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Entry Level Customer Success Manager Jobs in Kent, WA

Seattle Search Group

Customer Success Manager

Kirkland, WA · On-site +1

$65K/yr

Customer Success Manager Location: Greater Seattle Area (Hybrid or Remote) Employment Type: Full-Time Base salary: $65K About the Opportunity Our client is a rapidly growing FinTech company seeking a ...

PitchBook Data

Customer Success Manager

Seattle, WA

$105K/yr

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Humanly

Customer Success Manager - SMB

Bellevue, WA · Remote

The Role We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly. This role sits within our Customer Success team and owns a portfolio of SMB accounts.

Humanly

Customer Success Manager - SMB

Seattle, WA · On-site

The Role We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly. This role sits within our Customer Success team and owns a portfolio of SMB accounts.

Snapfinance

Client Success Manager

Tacoma, WA

We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and ... will train entry level candidates with less experience - must have high levels of people ...

Snap Finance

Client Success Manager

Tacoma, WA · On-site

We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and ... will train entry level candidates with less experience - must have high levels of people ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Kent, WA

Entry Level Customer Success Manager information

See Kent, WA salary details

$36.7K

$93.8K

$158K

How much do entry level customer success manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for entry level customer success manager in Kent, WA is $93,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $111,800.00 per year, depending on experience, location, and employer.

How to become a Customer Success Manager with no experience?

To become an Entry Level Customer Success Manager with no experience, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Entry-level roles often value relevant soft skills and a customer-focused attitude, so obtaining certifications or training in customer service or product knowledge can also help you qualify for the position.

What are some common challenges Entry Level Customer Success Managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is a typical CSM salary?

A typical entry-level Customer Success Manager (CSM) salary ranges from $50,000 to $70,000 annually, depending on location, industry, and company size. Salaries can increase with experience, certifications, and proficiency in customer relationship management tools like Salesforce or Gainsight.

What is an Entry Level Customer Success Manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager, and why are they important?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What jobs pay 4000 a week without a degree?

Entry-level customer success manager roles typically do not pay $4,000 a week without experience or advanced skills. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades. Most roles offering such high weekly pay are either highly skilled, commission-based, or managerial positions that usually require relevant experience.

Will AI replace CSM?

AI cannot fully replace Entry Level Customer Success Managers, as the role relies on interpersonal skills, empathy, and understanding customer needs. AI tools can assist CSMs by automating routine tasks and providing data insights, but human judgment and relationship-building remain essential for success in the role.
What are the most commonly searched types of Customer Success Manager jobs in Kent, WA? The most popular types of Customer Success Manager jobs in Kent, WA are:
What job categories do people searching Entry Level Customer Success Manager jobs in Kent, WA look for? The top searched job categories for Entry Level Customer Success Manager jobs in Kent, WA are:
What cities near Kent, WA are hiring for Entry Level Customer Success Manager jobs? Cities near Kent, WA with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Kent, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 66% In-person, 11% Hybrid, and 23% Remote job distribution, with an average salary of $93,770 per year, or $45.1 per hour.

Customer Success Manager

Seattle Search Group

Kirkland, WA • On-site, Remote

$65K/yr

Full-time

Re-posted 3 days ago

Job description

Customer Success Manager

Location: Greater Seattle Area (Hybrid or Remote)
Employment Type: Full-Time

Base salary: $65K

About the Opportunity

Our client is a rapidly growing FinTech company seeking a proactive, customer-focused Customer Success Manager to manage a portfolio of small business clients.

This is an opportunity to become a trusted advisor to entrepreneurs, helping them navigate payroll, bookkeeping, taxes, and business operations while building long-term customer relationships. The ideal candidate enjoys solving problems, providing consultative guidance, and working in a fast-paced, collaborative environment.

What You'll Do
  • Manage a portfolio of customers with a focus on retention, satisfaction, and long-term success
  • Serve as the primary point of contact and trusted advisor after onboarding
  • Proactively identify customer needs and resolve issues before they escalate
  • Conduct regular business reviews and strategic check-ins
  • Guide customers on topics including payroll, bookkeeping, estimated taxes, and business compliance
  • Partner with internal teams including accounting, payroll, tax, and operations to deliver an exceptional customer experience
  • Maintain accurate customer records and account activity within the CRM
  • Identify opportunities to expand customer relationships through additional services
Qualifications
  • 2+ years of experience in one or more of the following:
    • Customer Success
    • Account Management
    • Client Services
    • Project Management
  • 2+ years of experience in tax, bookkeeping, accounting, payroll, or financial operations
  • Experience working directly with customers in a consultative or advisory capacity
  • Strong communication and relationship-building skills
  • Excellent organizational and time management abilities
  • Comfortable learning new technology and working with CRM systems
  • Ability to simplify complex financial concepts for customers
Preferred Experience
  • Knowledge of small business accounting, payroll, bookkeeping, or tax concepts
  • Experience supporting S Corporations or self-employed business owners
  • Familiarity with platforms such as HubSpot, QuickBooks Online, Xero, Gusto, or similar applications
  • Experience in a startup, fintech, accounting, payroll, or financial services environment is a plus
What We're Looking For
  • Customer-first mindset
  • Strong attention to detail
  • Proactive problem solver
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Collaborative team player who enjoys building lasting client relationships

If you're passionate about helping small businesses succeed and enjoy combining financial knowledge with exceptional customer service, we'd love to hear from you.

To be considered, please submit your resume through Seattle Search Group.

Seattle Search Group logo

About Seattle Search Group

Sourced by ZipRecruiter

•Our team of experienced Seattle recruiters are dedicated to providing the best customer service around and delivering the most qualified candidates. •Our proven background in recruiting and our skilled staff have an unparalleled network of contacts throughout Seattle and beyond. •We take time to listen and get to know you and understand your particular needs. •We want to make sure that both our clients and candidates trust Seattle Search Group. •We offer an honest and accurate market advice and promise that your experience with SSG will not be like any other search firm you have dealt with. •We have a long standing record of success and integrating into local markets professionally and civically. •With our large engine of recruiters, we are able to provide multiple options with a wide variety of skills. No project is too big or small for us to handle.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Bellevue, WA, US

Year founded

2009

Social media

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