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Entry Level Customer Support Jobs in Decatur, GA

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Medical Device Customer Support Technician

Alpharetta, GA · On-site

$55K - $64K/yr

We are seeking an entry-level Medical Device Customer Support Technician to serve as the first point of contact for customer service and technical support inquiries. In this role, you will handle ...

Clockwork Concepts

Entry Level Marketing

Atlanta, GA · On-site

$62K - $75K/yr

We are seeking an Entry Level Marketing Representative to help support the growth of our Atlanta ... exceptional customer support. Benefits: * Weekly pay and generous bonus incentives. * Paid ...

InsuraTec Services Group

Customer Care Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Passion for helping others and delivering exceptional customer support. * No prior experience ... Comprehensive training and licensing assistance. * Entry-level opportunity with advancement and ...

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Entry Level Customer Support information

See Decatur, GA salary details

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How much do entry level customer support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for entry level customer support in Decatur, GA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Decatur, GA? The most popular types of Customer Support jobs in Decatur, GA are:
What job categories do people searching Entry Level Customer Support jobs in Decatur, GA look for? The top searched job categories for Entry Level Customer Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Customer Support jobs? Cities near Decatur, GA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you

Entry Level Customer Service Agent

Alphabe Insight

Atlanta, GA

$15 - $20/hr

Other

Posted 3 days ago

Job description

Entry Level Customer Service Agent

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary

We are seeking a friendly and motivated Entry Level Customer Service Agent to support customer interactions and help deliver exceptional service experiences. This role is ideal for individuals looking to build professional communication skills while gaining valuable experience in customer relations and business operations.

Responsibilities

  • Respond to customer inquiries in a professional and timely manner.
  • Assist with resolving customer concerns and service-related questions.
  • Maintain accurate customer records and documentation.
  • Process customer requests and ensure proper follow-up when needed.
  • Support customer satisfaction and retention initiatives.
  • Collaborate with team members to provide efficient customer support.
  • Assist with administrative tasks related to customer service operations.
  • Uphold company standards for professionalism and customer care.
Qualifications
  • High school diploma or equivalent required.
  • Strong verbal and interpersonal communication skills.
  • Positive attitude and customer-focused mindset.
  • Excellent problem-solving and organizational abilities.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail and professionalism.
  • Ability to work independently and as part of a team.
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and supportive work environment
  • Skill development and ongoing learning opportunities
  • Exposure to diverse projects and industry experience

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