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Entry Level Customer Support Jobs in Oklahoma (NOW HIRING)

FSNB,National Association

Bookkeeping Clerk

Lawton, OK · On-site

$12.50/hr

The primary function of the Bookkeeping clerk is to assist and provide support to the bookkeeping ... team as an entry level CSR in the Bookkeeping department. Applicants will work in a relaxed ...

AAON, Inc.

Customer Service Representative II

Tulsa, OK · On-site

$14.50 - $19.75/hr

This role also supports process improvements and provides guidance to entry-level team members. Primary Duties: * Respond to and resolve escalated customer inquiries, concerns, and complaints in a ...

AAON, Inc.

Customer Service Representative II

Tulsa, OK · On-site

$14.50 - $19.75/hr

This role also supports process improvements and provides guidance to entry-level team members. Primary Duties: * Respond to and resolve escalated customer inquiries, concerns, and complaints in a ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Oklahoma?

The most popular types of Customer Support jobs in Oklahoma are:

What are popular job titles related to Entry Level Customer Support jobs in Oklahoma?

For Entry Level Customer Support jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Oklahoma look for?

The top searched job categories for Entry Level Customer Support jobs in Oklahoma are:

What cities in Oklahoma are hiring for Entry Level Customer Support jobs?

Cities in Oklahoma with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Entry Level Customer Service Representative

Rick Newby Farmers Insurance

Oklahoma City, OK • On-site

$12 - $16/hr

Full-time

Medical, Life, PTO

Re-posted 26 days ago

Job description

Our office is growing and we need someone who we can trust to be a friendly face! The position is full time with flexible hours. Our Customer Service Representative needs to be someone who is dependable, organized, and genuinely enjoys helping people. This individual will play a key role in creating a positive experience for our clients and supporting our sales and service team.

Responsibilities

● Process customer policy change requests.

● Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

● Answer incoming phone calls.

● Schedule appointments for the agency owner if need be.

● Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

● Insurance Experience is NOT required

● Possess an upbeat, positive and enthusiastic attitude.

● Proficiency to multi-task, follow-thru and follow-up.

● Great customer service skills both in-person and over the phone.

● Driven and goal-oriented individual.

● Willing to obtain a license in Property Casualty and Life Health

Benefits
Paid Time Off (PTO)###Hands on Training###Monday - Friday###Bonus Opportunities###