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Entry Level Customer Success Manager Jobs in Alabama

Surge Staffing

Bilingual Talent Advisor

Leeds, AL · On-site

$22 - $24/hr

Considerations will be made immediately. Entry Level Customer Service Representative/Sales ***This ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

Surge Staffing

Bilingual Talent Advisor

Tuscaloosa, AL · On-site

$18 - $20/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

Surge Staffing

Bilingual Talent Advisor

Tuscaloosa, AL · On-site

$18 - $20/hr

Considerations will be made immediately. Entry Level Customer Service / Sales No Experience ... Implement and manage detailed marketing programs for sales calls, direct mail, in-office ...

The Mitchells Agency

Entry Level Management

Mobile, AL · On-site

$50K - $100K/yr

... customers. The entry-level manager is responsible for direct management and oversight of an individual's field performance, including new business acquisition & existing portfolio management. This ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Alabama

Entry Level Customer Success Manager information

See Alabama salary details

$29.5K

$75.3K

$126.9K

How much do entry level customer success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for entry level customer success manager in Alabama is $75,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.
What are the most commonly searched types of Customer Success Manager jobs in Alabama? The most popular types of Customer Success Manager jobs in Alabama are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Alabama? For Entry Level Customer Success Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Alabama look for? The top searched job categories for Entry Level Customer Success Manager jobs in Alabama are:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Alabama as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,288 per year, or $36.2 per hour.

Bilingual Talent Advisor

Surge Staffing

Leeds, AL • On-site

$22 - $24/hr

Full-time

Posted 20 days ago

Job description

Surge Staffing is seeking a Bilingual Talent Advisor (English and Spanish) with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service Representative/Sales
***This is a Bilingual position (English and Spanish)***


PRIMARY FUNCTIONS & RESPONSIBILITIES:

  • Deliver superb customer service to clients and temporary associates
  • Must have at least 1 year of sales experience
  • Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
  • Recruit, conduct interviews and follow-up with candidates and temporary associates
  • Successfully and strategically match employee skill sets to customers' hiring needs
  • Assist in the development of business leads & retention of current clientele
  • Act as a professional and reliable liaison between temporary associates and clients
  • Maximize billable hours to increase market share and branch profits
  • Perform a variety of administrative tasks that support the overall mission of quality performance.
  • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
  • Present customers with additional Surge Staffing products and services
  • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
  • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
  • Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
  • Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

QUALIFICATIONS:

  • Must be able to read, speak and write in English and Spanish
  • High school diploma required; or equivalent work experience/education greatly preferred
  • Must have sales experience at least 1 year
  • Previous experience in a supervisory or leadership role a plus
  • Previous experience in sales, human resources, or a service industry recommended
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to travel to various locations and customer sites as needed; reliable transportation a must
  • Ability to work effectively and efficiently independently as well as in a group setting
  • Sales-minded, team-oriented and exceptionally calm under pressure


EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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