Entry Level Customer Success Manager Remote Jobs in Milwaukee, WI

Location: Remote (United States)
Territory: National (travel required)
Travel: Approximately 50–70%

Join the Team at Kendall Packaging Corporation!

Are you a proven sales professional with a passion for winning new business? Kendall Packaging is seeking an experienced New Business Development Manager to drive strategic growth by identifying, developing, and closing new business opportunities within the flexible packaging industry. This is an exciting opportunity for a motivated, relationship-driven sales professional who thrives on opening new accounts, building long-term partnerships, and making a measurable impact.

About Us:

At Kendall Packaging Corporation, we’re more than a flexible packaging manufacturer. We’re a trusted partner to some of the world's most recognized brands. Our team delivers high-quality, custom-engineered barrier packaging solutions backed by exceptional service, consistent performance, and a relentless focus on continuous improvement. Our commitment to excellence sets us apart in the industry and drives everything we do.

As a member of our team, you’ll be part of a company that values strong relationships, both inside and outside the organization. We work closely with our clients to meet tight deadlines and uphold the highest brand standards, and we bring that same dedication to supporting and developing our people. If you're looking to build a career in a dynamic, customer-focused environment, Kendall Packaging is the place for you.

Location: This is a remote, field-based position. We welcome candidates located anywhere within the continental United States. Travel throughout an assigned territory, including visits to customer locations, trade shows, and Kendall Packaging facilities is required.

Kendall Packaging Offers:

• Competitive Compensation
• Performance-Based Incentive Opportunities
• Comprehensive Benefits Package
• Travel & Business Expense Support
• 401(k) Match with Profit Sharing
• Paid Time Off + 10 Paid Holidays
• Tuition Reimbursement & Career Development Support
• Wellness Resources Including Access to Fitness Facilities & Personal Trainers
• A Climate-Controlled, Safety-Focused Work Environment
• A Culture Where People Come First & Results Follow

Job Purpose and Reporting Structure:

Under the direction of the Director of Sales, the New Business Development Manager is responsible for achieving new revenue growth of Kendall’s flexible packaging within key strategic markets. The position focuses on new customer acquisition within these markets. As the New Business Development Manager, you will help to develop and execute Kendall’s overall strategy. You will be responsible for reporting on new market information regarding customers, competitors, and new products.

Essential Duties and Responsibilities include, but are not limited to the following:

• Meet or exceed new business sales goals.
• Build an active pipeline by managing the overall sales funnel from lead generation activities to close the business.
• Define strategy from market, customer, and product levels, aligning to market, and customer segmentation models.
• Work with Marketing and various departments to understand customer needs to provide the best solution while maintaining overall company profit targets.
• Develop and maintain CRM information database of existing customers as well as adding new prospects and contacts.
• Represent the voice of Kendall’s capabilities to the customers.
• Share new product ideas with Kendall’s innovation team.
• Execute sales calls and presentations to deliver proposals for prospective customers.
• Attend industry events and trade shows to gain new business leads and contacts.
• Work closely with Account Management and Field Technical Service teams to provide world class service to existing and new customers.
• Work closely with cross-functional teams and departments to onboard new business for a seamless commercial launch.
• Prepares sales reports and updates salesforce on a regular basis as well as stay current with expense reporting.

Qualification Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: 

• A four-year college degree with an emphasis on business sales & marketing, or l engineering is preferred.
• Possess a comprehensive understanding of the flexible packaging industry, material knowledge, markets, and competition.
• Minimum of 3 years’ work experience with a strong track record selling Flexible Packaging.
• Ability to develop productive relationships and communicate effectively with all levels of both internal and external contacts.
• Highly motivated salesperson who is results oriented, driven to succeed and has a ability to close the sale.
• Ability to negotiate opportunities.
• Outgoing and personable with excellent interpersonal skills
• Excellent organizational, written, and oral communication, listening and presentation skills.
• Self-motivated to work remotely.
• Must be good with follow-up and meeting deadlines.
• Coachable with the desire to consistently learn.
• Must be willing to travel overnight.
• Experience using CRM Programs (Ie. Salesforce, Dynamics, ACT, Goldmine, etc)

Other Skills and Abilities: 

• Strong computer skills, including business systems (ERP), Microsoft Office Suite, and order entry platforms.
• Excellent written and verbal communication skills, with the ability to present information effectively to customers and internal teams.
• High attention to detail, organizational skills, and ability to manage multiple tasks and deadlines.
• Ability to work under pressure and adapt to changing priorities in a fast-paced environment.
• Proven problem-solving and critical-thinking abilities.

Physical Demands and Work Environment:

This is a full-time position, with frequent work-related travel or visits to production areas as required. Work is primarily performed in an office environment with routine computer and phone use. Must be able to work in a fast-paced environment with the ability to manage multiple priorities. Occasional lifting of up to 25 lbs. may be required for equipment or materials. Exposure to production environments may involve moderate noise or airborne particles.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

Equal Opportunity Employer:

Kendall Packaging is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Note: This job description provides a high-level overview of the responsibilities and qualifications required for the New Business Development Manager role. It is not an exhaustive list of tasks or qualifications and is subject to change based on the needs of the organization.