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Entry Level Epic Analyst Remote Jobs in Texas (NOW HIRING)

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Analyses service records against agreed service levels regularly to identify actions required to ...

Description Summary: Our Commercial Real Estate Group has an excellent entry level position ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

This is a full-time, remote, salaried position. Candidates must reside in the continental U.S., no ... Compensation This entry-level position offers competitive compensation, commensurate with ...

Junior Geospatial Technician Entry-Level Remote Wiser Imagery Services employs personnel within the ... Technicians work as a team to collect, maintain, analyze, and interpret geographic information as ...

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Entry Level Epic Analyst Remote information

What is the difference between Entry Level Epic Analyst Remote vs Entry Level Epic Analyst Onsite?

AspectEntry Level Epic Analyst RemoteEntry Level Epic Analyst Onsite
Work EnvironmentRemote, home-basedOn-site, office-based
Required CertificationsEpic Certification, Basic IT skillsEpic Certification, Basic IT skills
Employer & Industry UsageHealthcare organizations, hospitalsHealthcare organizations, hospitals
Work FlexibilityHigh, with remote toolsLimited, based on office hours

Both roles require Epic certification and similar technical skills, but the main difference lies in the work environment. Remote positions offer flexibility and work-from-home convenience, while onsite roles involve working directly in healthcare facilities. Your choice depends on your preference for remote work versus in-person collaboration.

What are some common challenges faced by entry level Epic analysts working remotely, and how can they be overcome?

Entry level Epic Analysts working remotely often face challenges like limited in-person mentorship, difficulty accessing resources, and staying engaged with team communications. To overcome these, it's important to proactively schedule regular check-ins with supervisors, participate in virtual team meetings, and leverage online training resources. Building a habit of documenting questions and reaching out through collaboration tools can also help bridge the gap and ensure successful integration with the team.

What is an entry level Epic analyst remote?

An Entry Level Epic Analyst (Remote) is a healthcare IT professional who works from home to support and maintain the Epic electronic health record (EHR) system. They assist with configuring, testing, and troubleshooting Epic software modules, often under the supervision of senior analysts. Their duties can include gathering user requirements, helping with system upgrades, and providing end-user support. This role is ideal for those starting their careers in healthcare IT and offers opportunities for growth and Epic certification.

What are the key skills and qualifications needed to thrive as an entry level Epic analyst remote?

To thrive as an Entry Level Epic Analyst remotely, you need a solid understanding of healthcare workflows, basic data analysis, and typically a bachelor’s degree in a related field. Familiarity with Epic EHR software, certification in specific Epic modules, and experience with ticketing or support systems are highly valued. Strong communication, problem-solving, and self-motivation are crucial soft skills for collaborating with remote teams and end-users. These skills and qualifications ensure effective support, seamless EHR operations, and successful project outcomes within distributed healthcare environments.
What are the most commonly searched types of Epic Analyst Remote jobs in Texas? The most popular types of Epic Analyst Remote jobs in Texas are:
What are popular job titles related to Entry Level Epic Analyst Remote jobs in Texas? For Entry Level Epic Analyst Remote jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Entry Level Epic Analyst Remote jobs? Cities in Texas with the most Entry Level Epic Analyst Remote job openings:
Infographic showing various Entry Level Epic Analyst Remote job openings in Texas as of August 2026, with employment types broken down into 6% As Needed, 70% Full Time, 12% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

Full-time

Re-posted 9 days ago


Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today