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Position Summary
At Xylem, we are united by a common purpose: solving the world's most critical water challenges through innovation, technology, and sustainability. As a Senior ISO Compliance Auditor, you will play a critical role in maintaining and advancing Xylem's global compliance and certification programs, ensuring the effectiveness of controls, audit readiness, and ongoing certification success.
This role serves as a strategic partner across the organization, leading ISO compliance initiatives and coordinating with business leaders, technical teams, external auditors, certification bodies, and customers. You will help strengthen Xylem's risk management posture, ensure adherence to international standards, and support customer trust through effective governance and compliance practices.
By enabling strong compliance programs and continuous improvement, this position directly supports Xylem's mission to deliver secure, sustainable, and innovative solutions that create positive impact for communities around the world.
Core Responsibilities
Lead enterprise-wide ISO compliance and certification programs, ensuring ongoing audit readiness, certification maintenance, and control effectiveness.
Manage the full audit lifecycle, including planning, readiness assessments, evidence validation, audit coordination, findings management, and remediation tracking.
Serve as the primary liaison for ISO auditors, certification bodies, and external assessors, driving successful audit and certification outcomes.
Partner with control owners and business stakeholders to strengthen control design, documentation, implementation, and operational effectiveness.
Oversee the collection, validation, and organization of compliance evidence to meet certification, regulatory, and customer assurance requirements.
Identify compliance risks, control gaps, audit findings, and nonconformities, and drive corrective and preventive actions through successful resolution.
Drive process improvements through standardization, automation, and enhanced evidence management practices.
Required Qualifications
Education
Bachelor's degree in Information Systems, Cybersecurity, Business Administration, Risk Management, Engineering, or a related discipline.
Experience
5+ years of experience in compliance, audit, governance, risk and compliance (GRC), or related program management roles.
Direct experience supporting ISO certification audits and audit readiness initiatives.
Experience managing certification cycles, surveillance audits, recertification efforts, and remediation programs.
Demonstrated success working with external auditors, certification bodies, and cross-functional stakeholders.
Technical Expertise
Strong knowledge of ISO standards, including ISO 27001, ISO 27017, ISO 27701, and ISO 20000.
Understanding of control frameworks, audit methodologies, risk assessment practices, and evidence management processes.
Experience identifying control deficiencies and driving corrective actions to closure.
Proficiency with Microsoft Office applications and experience with compliance, collaboration, or project management tools.
Critical Competencies
Strong analytical and problem-solving skills.
Excellent organizational and project management capabilities.
Effective communication and stakeholder management skills.
Ability to influence without direct authority and drive accountability across teams.
Attention to detail balanced with strategic thinking and business acumen.
Preferred Qualifications
Experience in industries such as utilities, technology, software, cybersecurity, or critical infrastructure.
Hands-on experience managing ISO certification programs and compliance operations.
Familiarity with governance, risk, and compliance (GRC) platforms, policy governance processes, and audit evidence management systems.
Internal Auditor, Lead Auditor, CISA, CRISC, CISSP, or related professional certifications.
Experience with Atlassian tools, Smartsheet, or similar workflow and project management platforms.
Leadership & Behavioral Competencies
Collaboration
Builds strong partnerships across functions and geographies to achieve shared objectives and drive compliance excellence.
Customer Focus
Understands the importance of compliance in maintaining customer trust, protecting business reputation, and supporting customer assurance commitments.
Innovation
Seeks new approaches, technologies, and process improvements that enhance audit readiness and program effectiveness.
Accountability
Takes ownership of outcomes and drives timely resolution of findings, risks, and compliance obligations.
Continuous Improvement
Champions a culture of learning, operational excellence, and process maturity.
Inclusion & Belonging
Values diverse perspectives, fosters respectful collaboration, and contributes to an environment where everyone can thrive.
Working Conditions / Travel Requirements
Ability to work effectively with global teams across multiple time zones.
Occasional travel, estimated at 10-20%, may be required to support audits, certification activities, stakeholder meetings, and business initiatives.
Standard office environment with prolonged periods of computer-based work.