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Entry Level Customer Support Jobs in Tulsa, OK (NOW HIRING)

AAON, Inc.

Customer Service Representative II

Tulsa, OK

$14.50 - $19.75/hr

This role also supports process improvements and provides guidance to entry-level team members. Primary Duties: * Respond to and resolve escalated customer inquiries, concerns, and complaints in a ...

AAON

Customer Service Representative II

Tulsa, OK · On-site

$13.75 - $18.75/hr

This role also supports process improvements and provides guidance to entry-level team members. Primary Duties: * Respond to and resolve escalated customer inquiries, concerns, and complaints in a ...

AAON

Customer Service Representative II

Tulsa, OK · On-site

$13.75 - $18.75/hr

This role also supports process improvements and provides guidance to entry-level team members. Primary Duties: * Respond to and resolve escalated customer inquiries, concerns, and complaints in a ...

AAON

Customer Service Representative II

Tulsa, OK · On-site

$13.75 - $18.75/hr

This role also supports process improvements and provides guidance to entry-level team members. Primary Duties: * Respond to and resolve escalated customer inquiries, concerns, and complaints in a ...

AAON, Inc.

Customer Service Representative II

Tulsa, OK · On-site

$14.50 - $19.75/hr

This role also supports process improvements and provides guidance to entry-level team members. Primary Duties: * Respond to and resolve escalated customer inquiries, concerns, and complaints in a ...

Fisher Organization

Entry-Level Remote Sales

Tulsa, OK · On-site

Coach and support a team of agents to reach and exceed performance goals Lead by example through ... customer service, sales, or team leadership is a plus No degree or experience required but ...

New

Nexera

Entry Level Remote Sales Role

Tulsa, OK · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Bios Corporation

Direct Support Professional

Pryor, OK · On-site

$13 - $15.75/hr

  • Medical

  • Dental

  • Vision

This entry level position allows room for growth and can be a steppingstone for someone looking to ... Ensures customer safety and maintaining a safe environment. * Reminds and assists clients with self ...

Renewal by Andersen

Entry Level Sales - Tulsa, OK

Tulsa, OK · On-site

$18 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Whether you have a background in hospitality, customer service, retail or you're just starting out ... And that's why we empower you to develop a career path that supports your unique voice and talents.

Bios Corporation

Direct Support Care

Sapulpa, OK · On-site

$12.25 - $15/hr

  • Medical

  • Dental

  • Vision

This entry level position allows room for growth and can be a steppingstone for someone looking to ... Ensures customer safety and maintaining a safe environment. * Reminds and assists clients with self ...

Bios Corporation

Direct Support Professional

Sapulpa, OK · On-site

$12.25 - $15/hr

  • Medical

  • Dental

  • Vision

This entry level position allows room for growth and can be a steppingstone for someone looking to ... Ensures customer safety and maintaining a safe environment. * Reminds and assists clients with self ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Tulsa, OK

Entry Level Customer Support information

See Tulsa, OK salary details

$10

$19

$28

How much do entry level customer support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level customer support in Tulsa, OK is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What are the most commonly searched types of Customer Support jobs in Tulsa, OK?

The most popular types of Customer Support jobs in Tulsa, OK are:

What are popular job titles related to Entry Level Customer Support jobs in Tulsa, OK?

For Entry Level Customer Support jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Tulsa, OK look for?

The top searched job categories for Entry Level Customer Support jobs in Tulsa, OK are:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,783 per year, or $19.1 per hour.

Customer Service Representative II

AAON, Inc.

Tulsa, OK

$14.50 - $19.75/hr

Full-time

Re-posted 5 days ago

AAON rating

8.0

Company rating: 8.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

176th of 488 rated machine equipment manufacturers

Job description

Job Description:

The Customer Service Representative II is responsible for handling more complex customer interactions, including escalated inquiries, product support, and issue resolution. This role contributes to organizational objectives by ensuring timely and effective customer service, improving satisfaction, and supporting operational efficiency. The position works with increased independence while serving as a key liaison between customers and internal teams. This role also supports process improvements and provides guidance to entry-level team members.

Primary Duties:

  • Respond to and resolve escalated customer inquiries, concerns, and complaints in a timely and professional manner.
  • Provide intermediate-level product support and technical guidance within established parameters.
  • Coordinate with engineering, production, logistics, and other teams to resolve customer issues and ensure successful outcomes.
  • Manage order changes, returns, and warranty-related requests with accuracy and attention to detail.
  • Maintain accurate records of customer interactions, transactions, and issue resolutions.
  • Monitor customer concerns and identify trends or recurring issues to support process improvements.
  • Ensure adherence to company procedures and service standards while maintaining a high level of customer satisfaction.
  • Support ongoing communication between customers and internal teams to ensure expectations are met.
  • Primary duties may include, but are not limited to:
  • Provide guidance and mentorship to Customer Service Representative I team members.
  • Assist with training and onboarding of new team members.
  • Support process improvement initiatives to enhance customer service efficiency and experience.
  • Participate in cross-functional projects to improve customer support processes.
  • Performs other duties as assigned.

Job Requirements

Education and Experience Requirements:

  • Requires an Associate degree or equivalent work experience;
  • 2+ years of experience in customer service or a related field,
  • Or any combination of education and experience, which would provide an equivalent background. Experience in a manufacturing or technical environment preferred.

Knowledge, Skills, and Abilities:

  • Working knowledge of customer service practices and systems.
  • Intermediate understanding of products and technical concepts.
  • Strong problem-solving and conflict resolution skills.
  • Ability to manage multiple priorities and work independently.
  • Effective verbal and written communication skills.
  • Proficiency in customer management systems and standard business tools.

Essential and Physical Functions:

  • Ability to analyze and resolve moderately complex customer issues.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Ability to communicate technical information clearly to customers and team members.
  • Ability to sit or stand for extended periods while working on a computer and phone system.

Work Environment:

  • Perform work primarily in an office or hybrid environment.
  • Occasional exposure to manufacturing or warehouse settings during training or issue resolution.
  • Regular interaction with customers, internal teams, and leadership.
  • Fast-paced, collaborative environment requiring adaptability and responsiveness.
  • Compliance with all company policies and procedures to maintain a safe working environment.
  • Use of personal protective equipment (PPE) as required when visiting operational areas.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

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