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Entry Level Customer Service Jobs in Edison, NJ (NOW HIRING)

Mr. Rooter

Dispatcher & CSR

Freehold, NJ · On-site

$16 - $22/hr

Customer Service Representative and/or Dispatcher - Career Opportunity Mr. Rooter Plumbing Are you ... from entry-level positions to leadership and management roles. If you are ready to join a ...

3C Innovations Inc

Be Seen First

Entry-Level Wireless Customer Liaison

Secaucus, NJ · On-site

$800 - $1.2K/wk

Entry-Level Wireless Customer Liaison Full-Time | In-Person | Commission-Based Ready to turn your ... If you've worked in retail, hospitality, customer service, call centers, or other people-focused ...

3C Innovations Inc

Be Seen First

Entry-Level Wireless Customer Liaison

Secaucus, NJ · On-site

$800 - $1.2K/wk

Entry-Level Wireless Customer Liaison Full-Time | In-Person | Commission-Based Ready to turn your ... If you've worked in retail, hospitality, customer service, call centers, or other people-focused ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Edison, NJ

Entry Level Customer Service information

See Edison, NJ salary details

$9

$19

$27

How much do entry level customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level customer service in Edison, NJ is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.20 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Edison, NJ?

The most popular types of Customer Service jobs in Edison, NJ are:

What job categories do people searching Entry Level Customer Service jobs in Edison, NJ look for?

The top searched job categories for Entry Level Customer Service jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Entry Level Customer Service jobs?

Cities near Edison, NJ with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 3% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,631 per year, or $19.1 per hour.

Dispatcher & CSR

Mr. Rooter Plumbing Of Central New Jersey

Freehold, NJ • On-site

$16 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Customer Service Representative and/or Dispatcher – Career Opportunity

Mr. Rooter Plumbing

Are you looking for a new career with paid training, steady work, and room to grow? Mr. Rooter Plumbing is looking for motivated, dependable individuals to join our office team as Customer Service Representative and/or Dispatcher.

Plumbing is an essential service that is needed in every economy, and our Customer Service Representatives and Dispatchers play a key role in helping homeowners when they need us most. This position is more than just answering phones. You will be the first point of contact for our customers, helping schedule service appointments, answer questions, and coordinate solutions with our managers and service professionals.

No prior customer service experience, dispatching or college degree is required, although all are a plus. We provide paid training, hands-on coaching, and the tools you need to succeed.

This is more than a job. It is a career path with opportunities to build your skills, increase your income, and grow into leadership or management roles.

Is This the Right Fit for You?

This role may be a great fit if you:

  • Enjoy interacting with people and helping solve problems
  • Like working in a collaborative, team-oriented office environment
  • Are patient, persistent, and detail-oriented
  • Are comfortable using computers and learning new software
  • Can adapt to changing priorities in a fast-paced setting
  • Enjoy a challenge and want to contribute to team success

As a Customer Service Representative or Dispatcher, you will work closely with management to deliver a first-class customer experience from the first call through job completion.

What You’ll Be Responsible For

You will begin by training alongside experienced team members. Once fully trained, your responsibilities will include:

  • Answering incoming customer calls and scheduling service appointments
  • Communicating with dispatch, managers, and service professionals to coordinate jobs
  • Updating customer information and job details accurately in our systems
  • Adapting to customer needs and priority changes throughout the day
  • Following the proven Mr. Rooter Plumbing customer service process
  • Helping ensure every customer receives professional, friendly, and reliable service
  • Coordinating daily schedules with managers and service professionals
  • Ensuring the right technician, tools, and information are sent to each job
  • Communicating clearly with customers from first call through payment processing
  • Adapting quickly to changing customer needs and operational priorities
  • Following the proven Mr. Rooter Plumbing processes

How We Measure Success

At Mr. Rooter Plumbing, we believe in teamwork, accountability, and celebrating wins. Success in this role is measured by:

  • Providing clear, helpful solutions to customers
  • Staying organized and operating efficiently
  • Maintaining a professional and positive attitude
  • Supporting high customer satisfaction scores, surveys, and Google reviews
  • Following company processes with attention to detail

How We Take Care of Our Team

We offer:

  • Paid training
  • Paid time off
  • 401(k)
  • 401(k) company match
  • Health, dental, and vision insurance
  • Modern office technology and software
  • Supportive management and ongoing coaching

Starting pay: $16.00–$22.00 per hour, based on experience.

At Mr. Rooter Plumbing, we are committed to helping team members build long-lasting careers, from entry-level positions to leadership and management roles.

If you are ready to join a professional, supportive team that shows up ready to win every day, apply today.

Apply