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Entry Level Csr Jobs in Madison, WI (NOW HIRING)

Brewinc Events

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Location: Madison, WI Job Type: Full-Time / Entry Level About Us: At BrewincEvents, we bring ... About the Role: We're looking for a friendly, detail-oriented Customer Service Representative to ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Janesville, WI

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Janesville, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Madison, WI

Entry Level Csr information

See Madison, WI salary details

$9

$18

$27

How much do entry level csr jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level csr in Madison, WI is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Madison, WI?

The most popular types of Csr jobs in Madison, WI are:

What are popular job titles related to Entry Level Csr jobs in Madison, WI?

For Entry Level Csr jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Madison, WI look for?

The top searched job categories for Entry Level Csr jobs in Madison, WI are:

What cities near Madison, WI are hiring for Entry Level Csr jobs?

Cities near Madison, WI with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Madison, WI as of August 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 18% Part Time, 2% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,402 per year, or $18.9 per hour.

Entry Level Customer Service

Globe Life American Income Division

Madison, WI • On-site

$16 - $22/hr

Other

Posted 15 days ago

Job description

About the job Entry Level Customer Service
About Us
We are the world's only 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped hardworking families access supplemental and permanent benefit programs designed to provide long-term financial protection and peace of mind.
Position Overview
We are seeking motivated, service-focused individuals to join our remote team. In this role, you'll connect with union members who have requested information, explain available benefit options, and guide them through a simple enrollment process.
Key Responsibilities

  • Handle inbound and outbound calls with prospective clients
  • Schedule and confirm virtual appointments
  • Deliver benefits presentations through video meetings
  • Explain available programs and coverage options clearly
  • Assist with applications and required documentation
  • Maintain accurate client records and follow service standards
  • Participate in ongoing training, coaching, and leadership development
What We're Looking For
  • Strong verbal communication and interpersonal skills
  • Positive attitude, professionalism, and willingness to learn
  • Customer service or sales experience is an asset, but not required
  • Basic computer skills and comfort working in a remote environment
  • Ability to work independently while contributing to a team
  • Legally authorized to work in the U.S. or Canada
What You'll Receive
  • Full benefits package after the initial period
  • 100% remote position with no commute required
  • Flexible schedule designed to support work-life balance
  • Weekly pay plus performance-based monthly bonuses
  • Annual incentive trips to destinations such as Cancun, the Bahamas, Las Vegas, and more for top performers
  • Career growth, leadership training, and advancement opportunities

If you're motivated, people-focused, and looking for a flexible career with long-term growth potential, apply today to learn more.

Apply