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Entry Level Customer Service Jobs in Madison, WI

Midas MUELLER

General Service Technician

Janesville, WI · On-site

$16 - $21/hr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... Other shop maintenance items as needed Qualifications * Entry level technicians must have prior ...

Bridgestone Americas, Inc.

Sales and Service Technician

Portage, WI · On-site

$15.20 - $22.71/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer ...

Bridgestone

Sales and Service Technician

Portage, WI · On-site

$15.20 - $22.71/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer ...

Istate Truck Center

Entry Level Diesel Mechanic

Windsor, WI · On-site

$25.25 - $33.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Entry-Level Diesel Mechanic Location: Madison, Wisconsin Company: I-State Truck Center I ... service to ensure customer satisfaction. This role offers highly competitive wages and ...

Istate Truck Center

Entry Level Diesel Mechanic

Windsor, WI

$25.25 - $33.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Entry-Level Diesel Mechanic Location: Madison, Wisconsin Company: I-State Truck Center I ... service to ensure customer satisfaction. This role offers highly competitive wages and ...

Istate Truck Center

Entry Level Diesel Mechanic

Windsor, WI · On-site

$25.25 - $33.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Entry-Level Diesel Mechanic Location: Madison, Wisconsin Company: I-State Truck Center I ... service to ensure customer satisfaction. This role offers highly competitive wages and ...

Midas

General Service Technician

Janesville, WI · On-site

$16 - $21/hr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... Other shop maintenance items as needed Qualifications * Entry level technicians must have prior ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Madison, WI

Entry Level Customer Service information

See Madison, WI salary details

$9

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How much do entry level customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level customer service in Madison, WI is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Madison, WI?

The most popular types of Customer Service jobs in Madison, WI are:

What are popular job titles related to Entry Level Customer Service jobs in Madison, WI?

For Entry Level Customer Service jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Madison, WI look for?

The top searched job categories for Entry Level Customer Service jobs in Madison, WI are:

What cities near Madison, WI are hiring for Entry Level Customer Service jobs?

Cities near Madison, WI with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,402 per year, or $18.9 per hour.

Field Service Technician (Entry Level) - Madison, WI

Procter & Gamble Company

Madison, WI • On-site

$24.18/hr

Full-time

Re-posted 15 days ago

Procter & Gamble rating

8.3

Company rating: 8.3 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

67th of 540 rated manufacturers

Job description

Job Location
Madison
Job Description
(Internal Job Title - Sr. Field Service Technician)
P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe.
The Senior Field Service Technician (FST) is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service.
This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.
Job Qualifications
The ideal candidate would have a great work ethic and a willingness to learn new skills with provided training. This candidate would have a basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis. Moderate working knowledge of appropriate tools, data, implements and service needs. Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Candidate must have a valid driver's license. Occasional overnight travel is required.
Essential Job Functions
  • Work Schedule is a 5 day work week / 8 hours per day but may include: 12-hour shifts, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder. Ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust, and dirt
  • Must be eligible to be onsite at our customers to conduct business, service and maintenance, consistent with occupational health and safety requirements.

Other Requirements
  • Candidate must live in specified city
  • On-call Coverage which may include occasional weekends, holidays, and night shifts

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE.
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
Job Schedule
Full time
Job Number
R000150652
Job Segmentation
Plant Technicians
Starting Pay / Salary Range
$24.18 / hour

What Procter & Gamble employees say

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About Procter & Gamble

Sourced by ZipRecruiter

Procter & Gamble (P&G), based in Cincinnati, OH, US, is a multinational consumer goods corporation. The company operates in the Consumer Discretionary sector and has a presence in various industries including Beauty, Health Care, Grooming, Fabric & Home Care, and Baby, Feminine & Family Care. Since its foundation by William Procter and James Gamble in 1837, P&G has grown to become a leading player in the consumer goods market. The corporation prides itself on its core values of leadership, ownership, integrity, passion for winning, and trust. They aim to improve consumers' lives in small but significant ways, with a mission to provide branded goods and services of superior quality and value.

Industry

Health and personal care stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1837

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