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Entry Level Customer Success Manager Remote Jobs in Springfield, MA

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Hartford, CT · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

HMG Careers

Remote Sales Manager

Hartford, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Springfield, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Entry Level Customer Success Manager Remote information

See Springfield, MA salary details

$32.4K

$82.8K

$139.5K

How much do entry level customer success manager remote jobs pay per year?

As of Sep 13, 2026, the average yearly pay for entry level customer success manager remote in Springfield, MA is $82,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager remote?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Success Manager Remote jobs in Springfield, MA?

The most popular types of Customer Success Manager Remote jobs in Springfield, MA are:

What job categories do people searching Entry Level Customer Success Manager Remote jobs in Springfield, MA look for?

The top searched job categories for Entry Level Customer Success Manager Remote jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Customer Success Manager Remote jobs?

Cities near Springfield, MA with the most Entry Level Customer Success Manager Remote job openings:

Entry Level Customer Success Manager Remote jobs near you

Sales Representative (Remote)

Springfield, MA • Remote

InsuraTec
Marketing • 11 - 50 employees
Learn more about InsuraTecexternal

Full-time

Re-posted yesterday

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply