ZipRecruiter

Log In

2

Entry Level Customer Success Manager Edtech Jobs in Missouri

Tierpoint

Customer Success Manager

Saint Louis, MO · On-site

$83K - $133K/yr

Customer Success Manager Job Locations US ID 2026-2997 Category Sales Department 930 - Sales: Sales Operations Type Regular Full-Time Overview As a Customer Success Manager at TierPoint, you'll own ...

Linxup

Customer Success Specialist

Chesterfield, MO · On-site

ABOUT THE POSITION We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our ...

Linxup

Customer Success Specialist

Chesterfield, MO · On-site

ABOUT THE POSITION We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$34K - $57K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$33K - $56K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$34K - $57K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$34K - $57K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Clayton, MO

$33K - $56K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$33K - $56K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$34K - $57K/yr

Manage the relationship and fulfillment of work for anywhere between 5-150 clients (varies based on required communication as well as volume of BL work) * Establish, maintain and develop the ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$34K - $57K/yr

Manage the relationship and fulfillment of work for anywhere between 5-150 clients (varies based on required communication as well as volume of BL work) * Establish, maintain and develop the ...

next page

Showing results 1-20

All JobsCustomer Success Edtech JobsEntry Level Customer Success Manager Edtech JobsEntry Level Customer Success Manager Edtech Jobs in Missouri

Entry Level Customer Success Manager Edtech information

What is the difference between Entry Level Customer Success Manager Edtech vs Entry Level Sales Associate Edtech?

AspectEntry Level Customer Success Manager EdtechEntry Level Sales Associate Edtech
Required CredentialsBachelor's degree, customer service or communication skillsBachelor's degree, sales or marketing background
Work EnvironmentClient-facing, ongoing relationship managementProspecting, lead generation, transactional sales
Employer & Industry UsageEdtech companies focusing on user retention and supportEdtech companies aiming to increase product adoption and revenue
Common Search & Comparison IntentUnderstanding customer support roles in EdtechExploring sales roles within Edtech industry

While both roles are entry-level positions in the Edtech industry, a Customer Success Manager focuses on maintaining ongoing relationships and ensuring customer satisfaction, whereas a Sales Associate concentrates on generating leads and closing sales. The choice depends on whether you prefer relationship management or sales-driven work within the Edtech sector.

What are popular job titles related to Entry Level Customer Success Manager Edtech jobs in Missouri? For Entry Level Customer Success Manager Edtech jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager Edtech jobs in Missouri look for? The top searched job categories for Entry Level Customer Success Manager Edtech jobs in Missouri are:
What cities in Missouri are hiring for Entry Level Customer Success Manager Edtech jobs? Cities in Missouri with the most Entry Level Customer Success Manager Edtech job openings:
Entry Level Customer Success Manager Edtech jobs near you
Infographic showing various Entry Level Customer Success Manager Edtech job openings in Missouri as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Customer Success Manager

Tierpoint

Saint Louis, MO • On-site

$83K - $133K/yr

Other

Re-posted 12 days ago

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

164th of 223 rated it services

Job description


Customer Success Manager
Job Locations
US
ID
2026-2997
Category
Sales
Department
930 - Sales: Sales Operations
Type
Regular Full-Time
Overview

As a Customer Success Manager at TierPoint, you'll own the renewal experience for a portfolio of approximately ~500 customer accounts across the United States. You'll spend 70% of your time conducting consultative renewal reviews with customers who opt in for contract assessments, working alongside Solutions Engineers to help them optimize their data center, security, and managed services investments. The remaining 30% of your time, you'll contribute to email campaigns and digital outreach that drive customer opt-ins.

This is a revenue-generating role with quota and variable compensation tied directly to Gross Revenue Retention (GRR).

Responsibilities
    Lead consultative renewal review meetings with customers, helping them understand their contracts and optimize for the next cycle
  • Partner with Solutions Engineering on complex technical renewals, expansion conversations, and risk escalation
  • Manage approximately 165 renewals annually, converting opt-ins into successful renewals
  • Consult on contract optimization by reviewing usage, identifying rightsizing opportunities, and ensuring maximum value
  • Contribute to scaled email campaigns that drive customer opt-ins for renewal reviews
  • Track opt-in rates, renewal conversion, GRR performance, and campaign effectiveness
  • Navigate pricing discussions, contract terms, and renewal objections with confidence
  • Identify expansion opportunities and orchestrate internal resources to pursue them

What Success Looks Like

  • Gross Revenue Retention: You consistently hit or exceed GRR targets through consultative engagement and strategic contract optimization
  • Opt-In Conversion: You convert opt-ins into productive conversations that drive retention
  • Customer Confidence: Customers leave renewal meetings feeling informed and valued, seeing you as a trusted advisor
  • Campaign Contribution: You actively improve email campaigns and outreach strategies, helping optimize opt-in rates
  • Smart Orchestration: You know when to involve others, delegating non-renewal issues to the right teams so you stay focused on retention
Qualifications
  • Bachelor's Degree (or equivalent work experience)
  • 2+ years in renewals, account management, or customer success in B2B technology services or SaaS
  • Proven track record of hitting retention or renewal targets
  • Consultative sales or customer engagement experience leading conversations about contracts, pricing, and value
  • Financial and contract literacy to review agreements, understand pricing, and discuss terms confidently
  • Strong analytical skills using data to prioritize, identify risk, and measure impact
  • Excellent communication skills for explaining complex terms and building trust with customers
  • Experience with Salesforce or similar CRM platforms
  • Collaborative mindset working across Solutions Engineering, sales, and support teams
  • Proficiency in MS Office Suite and Windows-based applications

Preferred Experience

  • Experience in data center, managed services, infrastructure, or IT security industries
  • Familiarity with HubSpot or marketing automation platforms
  • Familiarity with ServiceNow or similar ITSM platforms
  • Technical aptitude or curiosity about infrastructure, cloud, and enterprise IT environments

Working Conditions

  • Home or Office based depending on location
  • Travel to corporate, regional markets, and opportunity specific travel, as required

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $83,000.00 - $133,000.00

#LI-EW1

#LI-Remote

What TierPoint employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply