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Entry Level Customer Service Representative Jobs in Warren, NJ

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

Russo Bros

Customer Service Representative

East Hanover, NJ · On-site

$25 - $30/hr

???? CUSTOMER SERVICE REPRESENTATIVES WANTED! ???? ???? HIGH-VOLUME CALL CENTER | HVAC / HOME SERVICES ???? WEEKLY PAY + BONUSES + INCENTIVES + FULL BENEFITS ???? Russo Bros. & Co. - East Hanover, NJ A ...

LifeStation

Customer Service Representative

Union, NJ · On-site

$18/hr

Customer Service Representative At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently.

U-Haul

Customer Service Representative

Whitehall, PA · On-site

$15.25 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Warren, NJ

Entry Level Customer Service Representative information

See Warren, NJ salary details

$10

$19

$27

How much do entry level customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer service representative in Warren, NJ is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Warren, NJ?

The most popular types of Customer Service Representative jobs in Warren, NJ are:

What cities near Warren, NJ are hiring for Entry Level Customer Service Representative jobs?

Cities near Warren, NJ with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Warren, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,603 per year, or $19.5 per hour.

CUSTOMER SERVICE REPRESENTATIVE

Maximum Quality Foods Inc

Linden, NJ • On-site

$18 - $20/hr

Full-time

Re-posted 22 days ago

Job description

 

Maximum Quality Foods, Inc.

Job Description



Job Title: CUSTOMER SERVICE REPRESENTATIVE                            FLSA/Grade: Non-Exempt/Hourly

Reports to: Customer Service Manager                                            Department: Customer Service



Maximum Quality Foods, Inc. is an independent foodservice distributor located in Linden, NJ. Family Owned and operated for over 46 years, we are proud to service all of New York, New Jersey, and Delaware, as well as parts of Connecticut, Rhode Island, Pennsylvania, and Maryland.                                                                                      


Position Summary:


The Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties. 

The position of Customer Service Representative is not exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall be entitled to overtime compensation for hours worked more than 40 in any one work week. 

The Customer Service Representative shall be accountable and supervised by the Customer Service Manager.

Essential Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the Company's products and services as well as the competition's strengths/weaknesses.
  • Applies knowledge of company products/services to efficiently process customer information and respond to inquiries and complaints in a diplomatic manner.
  • Contact customers by telephone or correspondence as often as necessary to meet and exceed the company's sales goals. Reviewing their current order items and getting specifics on items they are not currently buying. 
  • Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner.
  • Remains current on market conditions regarding products and product updates through available resources.
  • Utilizes Company leads to expand current customer base and follow up all leads promptly.
  • Maintains updated, organized files on all assigned customers.
  • Completes and submits customer activity reports each week on sales and backlog orders.
  • Analyzes customer accounts and promptly makes corrections and/or modifications to files. Deleting items that may be on their guide by way of a sub or sample. Keeping items clear and pricing accurate. 
  • Contact customers to obtain missing information or data to ensure an accurate customer database. 
  • Trains new Customer Service Representatives as requested on the system.
  • Enters appropriate information from customer orders on computer.
  • Verifies all order information for accuracy while entering into system.
  • Perform other duties as assigned by management.

Competencies:

  • Oral Communication Skills
  • Written Communication Skills
  • Telephone Etiquette
  • Customer Service
  • Customer Relations
  • Filing
  • Computer literacy
  • Problem solving
  • Organization
  • Professionalism
  • Presentation      

Shift:

  • Sunday – Thursday


Salary:


 Hourly

Work Environment:

  • Office.

Required Qualifications

  • High School Diploma or Equivalent. 

*The above job description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an employment contract or contract of any kind. Maximum Quality Foods, Inc. is an “At Will” employer. Employees can be re-assigned at any time and given other duties within the corporation. Maximum Quality Foods, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job function outlined in a job description at any time and without advanced notice to the employee. 

 

 

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