South Portland, ME · On-site
$19.31 - $20/hr
... CARE OF YOU * Entry-level colleagues are offered a world class training program with a ... Ability to sit at a desk for extended periods while operating a computer and phone system. Travel ...
New
South Portland, ME · On-site
$19.31 - $20/hr
... CARE OF YOU * Entry-level colleagues are offered a world class training program with a ... Ability to sit at a desk for extended periods while operating a computer and phone system. Travel ...
New
South Portland, ME · On-site
$19.31 - $20/hr
... CARE OF YOU * Entry-level colleagues are offered a world class training program with a ... Ability to sit at a desk for extended periods while operating a computer and phone system. Travel ...
New
South Portland, ME · On-site
$19.31 - $20/hr
... CARE OF YOU * Entry-level colleagues are offered a world class training program with a ... Ability to sit at a desk for extended periods while operating a computer and phone system. Travel ...
New
$13.04 - $15.01
2% of jobs
$15.01 - $16.98
6% of jobs
$16.98 - $18.94
12% of jobs
$19.50 is the 25th percentile. Wages below this are outliers.
$18.94 - $20.91
17% of jobs
The median wage is $22.49 / hr.
$20.91 - $22.88
16% of jobs
$22.88 - $24.85
16% of jobs
$25.83 is the 75th percentile. Wages above this are outliers.
$24.85 - $26.82
12% of jobs
$26.82 - $28.78
7% of jobs
$28.78 - $30.75
6% of jobs
$30.75 - $32.72
3% of jobs
$32.72 - $34.69
2% of jobs
$13
$23
$34
| Aspect | Entry Level Desk | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent | High school diploma or equivalent |
| Work Environment | Office setting, front desk or reception area | Call centers, retail, or office settings |
| Employer & Industry Usage | Hotels, corporate offices, healthcare facilities | Retail, telecommunications, banking |
| Common Search & Comparison | Yes | Yes |
Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.
The most popular types of Desk jobs in Portland, ME are:
For Entry Level Desk jobs in Portland, ME, the most frequently searched job titles are:
The top searched job categories for Entry Level Desk jobs in Portland, ME are:
$19.31 - $20/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
New
7.6
Based on 326 frontline employees who took The Breakroom Quiz
213th of 311 rated insurance
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Leave of Absence CoordinatorLeave of Absence Representative
Our teams thrive together! We collaborate in person and embrace a flexible
hybrid work style. To join us, you'll need to live near our dynamic Center of Excellence 📍 Portland, ME: 179 John Roberts Rd, South Portland, ME 04106
What we offer:
A stable, consistent work environment-both in-office and virtual
A comprehensive training program to help you support employees and customers from some of the world's most respected brands
A dedicated mentor and manager to guide you every step of your career journey
Career development and promotional opportunities as you take on new responsibilities
A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being
Your next big opportunity starts here-are you ready to join us?
PRIMARY PURPOSE OF THE ROLE:
To analyze reported leave requests and determine paid leave benefits due based on client paid leave plans, policies, state and federal regulations and to make timely calculations, payments and/or adjustments for client paid leave plans ensuring that on-going claim management is within company service standards and industry best practices.
ARE YOU AN IDEAL CANDIDATE?
We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes.
Analyzes FMLA and other paid leave claims to determine eligibility, certification, payment calculations, payments and/or adjustments in compliance with client paid leave plans, policies, and state and federal regulations.
Identifies action plan, determines benefits due, and makes timely case decisions based on service expectations as established by the client.
Communicates decisions and on-going expectations with claimants and clients.
Maintains professional client relationships.
Attendance during scheduled work hours is required.
QUALIFICATIONS
Education & Licensing: High school diploma or GED required.
Skills: Strong oral and written communication, computer literate - including Microsoft Office, organizational skills required
PC literate, including Microsoft Office products, Windows environment.
Must meet minimum typing requirements.
Experience: Clerical or customer service experience or equivalent combination of education and experience preferred
TAKING CARE OF YOU
Entry-level colleagues are offered a world class training program with a comprehensive curriculum
An assigned mentor and manager that will support and guide you on your career journey
Career development and promotional growth opportunities
A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Ability to sit at a desk for extended periods while operating a computer and phone system. Travel as required.
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted inthis job posting only, the range of starting pay for this role is $19.31 - $20.00. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.