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Entry Level Customer Support Jobs in Decatur, GA

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We are seeking an entry-level Medical Device Customer Support Technician to serve as the first point of contact for customer service and technical support inquiries. In this role, you will handle ...

Entry Level Marketing

Atlanta, GA · On-site

$60K - $70K/yr

We are seeking an Entry Level Marketing Representative to help support the growth of our Atlanta ... customer support. Basic Job Responsibilities : * Develop and implement effective sales and ...

Customer Care Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Passion for helping others and delivering exceptional customer support. * No prior experience ... Comprehensive training and licensing assistance. * Entry-level opportunity with advancement and ...

Customer Care Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Passion for helping others and delivering exceptional customer support. * No prior experience ... Comprehensive training and licensing assistance. * Entry-level opportunity with advancement and ...

You will be the face of CADY's customer support to our schools, students, parents, and studios ... College degree preferred, or a combination of work and education. * Entry level 6 months to 2 year ...

You will be the face of CADY's customer support to our schools, students, parents, and studios ... College degree preferred, or a combination of work and education. * Entry level 6 months to 2 year ...

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stairlift technician

Alpharetta, GA · On-site

$24K - $35K/yr

Provide timely customer support and service updates * Document service activities and maintain ... Willing to train the right person Preferred Qualifications * Entry-level experience in stairlift or ...

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Entry-Level Sales Representative - Join Our Team! No Experience Necessary Are you someone who ... We are a growing company focused on delivering exceptional service and support to the customers and ...

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Entry Level Customer Support information

See Decatur, GA salary details

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How much do entry level customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer support in Decatur, GA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Decatur, GA? The most popular types of Customer Support jobs in Decatur, GA are:
What are popular job titles related to Entry Level Customer Support jobs in Decatur, GA? For Entry Level Customer Support jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Entry Level Customer Support jobs? Cities near Decatur, GA with the most Entry Level Customer Support job openings:
Infographic showing various Entry Level Customer Support job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,525 per year, or $20.4 per hour.

Entry Level Customer Service Assistant

Alphabe Insight Inc

Atlanta, GA

$16.50 - $22.75/hr

Full-time

Posted 2 hours ago


Job description

Company Description

Park 6 Logistic is a growing logistics and distribution company committed to efficiency, reliability, and excellence in warehouse operations. We pride ourselves on maintaining a professional, organized, and team-oriented environment where employees are valued and supported as the company continues to expand.

Job Description

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our dynamic team. This role offers the opportunity to engage directly with our clients, support day-to-day operations, and contribute to the overall success of our organization.

Responsibilities:

  • Assist customers with inquiries and provide timely and accurate information

  • Maintain and update customer records with precision

  • Coordinate with internal teams to ensure seamless service delivery

  • Support operational tasks and help resolve client issues effectively

  • Contribute to process improvements and support team initiatives

Qualifications
  • Strong communication and interpersonal skills

  • Ability to manage tasks efficiently and prioritize responsibilities

  • Detail-oriented with a focus on accuracy

  • Problem-solving mindset and willingness to learn

  • Professional attitude and strong work ethic

Additional Information
  • Competitive salary with performance-based growth opportunities

  • Career development and advancement potential

  •  
  • Comprehensive training and ongoing support

  • Collaborative and inclusive work environment

  • Opportunities to develop key skills and gain valuable experience