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Entry Level Cyber Security Technical Writer Jobs in Raleigh, NC

Qualys

Technical Support Engineer

Raleigh, NC

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Excellent written and verbal communication skills. Bachelor of Science in Computer Science or ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security ... Excellent written and verbal communication skills. Bachelor of Science in Computer Science or ...

Dewberry

Entry Level Site/Civil Engineer

Raleigh, NC

Composes technical reports, permit documents, memorandums and other written communication such as ... Our entry-level program comes together on a regular basis for professional development events and ...

DataStaff, Inc.

Technical Recruiter

Raleigh, NC

DSI is currently in the process of interviewing entry-level professionals to join our award winning ... Excellent written and verbal communication skills are a must * Excellent PC skills required * Must ...

DataStaff, Inc.

Technical Recruiter

Raleigh, NC · On-site

DSI is currently in the process of interviewing entry-level professionals to join our award winning ... Excellent written and verbal communication skills are a must * Excellent PC skills required * Must ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Document incidents, solutions, and technical procedures. * Follow cybersecurity best practices and ... Excellent written and verbal communication skills. * Ability to communicate effectively with ...

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Entry Level Cyber Security Technical Writer information

See Raleigh, NC salary details

$13

$37

$64

How much do entry level cyber security technical writer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level cyber security technical writer in Raleigh, NC is $37.86, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $45.82 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cyber Security Technical Writer vs Cyber Security Analyst?

AspectEntry Level Cyber Security Technical WriterCyber Security Analyst
Required CredentialsBachelor's degree in English, Communications, or Cybersecurity basics; certifications like CompTIA Security+ are a plusBachelor's degree in Cybersecurity, Computer Science, or related field; certifications like CompTIA Security+ or CISSP often preferred
Work EnvironmentPrimarily office-based, creating technical documentation, manuals, and security policiesTypically office or remote, monitoring security systems, analyzing threats, and implementing security measures
Employer & Industry UsageUsed across tech, finance, and government sectors for documentation rolesCommon in IT, finance, healthcare, and government for security monitoring and incident response

While both roles require a foundational understanding of cybersecurity, the Entry Level Cyber Security Technical Writer focuses on creating clear documentation and manuals, whereas the Cyber Security Analyst actively monitors and responds to security threats. The roles differ in daily tasks but share similar entry-level credentials and industry usage.

What types of projects and documentation might an entry level cyber security technical writer work on, and how do they typically collaborate with technical teams?

As an entry level cyber security technical writer, you may work on a variety of documents such as user manuals, security policies, standard operating procedures, and technical guides for both internal and external audiences. You’ll often collaborate closely with security analysts, engineers, and IT staff to gather technical information and ensure accuracy. Regular meetings and shadowing sessions are common, allowing you to gain a deeper understanding of cybersecurity concepts and tools. This collaborative environment helps you develop both your technical knowledge and communication skills, paving the way for career growth within documentation or technical communication roles.

What does an entry level cyber security technical writer do?

An Entry Level Cyber Security Technical Writer creates clear and concise documentation related to cyber security topics, such as user manuals, policy guides, and technical procedures. They work closely with cyber security professionals to gather information and translate complex technical concepts into language that is easy for a non-technical audience to understand. Their work helps ensure that organizations communicate security protocols and best practices effectively to employees and stakeholders.

What are the key skills and qualifications needed to thrive as an entry level cyber security technical writer, and why are they important?

To thrive as an Entry Level Cyber Security Technical Writer, you need a strong grasp of technical writing principles, basic cybersecurity concepts, and a relevant degree in English, Communications, or IT. Familiarity with documentation tools like Microsoft Word, Confluence, and basic knowledge of security standards or frameworks (such as NIST or ISO 27001) is often required. Excellent attention to detail, strong communication, and the ability to translate complex technical information into clear, user-friendly documentation are standout soft skills. These competencies ensure technical documents are accurate, accessible, and support both compliance and user understanding in the cybersecurity domain.
What are the most commonly searched types of Cyber Security Technical Writer jobs in Raleigh, NC? The most popular types of Cyber Security Technical Writer jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Cyber Security Technical Writer jobs in Raleigh, NC? For Entry Level Cyber Security Technical Writer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Cyber Security Technical Writer jobs in Raleigh, NC look for? The top searched job categories for Entry Level Cyber Security Technical Writer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Cyber Security Technical Writer jobs? Cities near Raleigh, NC with the most Entry Level Cyber Security Technical Writer job openings:
Entry Level Cyber Security Technical Writer jobs near you

Technical Support Engineer

Qualys

Raleigh, NC

Full-time

Re-posted 2 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Qualys, a leading cybersecurity firm, is seeking a Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for high customer satisfaction in a secure environment. Ideal for security enthusiasts with solid networking skills. Lead in resolving technical issues, provide top-tier support, and contribute to world-class assistance.
** The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. **

Responsibilities:

  • Promptly resolve global customer and partner service requests in a highly secured environment.
    Collaborate with cross-functional teams for high customer satisfaction.
    Provide support via phone, email, and MS Teams for Product modules over the SaaS platform.
    Ensure friendly and professional customer interactions throughout the service life cycle.
    Act as the main point of contact for technical issues, collaborating directly with Development and QA teams.
    Thrive in a challenging and dynamic environment, delivering world-class support and technical solutions.

Qualifications:

  • 2+ years of technical support experience.
    Experience in Vulnerability Management and Web Application Security/Firewall application support.
    In-depth TCP/IP understanding and LAN/WAN infrastructure knowledge.
    Strong foundation in Windows and/or solid Linux/Unix experience in an enterprise environment.
    Familiarity with common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH).
    Knowledge of firewalls, Intrusion Detection System technologies, and Network Vulnerability Scanners.
    Outstanding troubleshooting and analytical skills.
    Excellent written and verbal communication skills.
    Bachelor of Science in Computer Science or equivalent experience.

Networking:

  • OSI Layer understanding.
    Knowledge of broadcast domain vs. collision domain.
    Familiarity with different records zones in DNS and how it works.
    Understanding of SSL Handshake and TCP/IP Handshake.
    Proficiency in ARP, DHCP, proxy servers, and DNS cache clearing.
    Differentiation between TCP and UDP, and protocols & their workings.

Linux/Unix:

  • Understanding of the boot process and run levels.
    Various ways to assign an IP address to a Unix/Linux/Debian machine.
    Proficient in checking running processes, hidden files, and installing packages.
    Knowledge of sudo, permissions, file systems, and SSH banner.

Windows:

  • Insight into the Windows boot process and control panel basics.
    Understanding of UAC, registry hives, and remote registry manipulation tools.
    Knowledge of kernel mode vs. user mode, Active Directory, and Group Policies.
    Familiarity with Kerberos and NTLM authentication, Procmon, and service control manager.

Security:

  • Understanding of vulnerabilities, the vulnerability cycle, and exploits.
    Knowledge of malware types (virus, trojan, worm) and False/True Positive/Negative concepts.
    Understanding of False Positive, False Negative, True Positive, and True Negative in the security context.

Preferred:

  • Experience with packet capture review and diagnosis.
    Previous API support and Regex knowledge.
    Scripting experience (Bash, Python).
    Knowledge of major web server software, UNIX/Windows web services, and diverse platforms.
    Oracle and Microsoft SQL knowledge.
    CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications are highly desirable.
    Experience with Customer Support and Development Tools (Salesforce, Jira, etc.).

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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