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Entry Level Customer Service Jobs in Rochester, MI

Burletto

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Customer Service & Sales Account Rep

Troy, MI · On-site

Customer sales associate Day-to-Day Responsibilities: · Go out and about interacting with the ... entry-level position in marketing, advertising, and face to face sales. • A great student with an ...

Burletto

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Customer Service & Sales Account Rep

Troy, MI · On-site

Customer sales associate Day-to-Day Responsibilities: · Go out and about interacting with the ... entry-level position in marketing, advertising, and face to face sales. • A great student with an ...

Vivint

Entry Level Sales Representative

Novi, MI · On-site

$60K - $80K/yr

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

Vivint

Entry Level Sales Representative

Livonia, MI · On-site

$60K - $80K/yr

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

Vivint

Entry Level Sales Representative

Livonia, MI

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

Vivint

Entry Level Sales Representative

Novi, MI

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

Lending Force

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Entry Level Mortgage Sales

Troy, MI · On-site

$60K - $100K/yr

We are seeking an Entry Level Mortgage Sales Professionals to join our team ... You will be responsible for helping customers by providing product and service information and ...

Urgent

Training provided

Lending Force

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Entry Level Mortgage Sales

Troy, MI · On-site

$60K - $100K/yr

We are seeking an Entry Level Mortgage Sales Professionals to join our team ... You will be responsible for helping customers by providing product and service information and ...

Urgent

Training provided

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Entry Level Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do entry level customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.
More about Entry Level Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Rochester, MI? The most popular types of Customer Service jobs in Rochester, MI are:
What are popular job titles related to Entry Level Customer Service jobs in Rochester, MI? For Entry Level Customer Service jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Rochester, MI look for? The top searched job categories for Entry Level Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Entry Level Customer Service jobs? Cities near Rochester, MI with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you

HVAC Dispatcher Customer Service Housecall Pro Preferred

Air Tech Mechanical Company

Livonia, MI • On-site, Remote

$16 - $20/hr

Other

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Benefits:

401(k)

Health insurance

Paid time off

HVAC Dispatcher / Customer Service (Housecall Pro Experience Preferred)

Must live within 15 minutes of Livonia, MI – local candidates only

Airtech Mechanical Heating & Cooling is hiring an experienced HVAC Customer Service Representative / Dispatcher to join our team.

This is NOT an entry-level position. HVAC experience is required.

Responsibilities:

Answer incoming service calls and book appointments

Dispatch technicians using Housecall Pro

Communicate with technicians throughout the day

Manage job schedules, reschedules, and urgent calls

Follow up with customers on jobs and estimates

Keep jobs organized and updated in Housecall Pro

Coordinate with office and field staff daily

Requirements:

HVAC or home service experience REQUIRED

Dispatching experience strongly preferred

Experience with Housecall Pro (or similar CRM) preferred

Strong phone and customer service skills

Ability to multitask in a fast-paced environment

Organized and detail-oriented

Pay:

Based on experience

Bonus opportunities available

Schedule:

Full-time

Monday–Friday

Important:

Do NOT apply if you do not have HVAC or dispatch experience.

Flexible work from home options available.

Apply