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Entry Level Customer Service Jobs in Rochester, MI

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

Entry Level Sales Representative

Livonia, MI ยท On-site

$60K - $80K/yr

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

Entry Level Sales Representative

Novi, MI ยท On-site

$60K - $80K/yr

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

As an Entry Level Sales Representative, you will play a crucial role in promoting and selling solar ... customer service. Job Requirements: * Previous sales experience is not required but is a plus

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Additionally, you will be responsible for creating customer relationships in your territory and offering the services our clients provide. Once proficient in sales you'll have the opportunity to ...

Be Seen First

We are seeking an entry level Sales Account Executive to join our team! You will resolve customer ... Present and sell company products and services to new and existing customers * Prospect and contact ...

Be Seen First

We are seeking an entry level Sales Account Executive to join our team! You will resolve customer ... Present and sell company products and services to new and existing customers * Prospect and contact ...

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Entry Level Customer Service information

See Rochester, MI salary details

$9

$17

$24

How much do entry level customer service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for entry level customer service in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Rochester, MI? The most popular types of Customer Service jobs in Rochester, MI are:
What are popular job titles related to Entry Level Customer Service jobs in Rochester, MI? For Entry Level Customer Service jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Rochester, MI look for? The top searched job categories for Entry Level Customer Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Entry Level Customer Service jobs? Cities near Rochester, MI with the most Entry Level Customer Service job openings:
Infographic showing various Entry Level Customer Service job openings in Rochester, MI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Entry Level Mechanic/ General Service Tech/ Porter

Shop Guys of Waterford

Waterford, MI โ€ข On-site

Full-time

PTO

Posted 28 days ago


Job description

Company Description
Apply and tell us what you need to be successful, happy and appreciated.
Company Description
Shop Guys was founded with the customer in mind. We are a trusted establishment dedicated to providing our customers with professional auto service. Our Waterford location is an independently owned and growing full service automotive repair & maintenance facility.
At our Waterford location we provide high quality service to our customers. We strive to be the local auto repair shop that has the dream team of quality staff. We want our customers to experience professional high quality service.
Shop Guys is a highly successful mechanical shop with a great standing in the industry. We have an excellent reputation in our field and the community and are always working to increase our stream of work.
We are a high tone organization that provides the highest quality of service, promptly and at a fair cost. Our facility is clean, bright, user friendly and most of all a fun and upbeat modern themed shop that believes in low stress work environment.
Our commitment is to our team members and to provide an excellent experience, a 5-day work week, paid vacation, and a great incentive plan.
We look forward to meeting you!
Job Description
We now have an opening for an Entry Level Mechanic/ Porter/ General Service Technicians.
The right candidate will perform porter duties, preparing equipment for check out and checking in returning items. It will also organize the equipment on the, perform entry level mechanic duties, such as preventative maintenance and inspections.
Position Responsibilities:
  • Setup and maintain a written maintenance schedule.
  • Service and repair automobiles as necessary.
  • Successfully completed, understood and daily practice of all required safety and training.
  • Perform daily inspection and maintenance on all equipment and tools.
  • General housekeeping of warehouse and exterior premises on a daily basis.
  • Reporting of any unsafe acts.
  • Attend all required safety meetings and training required.
  • Perform other duties as assigned by the manager.
  • Automotive/ Entry Level Mechanic with no less than one year of experience with repair, diagnostic equipment, and scan tools.
  • The right individual is someone who has a great attitude, is a team player, who is great at time management, and completes work with accuracy and efficiency.
  • Ability to examine vehicles, diagnoses and, if needed discusses with management as to the nature and extent of damage or malfunction.
  • Ability to use Mitchell 1 and research on the internet.
  • Must have own tools. If not, tools can be provided.
  • Communicates additional service requests to the Advisor for communication to client.
  • Maintains strict adherence to company policy on vehicle care and operation.
  • Completes story/notes and/or documentation for repair order.
  • Understands and utilizes company computer system.
  • Keep work area, shop, break rooms clean. Keeps work area clean and tidy attends company training.
  • Understands and follows Federal, State and local regulations such as disposal of hazardous wastes.

Qualifications
โ€ข Motivation, willingness to learn and drama free.
โ€ข 1 year of experience diagnosing and troubleshooting.
โ€ข High School Diploma or Equivalent.
โ€ข Excellent customer service and communication skills.
โ€ข Must have a valid driver's license and reliable transportation.
โ€ข Ability to read and respond to common inquiries from customers and/or employees.
โ€ข Ability to perform basic math skills (add, subtract, multiply and divide).
โ€ข Some experience and/or training in repair of mechanical equipment.
โ€ข General mechanical aptitude.
โ€ข Safety oriented.
โ€ข Must be physically able to work in a job-site environment for extensive periods to include lifting up to 50lbs, bending, squatting, crouching, and reaching.
Additional Information
โ€ข
  • We reimburse for ASE certification classes.
  • Paid Vacation (after one year) Paid Holidays (after 90 days).
  • Position is full time Monday - Friday. Saturdays are not mandatory, although they are highly appreciated. There is potential for scheduled night shift work.

Our commitment to our team members is to provide an excellent work environment, a 5-day work week, paid vacation, and a great incentive plan. If you are interested in joining our team, please apply with your resume and your salary requirement.
Again, we look forward to meeting you!
If you are interested in joining our team, please apply with your resume and your salary requirements.
You can also apply directly on our website: http://shopguysauto.com