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Entry Level Customer Support Jobs in Oklahoma (NOW HIRING)

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Oklahoma?

The most popular types of Customer Support jobs in Oklahoma are:

What are popular job titles related to Entry Level Customer Support jobs in Oklahoma?

For Entry Level Customer Support jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Oklahoma look for?

The top searched job categories for Entry Level Customer Support jobs in Oklahoma are:

What cities in Oklahoma are hiring for Entry Level Customer Support jobs?

Cities in Oklahoma with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Entry Level Sales Consultant

Summit Business Group

Shawnee, OK • On-site

$40K - $70K/yr

Full-time

Re-posted 29 days ago

Job description

Position: Entry Level Insurance Agent

Company Overview: Join our dynamic team at Summit Business Group, where we empower individuals to pursue a rewarding career in sales. We believe in fostering a supportive environment where passion, determination, and a commitment to excellence drive success. As an industry leader, we provide unparalleled training and support to help you excel in the competitive world of insurance sales.

Role Summary: We are seeking motivated individuals to join our sales team. This entry-level position offers the opportunity to learn and grow in a challenging yet rewarding environment. While sales experience is a plus, it is not a requirement. We prioritize qualities such as resilience, adaptability, and a genuine desire to help others.

Ideal Candidate Profile:

  • Self-starting and confident

  • Demonstrates discipline and purpose

  • Skilled at overcoming objections and closing sales

  • Willing to commit to full-time hours

  • Track record of high performance in personal or professional endeavors

  • Passionate about making a positive impact

  • Thrives in a dynamic sales environment

Position Overview: As an insurance agent, you will be responsible for cultivating and managing your own client base. This role involves meeting with business owners and decision-makers to offer our suite of supplemental insurance products and services. You will receive comprehensive training and ongoing support to help you succeed in your assigned sales territory.

Responsibilities:

  • Respond to client inquiries via email and phone

  • Schedule and conduct client meetings to assess needs

  • Build and maintain relationships with local businesses

  • Generate new leads through cold calling and networking

  • Set and achieve monthly and quarterly sales goals

  • Collaborate with team members and managers as needed

  • Maintain accurate records of sales activities

Compensation and Benefits:

  • A competitive weekly draw pay with commission and bonuses from the start.

  • Access to quarterly and annual incentives such as trips, cash bonuses, and stock options.

  • Short sales cycle, typically less than 3 business days.

  • CRM and classroom and field training.

  • Licensing reimbursement (of state fees)

  • Extensive training and professional development opportunities

  • Opportunities for advancement and career growth

  • Supportive and inclusive company culture

Additional Qualifications:

  • Health & Life general lines license preferred (or willingness to obtain)

  • Bachelor's degree or equivalent work experience

  • Relevant sales experience considered a plus

How to Apply: If you are ready to embark on a fulfilling career in sales and make a difference in people's lives, we want to hear from you! Submit your resume and cover letter detailing your qualifications and why you are passionate about joining our team.

Summit is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.

Visit us at: https://www.yoursummitinsurance.com/