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Entry Level Customer Success Manager Edtech Jobs in Missouri

Tensec

Customer Success Manager

California, MO · On-site

$105K - $145K/yr

As a Customer Success Manager at Orchard Robotics, you'll leverage your skills in customer success, communication, and problem-solving to help our customers succeed using cutting-edge ag-tech. You'll ...

Odoo

Customer Success Manager, Indirect

California, MO · On-site

$70K - $90K/yr

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

Odoo S.A

Customer Success Manager, Indirect

California, MO · On-site

$70K - $90K/yr

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

INDAWS

Customer Success Manager, Indirect

California, MO · On-site

$70K - $90K/yr

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

Cure8

Client Success Manager

California, MO · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service ... Monitor customer satisfaction, engagement, retention, and churn risks. * Drive product/service ...

Linxup, LLC

Customer Success Specialist

Chesterfield, MO · On-site

Customer Success Specialist Linxup, LLC, Chesterfield, Missouri, United States About this position ... Manage expectations and deadlines with customers to keep them on track for a successful onboarding ...

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All JobsCustomer Success Edtech JobsEntry Level Customer Success Manager Edtech JobsEntry Level Customer Success Manager Edtech Jobs in Missouri

Entry Level Customer Success Manager Edtech information

What is the difference between Entry Level Customer Success Manager Edtech vs Entry Level Sales Associate Edtech?

AspectEntry Level Customer Success Manager EdtechEntry Level Sales Associate Edtech
Required CredentialsBachelor's degree, customer service or communication skillsBachelor's degree, sales or marketing background
Work EnvironmentClient-facing, ongoing relationship managementProspecting, lead generation, transactional sales
Employer & Industry UsageEdtech companies focusing on user retention and supportEdtech companies aiming to increase product adoption and revenue
Common Search & Comparison IntentUnderstanding customer support roles in EdtechExploring sales roles within Edtech industry

While both roles are entry-level positions in the Edtech industry, a Customer Success Manager focuses on maintaining ongoing relationships and ensuring customer satisfaction, whereas a Sales Associate concentrates on generating leads and closing sales. The choice depends on whether you prefer relationship management or sales-driven work within the Edtech sector.

What are the most commonly searched types of Customer Success Manager Edtech jobs in Missouri?

The most popular types of Customer Success Manager Edtech jobs in Missouri are:

What are popular job titles related to Entry Level Customer Success Manager Edtech jobs in Missouri?

For Entry Level Customer Success Manager Edtech jobs in Missouri, the most frequently searched job titles are:

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The top searched job categories for Entry Level Customer Success Manager Edtech jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Customer Success Manager Edtech jobs?

Cities in Missouri with the most Entry Level Customer Success Manager Edtech job openings:

Entry Level Customer Success Manager Edtech jobs near you
Infographic showing various Entry Level Customer Success Manager Edtech job openings in Missouri as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Manager

Springfield, MO • On-site

Digital Monitoring Products
Investigation and Physical Security Services • 201 - 500 employees
Learn more about Digital Monitoring Productsexternal

Full-time

Posted 16 days ago

Job description

Description
The Customer Success Manager is responsible for strengthening customer relationships, improving account health, and driving growth within our existing customer base. This role leads the inside sales and customer outreach teams while identifying cross-selling, upselling, and lead-generation opportunities. The Customer Success Manager will also support customer onboarding, coordinate support and training needs, and manage and grow designated house accounts. Success requires a customer-first mindset, strong leadership and communication skills, and the ability to balance exceptional customer experiences with measurable business results.
Necessary Qualifications
  • 2+ years of experience managing, supervising, or leading customer service, customer success, sales, or related teams.
  • Demonstrated experience in customer service, customer success, account management, or a customer-facing role.
  • Strong understanding of customer relationship management and the ability to build long-term relationships with B2B customers.
  • Demonstrated ability to identify customer needs and translate those needs into solutions and business opportunities.
  • Experience coaching, developing, and holding team members accountable for performance.
  • Strong communication, interpersonal, and problem-solving skills.
  • Highly organized and able to effectively manage competing priorities across customers, team members, and internal stakeholders.
  • Comfortable working with performance metrics and using data to evaluate results and make decisions.
  • Ability to balance a strong customer-first approach with measurable business and team objectives.
  • Ability to remain calm and professional in pressure situations.

Preferred Qualifications
  • Experience in the security industry, particularly working with security dealers, integrators, distributors, or other channel partners.
  • Experience with inside sales, customer outreach, lead generation, or account expansion.
  • Experience identifying and executing cross-selling and upselling opportunities.
  • Experience developing Voice of Customer programs, customer health metrics, or customer satisfaction initiatives.

Typical Duties and Responsibilities
  1. Lead, manage, coach, and develop the inside sales and customer outreach teams, including setting goals, monitoring performance, and providing ongoing feedback.
  2. Establish and track customer account health, engagement, satisfaction, and Voice of Customer (VOC) metrics.
  3. Build and maintain strong relationships with security dealers and integrators while proactively identifying and addressing customer needs.
  4. Identify and execute cross-selling and upselling opportunities to grow existing customer relationships and business.
  5. Develop leads and sales opportunities from existing customers and support inside sales initiatives.
  6. Manage and grow designated house accounts through proactive engagement, relationship building, and identification of new business opportunities.
  7. Support new customer onboarding and coordinate customer support, technical assistance, and training as needed.
  8. Develop and improve customer outreach, account management, and inside sales processes to increase engagement and effectiveness.
  9. Analyze customer and team performance data, identify trends and opportunities, and communicate results and recommendations to leadership.
  10. Serve as a customer advocate while balancing customer needs with company objectives and measurable performance goals.
  11. Observe company policies and continuously strive to identify processes that improve efficiency while maintaining conformance to requirements.
  12. Complete additional projects as needed.

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