Entry Level Customer Support Jobs in Decatur, AL

Overview
SimTech, Inc., recognized as one of the 2026 Best Places for Working Parents, in Huntsville, AL, is seeking an experienced and highly organized Production Support - Electrical Bundling, Entry-Level team member to support daily operations within our Production Department.
SimTech offers a market leading compensation package with excellent benefits, work/life balance, outstanding retirement plan, career advancement and much more.
In this role, the Production Support - Electrical Bundling, Entry-Level will be supporting production day-to-day operations. This team member is responsible for preparing, cutting, and assembling wire bundles and related materials according to engineering drawings, schematics, and internal documentation. This position supports the electrical production process by ensuring wires, braid, heat shrink, and other materials are accurately cut, identified, and assembled to customer specifications. The ideal candidate is highly motivated, detail-oriented, and eager to learn within a fast-paced manufacturing environment.
Responsibilities
Cut wire, braid, heat shrink, and related materials to specified lengths using drawings, schematics, pick lists, and other internal documents.
Apply outer layers of material such as braid or heat shrink in accordance with in-house processes and work instructions.
Identify and properly label all materials to ensure traceability and accuracy.
Read and interpret work instructions, manufacturing orders, and pick lists to verify material requirements.
Operate, program, and set up wire cut machines as needed to meet production requirements.
Maintain a clean, safe, and organized work area in compliance with company safety and quality standards.
Support production schedules and delivery commitments by managing time and workload effectively.
Will coordinate daily with the Electrical Bundling team and provide surge support as required to meet delivery schedule.
Perform other related duties as assigned to support production operations.
Qualifications & Education Requirements
High school diploma or GED required.
Previous experience in manufacturing, assembly, or electrical environments is a plus but not required.
Ability to read and understand basic electrical drawings and schematics (preferred, not required).
Ability to read and interpret work instructions, manufacturing orders, and pick lists.
Ability to program and operate wire cut machines preferred.
Strong attention to detail, organization, and accuracy.
Ability to lift 50 lbs. and stand for extended periods.
Basic computer literacy and ability to learn new systems.
Basic math and measurement skills.
Willingness to learn and grow in a fast-paced production environment.
Works efficiently with the team to meet production schedules and delivery deadlines.
U.S Citizenship required.
Physical Description
Employees in these positions will work in an assembly, manufacturing, and production environment, as well as in equipment assembly areas using technical and electronic testing equipment, including specialized software. They will collaborate with various personnel in a manufacturing or testing setting, attend meetings, contribute to team efforts, deliver timely results, produce reports, and communicate information effectively. Telework may be included.
In specialized laboratory or testing environments, employees will use electronic testing equipment, complex systems, and computer software. The use of personal protective equipment (PPE) such as safety glasses, hearing protection, protective footwear, and lab coats may be required. Employees may be responsible for lifting, moving, testing, and assembling equipment of various weights and utilizing a variety of electronic testing tools.
About SimTech, Inc.
SimTech's mission is to be the most reliable and cost-effective provider of Signature Models, Simulations, Hardware, Software, Cyber solutions, and Test & Evaluation services. Established in 1983 by a team of experienced scientists and engineers, SimTech has a long history of delivering high-technology defense-oriented solutions.
The company has been recognized as a "Best Place to Work" in 2020 and 2021, and as a "Best Place for Working Parents" in 2022-2026 by the Huntsville/Madison County Chamber of Commerce. SimTech offers an industry-leading comprehensive compensation and benefits package. Be a part of over 43+ years of excellence-join our team today!
To learn more about our exceptional team and employee benefits, contact SimTech HR or visit for more information.
Equal Employment Opportunity and Affirmative Action Employer
SimTech, Inc. is an Equal Opportunity/Affirmative Action Employer. SimTech, Inc. is a committed EOE/Vet/Disabled employer.
Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, HR@simtechinc.com and/or phone number (256.428.2910) to contact us about your interest in employment with SimTech.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. SimTech participates in E-Verify.