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Entry Level Desk Jobs in Manchester, CT (NOW HIRING)

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Help Desk Specialist

Wallingford, CT · On-site

This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn. Job ...

McCabe's Moving

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Office Support Assistant

Southington, CT · On-site

$18 - $20/hr

Perform reception duties including greeting visitors and managing front desk activities * Manage ... * Entry-level experience in office support roles * High school diploma or equivalent * Proficiency ...

McCabe's Moving

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Office Support Assistant

Southington, CT · On-site

$18 - $20/hr

Perform reception duties including greeting visitors and managing front desk activities * Manage ... * Entry-level experience in office support roles * High school diploma or equivalent * Proficiency ...

Town of East Hartford

Police Officer

East Hartford, CT · On-site

$67K - $81K/yr

POSITION DEFINITION We are ONLY accepting applications for the position of Entry Level Police ... May be assigned to assist at the complaint desk and dispatch at Police Headquarters. KNOWLEDGE ...

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All JobsDesk JobsEntry Level Desk JobsEntry Level Desk Jobs in Manchester, CT

Entry Level Desk information

See Manchester, CT salary details

$12

$23

$34

How much do entry level desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level desk in Manchester, CT is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.20 per hour, depending on experience, location, and employer.

What are entry level desk jobs?

Entry level desk jobs are positions that typically require minimal prior work experience and involve performing administrative or clerical tasks at a desk, such as data entry, answering phones, scheduling appointments, or assisting with office operations. These roles are common starting points for individuals beginning their professional careers and can be found in a variety of industries. Entry level desk jobs help employees gain valuable office skills, experience team collaboration, and learn workplace protocols, often serving as a stepping stone to more advanced roles.

What are the key skills and qualifications needed to thrive as an entry level desk employee, and why are they important?

To thrive as an Entry Level Desk employee, you generally need strong organizational skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with office software (like Microsoft Office Suite), email systems, and possibly phone or scheduling systems is typically required. Excellent communication, attention to detail, and a customer-oriented attitude are standout soft skills for this role. These abilities are crucial for efficiently managing administrative tasks, supporting team workflow, and ensuring positive interactions with clients or colleagues.

What are some common challenges faced by entry level desk employees, and how can they be overcome?

Entry level desk employees often face challenges such as adapting to a fast-paced office environment, managing multiple tasks simultaneously, and learning new software or company-specific procedures. To overcome these, it’s helpful to prioritize tasks, seek feedback from supervisors, and take advantage of any training or mentorship opportunities offered. Building good communication skills and staying organized can also make transitioning into the role smoother and help employees grow more confident in their responsibilities.

What is the difference between Entry Level Desk vs Customer Service Representative?

AspectEntry Level DeskCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentOffice setting, front desk or reception areaCall centers, retail, or office settings
Employer & Industry UsageHotels, corporate offices, healthcare facilitiesRetail, telecommunications, banking
Common Search & ComparisonYesYes

Both roles typically require similar credentials and are found in office or customer-facing environments. An Entry Level Desk often involves front desk duties like greeting visitors or managing appointments, while a Customer Service Representative primarily handles customer inquiries via phone or in person. The main difference lies in the specific tasks and industry focus, but both serve as entry points into customer-facing or administrative roles.

More about Entry Level Desk jobs

What are the most commonly searched types of Desk jobs in Manchester, CT?

The most popular types of Desk jobs in Manchester, CT are:

What are popular job titles related to Entry Level Desk jobs in Manchester, CT?

For Entry Level Desk jobs in Manchester, CT, the most frequently searched job titles are:

What job categories do people searching Entry Level Desk jobs in Manchester, CT look for?

The top searched job categories for Entry Level Desk jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Entry Level Desk jobs?

Cities near Manchester, CT with the most Entry Level Desk job openings:

Entry Level Desk jobs near you
Infographic showing various Entry Level Desk job openings in Manchester, CT as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,635 per year, or $23.4 per hour.

Help Desk Specialist

Choate Rosemary Hall

Wallingford, CT • On-site

Full-time

Posted 24 days ago

Key responsibilities

  • Respond to phone, in-person, and email support requests by troubleshooting software, hardware, and general computer and tablet issues.

  • Create, triage, and route support tickets to appropriate resources based on issue type and priority.

  • Use remote support software to diagnose and resolve issues on end-user devices and escalate complex issues when necessary.

Job description

Choate is recruiting for the role of Help Desk Specialist to join our Information Technology Systems team. The Help Desk Specialist provides frontline support for a variety of information technology, telecommunications, and computer-use issues. This role identifies, researches, and resolves common technical problems; responds to phone, in-person, and email support requests; and documents issues to ensure timely resolution. The Help Desk Specialist escalates more complex issues to a Technical Specialist or another member of the department. This is an entry-level role with full training provided by our internal team - no prior Help Desk experience is required, just strong customer service instincts and a willingness to learn.

Job Responsibilities and Essential Functions of the Position:

  • Answer incoming calls, greet walk-in visitors, and respond to email inquiries, providing frontline troubleshooting for software, hardware, and general computer and tablet use issues.
  • Create, triage, and route support tickets to the correct queue or technician based on issue type and priority.
  • Analyze and resolve common end-user issues, following up to confirm the request was resolved to the user's satisfaction.
  • Reset passwords and manage user account access, including multi-factor authentication (MFA) resets.
  • Use remote support software to diagnose and resolve issues on end-user devices.
  • Monitor network and associated devices for potential issues; identify and escalate critical incidents with a strong sense of urgency and ownership.
  • Escalate tickets to other appropriate resources when an issue is beyond the Level 1 scope.
  • Notify and coordinate with field technicians when a new ticket comes, to support faster on-site response.
  • Provide basic troubleshooting support for commonly used software packages (e.g., learning management systems, Microsoft Office).
  • Assist with training end users on basic Mac and iPad skills and computer usage policies.
  • Assist clients with access issues to faculty, staff student, and parents' portals.
  • Create, update, and maintain articles in the ITS knowledge base to support self-service and consistent issue resolution.
  • Use the ITS Help Desk ticketing and knowledge base system to record, assign, track, close, and analyze all Help Desk requests.
  • Assist the Procurement and Budget Administrator with maintaining the Purchase and Asset database.
  • Participate in internal training provided by the ITS team to build skills and take on more responsibility over time.
  • Perform these Office Coordinator functions:
    • Oversee departmental supplies and mail
    • Orders items for the kitchen
    • Sort mail and distribute to the correct mailboxes
    • Receive incoming mail and shipments and record them in the Purchase and Asset database
  • Provide support for Standardized testing on Saturdays (six times a year).
  • Create signage and coordinate details for ITS events on campus (TechConnect during registration periods).
  • When open, cover shifts in the ITS Extension, a satellite location near the Dining Hall.
  • Perform other duties as assigned, including attending department, organizational, or outside meetings and trainings as requested.

Leading Others: No

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