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Entry Level Desk Jobs in Portland, ME (NOW HIRING)

YMCA

Building Supervisor - Portland Maine

Portland, ME · On-site

$18 - $19/hr

... of entry-level or standard supervisory positions. About the Y: The YMCA of Southern Maine ... Provides Membership support as needed: front-desk coverage, member transactions, tours, and ...

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Entry Level Desk information

See Portland, ME salary details

$13

$23

$34

How much do entry level desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level desk in Portland, ME is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.59 per hour, depending on experience, location, and employer.

What are entry level desk jobs?

Entry level desk jobs are positions that typically require minimal prior work experience and involve performing administrative or clerical tasks at a desk, such as data entry, answering phones, scheduling appointments, or assisting with office operations. These roles are common starting points for individuals beginning their professional careers and can be found in a variety of industries. Entry level desk jobs help employees gain valuable office skills, experience team collaboration, and learn workplace protocols, often serving as a stepping stone to more advanced roles.

What are the key skills and qualifications needed to thrive as an entry level desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

More about Entry Level Desk jobs

What are the most commonly searched types of Desk jobs in Portland, ME?

The most popular types of Desk jobs in Portland, ME are:

What are popular job titles related to Entry Level Desk jobs in Portland, ME?

For Entry Level Desk jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Entry Level Desk jobs in Portland, ME look for?

The top searched job categories for Entry Level Desk jobs in Portland, ME are:

Entry Level Desk jobs near you
Infographic showing various Entry Level Desk job openings in Portland, ME as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,282 per year, or $23.7 per hour.

IT Field Technician (#714)

State of Maine Judicial Branch

Biddeford, ME

$34.43 - $36.16/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

State Of Maine rating

8.1

Company rating: 8.1 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

9th of 50 rated states

Job description

If you are a current Judicial, Legislative, or Executive Branch employee of the State of Maine, please apply through "Find Jobs" using your existing PRISM account.

IT FIELD TECHNICIAN I

STATE OF MAINE JUDICIAL BRANCH

LOCATION: York Judicial Center, Biddeford

General Summary:

The Field Technician I (FT1) position is a support technical professional who works with a team of IT specialists in maintaining, deploying, and supporting desktop and laptop computers and office productivity software for Judicial Branch employees. This position will also support local and wide area networks, as well as audiovisual equipment and video conferencing system. This is an entry level field technology position that will assume the same roles as a Field Technician II (FT2) with the understanding that he/she will require training and/or help at times to perform certain tasks.

The FT1 is primarily responsible for direct technical support for State courthouses and other Judicial Branch facilities in Maine and provides technical user and customer service support for judicial officers and staff.

Even though the FT1 is an entry level position, the FT1 must be able to learn to work independently to perform a full range of system administrative functions in a complex IT environment and must be capable of directing escalated problems to the appropriate resources. The FT1 requires excellent customer service skills and strong communication skills. Response to emergency calls during off hours is required.

On the job training will be performed by other state staff as well as may be supplemented by classroom and/or electronic trainings. All training will be approved by the Manager of Technology & Infrastructure.
Statewide travel is required

Salary Range:

Starting pay is $34.43 - $36.16 per hour. Plus 5% Retention Stipend

Grade 16 - $34.43 - $46.64 per hour.

What We Offer:

At the Maine Judicial Branch, we value our employees, which is why we offer great benefits. In addition to competitive pay, we provide:

  • Work-life balance: 13 paid holidays, 2+ weeks of vacation leave, and 12 paid sick days every year.
  • Paid Parental Leave: 4 weeks
  • Gym membership and childcare reimbursement programs
  • Public Service Student Loan Forgiveness Program
  • Health insurance coverage (85%-100% employer-paid for employee-only plan)
  • Health insurance premium credit (5% decrease in employee premiums)
  • Dental insurance (100% employer-paid for employee-only plan)
  • Health and dependent care flexible spending accounts
  • Defined Benefit Pension plan contributions
  • Voluntary deferred compensation (retirement savings 457 Plan)
  • Up to $1000 Tuition Reimbursement each year
  • Employer-paid life insurance (1x annual salary)
  • Additional wellness benefits

Essential Job Functions:*

  • Provides technical support for:

Desktops / Laptops of various operating systems

User VOIP desk-sets

TCP/IP LAN and WAN networks, including:

Network trouble shooting

Network configuration

  • Tier 2 and 3 Computer Support, including:

Imaging, deploying, software provisioning.

Troubleshooting and remote access troubleshooting

Client software (e.g., Microsoft Office)

Secure equipment retirement

  • Audiovisual equipment and videoconference systems support

  • Participates in the development of the Judicial Branch technical plans and coordinates activities with OIT members, other Judicial Branch personnel, and other agencies with respect to client devices, network, audiovisual, videoconferencing, telecommunication, and other technical issues.

  • Installs new equipment and repairs/replaces old equipment in Judicial Branch facilities around the state.

  • Helps ensure that all information systems operate in a secure, reliable manner.

  • Maintains and manages hardware inventory data, including: serial numbers; locations; users; and equipment status.

  • Maintains relationships with multiple technical vendors.

  • Assists in drafting and documenting department and operational procedures.

  • Writes work orders to secure services from vendors and the Executive Branch Office of Information Technology.

  • Assists with help desk trouble tickets.

  • Assists with presenting information technology training both individual employees and groups of employees at the Judicial Branch.

  • Ability to support and/or learn various computing platforms as necessary such as Windows, OSX, Google, Unix, Android, IOS, etc.

  • Assists on large scale OIT projects.

  • Maintains Audio Visual (AV) equipment for the MJB.

  • Provides IT support for special high priority MJB events.

Education Requirements:

  • An associate degree or technology certification(s) is required, (e.g., Microsoft, Apple, COMPTIA, etc.). (Note: Experience may be substituted for this degree requirement.)

  • Demonstrated one to three (1-3) years experience supporting personal computers / devices (multi-platform experience is a plus (e.g., Windows, OSX, Google, Unix, Android, IOS, etc.) and:

  • Maintaining a large number of client computers in an office enterprise environment.

  • Experience with videoconferencing equipment and audiovisual equipment a plus.

  • Must have and maintain a valid driver's license.

  • Bachelor's Degree in Computer Science. (Preferred)

Knowledge, Skills and Abilities:

  • Ability to learn and retain technical training.

  • Ability to plan, prioritize, and complete varied and competing work assignments.

  • Ability to work with modern audio/video/computer equipment and technologies.

  • Outstanding communication and people skills.

  • Excellent time management skills.

  • Excellent customer service skills.

  • Ability to see a project through completion.

  • Excellent problem-solving abilities and creative thinking abilities.

  • Knowledge of dated, current, and upcoming technology equipment and software.

How to Apply:

This position will remain open until filled. Cover letter, resume, and online application must be submitted online at http://maine.wd5.myworkdayjobs.com/en-US/Judicial/details/IT-Field-Technician---714-_R26-02902

The Judicial Branch is an EEO/AA employer.

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If you have any questions about the online application process, please contact the Judicial Branch Human Resources Department at HR.Help@courts.maine.gov.

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