2

Entry Level Customer Support Jobs in Massachusetts

Showing results 21-40

Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Massachusetts?

The most popular types of Customer Support jobs in Massachusetts are:

What are popular job titles related to Entry Level Customer Support jobs in Massachusetts?

For Entry Level Customer Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Massachusetts look for?

The top searched job categories for Entry Level Customer Support jobs in Massachusetts are:

What cities in Massachusetts are hiring for Entry Level Customer Support jobs?

Cities in Massachusetts with the most Entry Level Customer Support job openings:

Infographic showing various Entry Level Customer Support job openings in Massachusetts as of August 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

Brand Ambassador - PR / Events - Entry Level

BOSS Enterprises

Boston, MA

Full-time

Re-posted 22 days ago


Job description

Entry-Level Advertising Associates Needed for BRAND NEW MARKETING FIRM!

We are looking for 3 exceptional candidates individuals to place on an accelerated track to management. The successful candidate will be trained in ALL aspects of managing our boutique marketing firm:

  • Marketing / Advertising Strategies
  • Campaign Development & Execution
  • Training and Professional Coaching Techniques
  • Recruitment, Hiring, & Team Management
  • Human Resources & Office Administration
  • Networking & Mentorship

We are a privately owned boutique marketing firm whose exceptional client services enables us to offer rapid career growth to those with a track record of exceptional individual performance.
We are planning large-scale expansion in the next 6 months. We have added several new national and international clients to our portfolio in 2018 and have plans to expand into several new markets in the US.

We are looking for highly competitive individuals who are committed to achieving outstanding results week in and week out for our clients! Advancement and promotions are awarded on a MERIT basis - no seniority, politics, or favoritism!
This is an ENTRY-LEVEL role. No experience is required. We are willing to invest in training anyone who displays a superior work ethic, winning mentality, and leadership potential!

Due to our clients' increased expectations, we need to fill these new roles immediately. Only local candidates available to begin working within TWO WEEKS of receiving an offer will qualify.

We regret that time constraints will prohibit us from being able to meet with everyone. Positions must be filled ASAP, so interviews will be granted on a first-come basis.

**POSITIONS ARE LIMITED! **
APPLY TODAY FOR IMMEDIATE CONSIDERATION!!!


People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to inquire about our program: sales, customer service, part time, manager, accounting, marketing, clerical, management, entry level, project manager, part time, restaurant, general, advertising, sales manager, project management, hospitality, professional, business analyst, project, support, sales management, coordinator, entertainment, pr, promotions, public relations, sports.
entry level, sales, marketing, customer service, advertising, clients, sports, , sports marketing, full time, part time, internships, interns, college, sports, restaurant, hospitality, retail, cashier, server, promotional sales, public relations, client relations, clients, advertising, restaurant, mass communications, business administration, recruiter, internships, interns, college graduates, retail, sales, promotional sales, other. marketing, events, promotions, sales, customer service, public relations, retail restaurant, ADVERTISING, MANAGEMENT, ENTRY LEVEL MANAGEMENT, OFFICE ADMINISTRATION, DISTRIBUTION, CUSTOMER SERVICE, PUBLIC RELATIONS, INVENTORY CONTROL, SUPERVISORY, RETAIL, ADMINISTRATIVE ASSISTANT, OFFICE,
account executive, account exec, account representative, account rep, account manager, account management, sales rep, sales representative, sales exec, sales executive, field sales, ad sales, marketing sales, promotional sales, publishing sales, mortgage sales, loan sales, loan officer, inside sales, outside sales, direct sales, sales professional, sales associate, telemarketing, cold caller, cold calling, salesman, saleswoman, salesperson Marketing, Promotions, Sports, , Sales, Customer Service, Public Relations, Human Resources, Entry Level, Career Builder related words: Sales, Customer Service, Manager, Management, Manage, Marketing, Management, Administrative, Administrative Assistant, Human Resources, Receptionist, Entry Level, , Customer Service, Assistant, Advertising, Supervisor, Public Relations, Office, Payroll, Admin, Training, Human Resources, Operations, Office Manager, General, Executive, Vice President, Sales, Manager, All, Recruiter, Entrepreneur, PR, P.R., Advertising, C Marketing Management, Entry Level Management, Entry-Level Management, Entry Level Sales, Entry-Level Sales, Entry Level Marketing, Entry-Level Marketing, Entry Level College Grad, Entry-Level College Grad Training, General, Sales, Manager, All, Recruiter, Entrepreneur, PR, P.R., Advertising, Inventory, Internship, Entry-Level, College Graduate, College Grad, High School Graduate, High-School Graduate, High School Grad, Marketing Management, Entry Level Management, Entry-Level Management, Entry Level Sales, Entry-Level Sales, Entry Level Marketing, Entry-Level Marketing, Entry Level College Grad, Entry-Level College

Employment Type: FULL_TIME