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Entry Level Customer Support Jobs in Decatur, AL

Entry-Level Software Engineer

Huntsville, AL · On-site

$57.85K - $104.58K/yr

Leidos Defense Systems is seeking a talented Entry-Level Software Engineer to develop high ... support. Our team is solving the world's toughest security challenges for customers with "can't ...

Entry-Level Software Engineer

Huntsville, AL · On-site

$57.85K - $104.58K/yr

Leidos Defense Systems is seeking a talented Entry-Level Software Engineer to develop high ... support. Our team is solving the world's toughest security challenges for customers with "can't ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Customer Support information

See Decatur, AL salary details

$10

$19

$29

How much do entry level customer support jobs pay per hour?

As of May 31, 2026, the average hourly pay for entry level customer support in Decatur, AL is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Decatur, AL? The most popular types of Customer Support jobs in Decatur, AL are:
What are popular job titles related to Entry Level Customer Support jobs in Decatur, AL? For Entry Level Customer Support jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Decatur, AL look for? The top searched job categories for Entry Level Customer Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Entry Level Customer Support jobs? Cities near Decatur, AL with the most Entry Level Customer Support job openings:
Entry Level Sales Representative - Huntsville South

Entry Level Sales Representative - Huntsville South

Cook's Pest Control, Inc.

Huntsville, AL • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Cook's Pest Control rating

5.4

Company rating: 5.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

27th of 31 rated pest control companies


Job description

Company Description
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Entry Level Sales Representative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays.
Specific Duties Include:
  • Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales.
  • Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales.
  • Sell "previous owner" Sentricon sales as needed to support the real estate program.
  • Work additional creative sales programs as determined by sales management.
  • Inspect all properties accurately before submitting sales proposals.
  • Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports.
  • Price all services and products as listed on company pricing schedules.
  • Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority.
  • Assist the Sales Manager or District Manager in recruiting new sales representatives as needed.
  • Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction.
  • Comply with all company policies and instructions; always maintaining a neat and professional appearance.
  • Cooperate with all personnel at the district and department level, as well as other divisions.
  • Assume obligations of good citizenship and participating in worthwhile community activities.
  • Other duties as assigned.

Qualifications
  • No experience? No problem! Cook's offers the best training in the industry!
  • High School Diploma or GED
  • Valid Driver's License
  • Excellent Communication Skills
  • A Great Attitude and Work Ethic
  • An acceptable Drug Test, Criminal Background check and Driving Record

Additional Information
Along with a great place to work, Cook's ELSR's enjoy:
  • Starting Pay - $22/hour
  • After training, competitive base pay + commission (Potential to earn up to $80,000 or more!)
  • Company Provided Vehicle and Gas Card (for business use)
  • Health, Dental, Vision, Life, Disability and Flexible Spending Account
  • 401(k) Retirement Plan with Company Match
  • Generous Paid Time Off + Holidays
  • Mentorship & Advancement opportunities

* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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