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Entry Level Customer Success Manager Jobs in Washington

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Entry Level Customer Success Manager information

See Washington salary details

$36.8K

$94.1K

$158.6K

How much do entry level customer success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level customer success manager in Washington is $94,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $112,100.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

How to get hired as an entry level customer success manager?

To get hired as an entry-level customer success manager, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant internships, certifications in customer service or product management, and a basic understanding of the company's industry can improve chances. Entry-level roles often require a bachelor's degree and the ability to work collaboratively in a team environment.

What are the most commonly searched types of Customer Success Manager jobs in Washington?

The most popular types of Customer Success Manager jobs in Washington are:

What are popular job titles related to Entry Level Customer Success Manager jobs in Washington?

For Entry Level Customer Success Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager jobs in Washington look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Washington are:

What cities in Washington are hiring for Entry Level Customer Success Manager jobs?

Cities in Washington with the most Entry Level Customer Success Manager job openings:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 14% Part Time, 2% Temporary, and 6% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $94,078 per year, or $45.2 per hour.

Federal Customer Success Manager

Horizon3 AI, Inc.

Washington, DC • On-site

Other

Medical, Dental, PTO

Posted 27 days ago

Job description

At Horizon3.ai, we’re building a team of bold thinkers, problem solvers, and Learn-it-Alls.
We’re looking for individuals who:


Love solving tough problems, especially the ones no one else has cracked.


Thrive in high-performing teams that celebrate success and lift each other up.


Have the grit and tenacity to take on complex, mission-critical challenges.


Want to make a real impact by helping organizations stay ahead of attackers.


Continuously learn and adapt, embracing new technologies, perspectives, and ideas.


Are passionate about disruption, driving innovation in the cybersecurity space.


If you’re eager to grow, driven to contribute, and ready to shape the future of cybersecurity, we want to hear from you.


The Perks of working with Horizon3.ai
Our Culture

We’re a team of “learn-it-alls” who love building awesome products. From intern to CEO, we celebrate diversity and bring a wide array of experience from technology startups, Fortune 500s, and the US Military.


Remote Work Options

With offices in San Francisco, Chicago, and Amsterdam, we have hybrid and remote positions available globally.


Build Something Meaningful

We’re motivated to create a safer, more secure environment, convert new ideas to exceptional solutions and deliver great customer experiences.


Be part of a passionate and talented team which have entrepreneurial spirit, because it makes a huge difference.


Think Long Term

You’ll have complete ownership and responsibility along with huge potential for growth. We envision the future and build it one step at a time.


Competitive pay, great health & dental care for you and your loved ones, and a 4 weeks + generous holidays and vacation packages globally.


Positions

We’re a remote-first company with teammates clustered around the globe.

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