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Entry Level Customer Support Jobs in Baltimore, MD

Fisher Organization

Entry-Level Remote Sales

Largo, MD · On-site

Coach and support a team of agents to reach and exceed performance goals Lead by example through ... customer service, sales, or team leadership is a plus No degree or experience required but ...

New

Fisher Organization

Entry-Level Remote Sales

Bowie, MD · On-site

Coach and support a team of agents to reach and exceed performance goals Lead by example through ... customer service, sales, or team leadership is a plus No degree or experience required but ...

New

USLI

Entry Level Sales Representative

Baltimore, MD · On-site

Not applicable to External Customer Program U.S. Benefits Canada Benefits Entry Level Sales ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

RedZone Technologies

Be Seen First

Junior Technician - Entry-Level IT Support

Annapolis, MD · On-site

$40K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service: You care about doing right by clients and building trust. * Communication: You ... supports business performance and growth.

MLM HOME IMPROVEMENT LLC

Entry Level Sales

Towson, MD · On-site

$35K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service, and an unbeatable team culture. We pride ourselves on being more than just a ... Our team is known for its energy, support, and opportunities for growth. Don't just take our word ...

MLM Home Improvement

Entry Level Sales

Towson, MD · On-site

$35K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customer service, and an unbeatable team culture. We pride ourselves on being more than just a ... Our team is known for its energy, support, and opportunities for growth. Don't just take our word ...

R3 TECHNOLOGIES INC

Refrigerant Technician

Timonium, MD · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Job Summary We are seeking an entry level Refrigeration Technician to join our team. The ideal ... Provide exceptional service and customer support to all clients. * Identify additional ...

Nexera

Entry Level Remote Sales Role

Baltimore, MD · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

R3 TECHNOLOGIES INC

Refrigerant Technician

Timonium, MD · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Job Summary We are seeking an entry level Refrigeration Technician to join our team. The ideal ... Provide exceptional service and customer support to all clients. * Identify additional ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Baltimore, MD

Entry Level Customer Support information

See Baltimore, MD salary details

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How much do entry level customer support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level customer support in Baltimore, MD is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Baltimore, MD?

The most popular types of Customer Support jobs in Baltimore, MD are:

What are popular job titles related to Entry Level Customer Support jobs in Baltimore, MD?

For Entry Level Customer Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Baltimore, MD look for?

The top searched job categories for Entry Level Customer Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Customer Support jobs?

Cities near Baltimore, MD with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,279 per year, or $20.8 per hour.

Entry Level Sales Representative - $5000 bonus

HomeStar Remodeling

Towson, MD

$50K - $95K/yr

Full-time

Re-posted 8 days ago

Job description

Our Mission

Here at HomeStar, we don't just remodel homes - we renovate careers! HomeStar is seeking a high potential Entry Level Sales Representative looking for growth and career advancement opportunities. Recognized as Inc. Magazine's 53rd fastest-growing company in America and as a Best Place to Work, HomeStar has recently opened a new office to continue our expansion and better serve the Mid-Atlantic region. Homestar is a premier home improvement company, proud to be part of the communities we serve. We enjoy helping our friends and neighbors enhance the value and beauty of their homes.

We're Growing! Ready to Join Our Team?

At HomeStar, our strongest and most valuable asset is our people. Being part of our team means a dedication to our customers and members of the HomeStar family. It is through this dedication that we believe each person will best achieve one's individual goals and aspirations. All new employees receive full training in their new positions and a mentor dedicated to their success to provide a foundation for career growth. If you are driven and career-oriented, join our fun and supportive team!

Responsibilities:

In this Entry Level Sales role, you will play an integral role helping our customers dramatically increase the appeal and value of their home.

  • Promotion of HomeStar's products and services to prospective and existing clients
  • Development and coordination of direct marketing and sales strategies
  • Participation in ongoing sales training and support
  • Talking to customers in direct facing sales environments
  • Drive interest and Educate prospective clients on HomeStar's services

Qualifications and Candidate Characteristics:

  • Strong sense of ambition, self-motivation and self-discipline.
  • Naturally outgoing and articulate
  • High standard of integrity and strong work ethic
  • A student mentality with a passion for learning a wide-range of additional sales skills
  • Desire to mentor other marketing and sales colleagues and constantly refine your skill set
  • Reliable Transportation

Pay:

  • Total expected income range:$50,000.00 - $95,000.00 per year
  • 3508 Direct seller pay structure
  • performance based commission plus sales bonus opportunities
  • $5000 bonus
Employment Type: FULL_TIME

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