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Entry Level Customer Service Jobs in Madison, WI

Storm Guard

Entry-Level Sales Associate

Madison, WI · On-site

$37K - $80K/yr

As a marketing representative, you'll be trained on Storm Guard's products and services and will ... Availability for a flexible schedule that supports customer interaction COMPENSATION * Starting ...

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Entry Level Customer Service information

See Madison, WI salary details

$9

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$27

How much do entry level customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level customer service in Madison, WI is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Madison, WI? The most popular types of Customer Service jobs in Madison, WI are:
What are popular job titles related to Entry Level Customer Service jobs in Madison, WI? For Entry Level Customer Service jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Madison, WI look for? The top searched job categories for Entry Level Customer Service jobs in Madison, WI are:
What cities near Madison, WI are hiring for Entry Level Customer Service jobs? Cities near Madison, WI with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,396 per year, or $18.9 per hour.

Customer Service Representative

Brewinc Events

Madison, WI

$16 - $22/hr

Full-time

Re-posted 22 hours ago

Job description

Location: Madison, WI
Job Type: Full-Time / Entry Level

About Us:

At BrewincEvents, we bring creativity and strategy together to design unforgettable events and powerful marketing experiences. From corporate gatherings to brand activations, our mission is to connect people, inspire audiences, and elevate your vision into reality.

About the Role:
We’re looking for a friendly, detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers—helping them with inquiries, providing product information, and ensuring a positive experience from start to finish. The ideal candidate is empathetic, patient, and passionate about delivering excellent service.

Key Responsibilities:

  • Provide accurate information about products, services, and company policies.

  • Resolve customer concerns and follow up to ensure satisfaction.

  • Maintain detailed records of customer interactions in the system.

  • Collaborate with internal teams to ensure customer needs are met efficiently.

  • Support administrative and follow-up tasks as needed.

Qualifications:

  • High school diploma or equivalent; associate or bachelor’s degree preferred.

  • Strong communication and problem-solving skills.

  • Comfortable using CRM systems and basic office software.

  • Positive attitude and ability to work in a team environment.