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Entry Level Customer Support Jobs in Decatur, GA

Veseris

CSR I

Marietta, GA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Marietta, GA · On-site

$14.50 - $19.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Marietta, GA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

CADY

Customer Experience Representative

Alpharetta, GA

$15.50 - $21.25/hr

You will be the face of CADY's customer support to our schools, students, parents, and studios ... College degree preferred, or a combination of work and education. * Entry level 6 months to 2 year ...

CADY

Customer Experience Representative

Alpharetta, GA

$15.50 - $21.25/hr

You will be the face of CADY's customer support to our schools, students, parents, and studios ... College degree preferred, or a combination of work and education. * Entry level 6 months to 2 year ...

ATMS

stairlift technician

Alpharetta, GA · On-site

$24K - $35K/yr

Provide timely customer support and service updates * Document service activities and maintain ... Willing to train the right person Preferred Qualifications * Entry-level experience in stairlift or ...

LJG Sales and Marketing Inc

Be Seen First

Entry Level Sales Representative

Smyrna, GA · On-site

$800 - $1.0K/wk

Entry-Level Sales Representative - Join Our Team! No Experience Necessary Are you someone who ... We are a growing company focused on delivering exceptional service and support to the customers and ...

LJG Sales and Marketing Inc

Be Seen First

Entry Level Sales Representative

Smyrna, GA · On-site

$800 - $1.0K/wk

Entry-Level Sales Representative - Join Our Team! No Experience Necessary Are you someone who ... We are a growing company focused on delivering exceptional service and support to the customers and ...

authority

Payment Operations Specialist

Atlanta, GA

$49K - $66K/yr

This entry-level role is ideal for someone with 1-2 years of experience in payment processing and ... Monitor, log, and track support tickets using internal CRM and ticketing systems * Escalate issues ...

ATMS

Entry Level Sales Representative

Alpharetta, GA · On-site

$24K - $110K/yr

The Entry Level Sales Representative plays a crucial role in driving revenue growth by generating ... customer relationships, supported by extensive product knowledge and market research.

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Entry Level Customer Support information

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How much do entry level customer support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for entry level customer support in Decatur, GA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Decatur, GA? The most popular types of Customer Support jobs in Decatur, GA are:
What job categories do people searching Entry Level Customer Support jobs in Decatur, GA look for? The top searched job categories for Entry Level Customer Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Customer Support jobs? Cities near Decatur, GA with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
CSR I

CSR I

Veseris

Marietta, GA • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Description

About Veseris

Veseris is a leading distributor of pest management products, services, and solutions, serving professionals across the United States. We partner closely with our customers and suppliers to deliver value-driven solutions that help businesses operate more effectively and sustainably. 


Role Overview

The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support, and coordination with internal teams. This position serves as a primary point of contact for customers, supporting order fulfillment, resolving issues, and contributing to customer satisfaction and profitable growth. 


Key responsibilities include:

  • Process customer orders accurately and efficiently across multiple order channels in real time 
  • Serve as a primary point of contact for customers, providing timely information on orders, pricing, products, and delivery 
  • Coordinate with Operations, Sales, Purchasing, and Credit teams to support order fulfillment and issue resolution 
  • Identify customer needs and recommend appropriate products, order adjustments, or promotions within established guidelines 
  • Track and resolve order exceptions, backorders, and delivery deviations while keeping customers informed 
  • Build and maintain positive customer relationships through professional, responsive communication 
  • Maintain accurate and up-to-date customer account information 
  • Assist with basic sales support activities, including identifying cross-sell or upsell opportunities 
  • Complete administrative tasks, documentation, and reporting accurately and on time 
  • Follow all safety, regulatory, and operational policies and procedures 

Requirements

  • High school diploma required; bachelor's degree or equivalent experience preferred 
  • 1+ years of experience in face to face Customer Service  
  • Strong verbal and written communication and active listening skills 
  • Ability to prioritize, multitask, and work effectively in a fast-paced environment 
  • Customer-focused mindset with basic problem-solving skills 
  • Comfortable using computers, keyboards, and standard business software (e.g., Microsoft Office) 
  • Basic math skills related to pricing and quantity calculations 
  • Ability to work independently and collaboratively within a team 
  • Willingness to learn Veseris products, services, and industry fundamentals 
  • Ability to sit for extended periods and, depending on location, lift up to 50 lbs 
  • Willingness to work in environments that may include warehouse settings, temperature variation, and potential exposure to hazardous substances 


Why Veseris

At Veseris, we believe our people are our competitive advantage. We're committed to building a collaborative, inclusive workplace where team members are supported, challenged, and encouraged to grow. Our employees play a critical role in delivering value to our customers, strengthening industry partnerships, and driving meaningful impact across the markets we serve. We offer opportunities to build long-term careers, develop professionally, and contribute to a team that values integrity, accountability, and continuous improvement. 


Pay Transparency

Veseris is committed to fair and transparent compensation practices. Compensation for this role is based on a variety of factors, including but not limited to experience, skills, geographic location, and internal equity. Actual pay may vary and will be discussed during the hiring process. 

In addition to base compensation, Veseris offers a comprehensive benefits package, which may include medical, dental, vision, retirement savings, paid time off, and other employee programs. 


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About Veseris

Sourced by ZipRecruiter

Industry

Transportation and warehousing

Company size

201 - 500 Employees

Headquarters location

Austin, TX, US

Year founded

2020

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