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Full Time Csr Jobs in Madison, WI (NOW HIRING)

Kohl's

Full-Time Customer Service Supervisor

Madison, WI · On-site

$18.10 - $23.10/hr

Demonstrating and coaching a customer service mindset, including customer service philosophies ... are representative of functions you will be required to perform, however you may be required to ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Janesville, WI

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Janesville, WI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Brewinc Events

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Location: Madison, WI Job Type: Full-Time / Entry Level About Us: At BrewincEvents, we bring ... About the Role: We're looking for a friendly, detail-oriented Customer Service Representative to ...

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All JobsCsr JobsFull Time Csr JobsFull Time Csr Jobs in Madison, WI

Full Time Csr information

See Madison, WI salary details

$9

$18

$27

How much do full time csr jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for full time csr in Madison, WI is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What is a full time CSR?

Full time CSRs, or Customer Service Representatives, are professionals who work directly with customers to answer questions, resolve issues, and provide information about products or services. Working full time typically means they have a set schedule, usually around 35-40 hours per week, and may handle customer inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction and help maintain a positive company reputation.

What are the key skills and qualifications needed to thrive as a full time customer service representative (CSR), and why are they important?

To thrive as a Full Time CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent listening, patience, and adaptability help you excel in addressing diverse customer needs and resolving conflicts. These skills are crucial for maintaining customer satisfaction, building loyalty, and supporting overall business success.

What are some common challenges full time customer service representatives (CSRs) face, and how can they effectively handle them?

Full Time CSRs often encounter challenges such as managing high call volumes, addressing difficult or upset customers, and adapting to frequent changes in company policies or products. To handle these effectively, it's helpful to stay organized, maintain a positive attitude, and utilize active listening skills. Many organizations offer training and support systems, such as mentoring or knowledge bases, to help CSRs navigate complex situations. Building good relationships with team members and supervisors can also provide valuable support and reduce stress during busy periods.

What is the difference between Full Time Csr vs Part Time Csr?

AspectFull Time CsrPart Time Csr
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually without full benefits
CertificationsOften requires customer service experience and communication skillsSimilar requirements, may require less experience
Work EnvironmentOffice or call center settingSimilar environment, flexible schedules

Full Time Customer Service Representatives (CSRs) work longer hours with full benefits, focusing on consistent customer support. Part Time CSRs work fewer hours, often with limited or no benefits, providing flexible customer service coverage. Both roles require strong communication skills and experience in customer service, but full-time positions typically demand more availability and commitment.

What are the most commonly searched types of Csr jobs in Madison, WI?

The most popular types of Csr jobs in Madison, WI are:

What cities near Madison, WI are hiring for Full Time Csr jobs?

Cities near Madison, WI with the most Full Time Csr job openings:

Full Time Csr jobs near you
Infographic showing various Full Time Csr job openings in Madison, WI as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,396 per year, or $18.9 per hour.

Customer Service Representative

Long Island Clean Water Service, Inc.

Janesville, WI • On-site

$15 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Description
Company: Addie Water Systems Inc.
About us
Addie Water Systems, Inc. is a small business in Janesville, WI. We are professional, fast-paced and demanding. Residentially, we serve homes and businesses in the Rock, Dane, and Walworth, WI area, and serve our wholesale customers all over the U.S. Since 1978, customers have relied on Addie Water Systems with revolutionary water treatment services. We provide various water conditioning products, including reverse osmosis drinking systems, iron removal systems, water softeners, water heaters, and a variety of different water filtration systems. After 44+ years in business with Addie Water Systems, you'll be backed by family-driven support that big water treatment dealers cannot provide. In other words, you will not be just a "number," like how a lot of manufacturing jobs treat their employees. We try to make our business feel more like a home and not a big business/ big corporation feel!
Who We're Looking For
We believe great customer service starts with great people. We're searching for a positive, dependable Customer Service Representative who genuinely enjoys helping others and takes pride in doing things the right way.
You'll thrive here if you
• Treat every customer (and coworker) with patience, kindness, and respect-even on tough days
• Naturally stay calm, professional, and solution-focused under pressure
• Communicate clearly and warmly over the phone, text, and email
• Love checking tasks off your list and keeping things organized and on time
• Have a strong work ethic and show up ready to give your best every shift
• Are eager to learn, grow, and eventually take on more responsibility
• Take ownership of mistakes, fix them fast, and help the team improve
What You'll Do
As a customer Service Representative, you'll be the first point of contact for our customers, helping ensure they receive outstanding service from their first call through the completion of their appointment.
In this role, you will:
• Answer incoming customer calls with professionalism and empathy
• Schedule service appointments and coordinate technician calendars
• Respond to customer questions via phone, text, and email
• Work closely with technicians to ensure appointments run smoothly
• Resolve customer concerns and escalate issues when needed
• Process payments, prepare invoices, and complete administrative tasks as needed
• Follow up with customers to ensure a positive experience
• Support the team with additional office responsibilities to keep daily operations running efficiently.
Qualifications
• 1+ years of customer service experience (call center, retail, hospitality)
• Excellent phone etiquette and typing skills (40+ WPM)
• Comfortable with computers and quick to learn new software (we'll train you on ours)
• Reliable transportation and a clean background check
Schedule
Monday - Thursday 8am-5pm & Friday's 8am - 4:30pm with rotating Saturday mornings 8am- 12 noon. (plenty of notice and never mandatory overtime).
If you're someone who smiles through the phone, cares about doing great work, and wants to grow with a company that treats employees like family, we'd love to meet you!
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Vision insurance

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