sabbatical After Ten Years of Continuous Service
  • Four Week Sabbatical After Fifteen Years of Continuous Service
  • Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
• Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
• Top Tier Affordable Medical, Dental and Vision Plans
  • Insure your whole family on a PPO plan for as low as $57.94/mo.
  • Insure you and your children on a PPO plan for ZERO premium cost
• Comprehensive Wellness Program
  • Onsite Mammogram and Prostate Screening Events
  • Skin Cancer Screening Events Onsite
  • Biometrics and Health Screening Events Onsite
  • Financial Health and Retirement Planning Events Onsite & Online
  • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
  • Quarterly Well Challenges
  • Vaccination Clinics Onsite
  • Vision Exams and Optometry Events Onsite
• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth
• Qualified Employer for the Public Service Loan Forgiveness Program through