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Entry Level Customer Service Representative Jobs in Warren, NJ

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

IWS Group

Customer Service Representative

Bayonne, NJ · On-site

$22/hr

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Sharpened Image

Customer Service Representative

Union, NJ · On-site

$16.25 - $22.25/hr

Customer Service Representative Title: Customer Service Representative Location: Union, NJ Job Type: Temporary Description Under the direction of the Customer Service Supervisor(s), CSRs are the ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Warren, NJ

Entry Level Customer Service Representative information

See Warren, NJ salary details

$10

$19

$27

How much do entry level customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer service representative in Warren, NJ is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Warren, NJ?

The most popular types of Customer Service Representative jobs in Warren, NJ are:

What cities near Warren, NJ are hiring for Entry Level Customer Service Representative jobs?

Cities near Warren, NJ with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Warren, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,603 per year, or $19.5 per hour.

Customer Service Representative

Intelligent Workforce Solutions

Bayonne, NJ • On-site

$22/hr

Other

PTO

Re-posted 26 days ago

Job description

About the job Customer Service Representative
Customer Service Representative (CSR)
Bayonne, NJ
Pay Rate: $22.00 per hour
Schedule: 8:00am-4:30pm, Monday-Friday
Position Summary
A reliable and customer-focused Customer Service Representative (CSR) to support daily warehouse and logistics operations. The CSR serves as the primary point of contact for customers, ensuring timely communication regarding orders, inventory, shipments, and service inquiries. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced distribution environment.
Key Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems in a professional and timely manner.
  • Process customer orders, shipment requests, and order modifications.
  • Track and monitor inbound and outbound shipments and provide status updates to customers.
  • Coordinate with warehouse personnel, transportation providers, and management to resolve issues.
  • Enter and maintain accurate customer, inventory, and shipment data in company systems.
  • Investigate and resolve customer concerns, shortages, damages, and delivery discrepancies.
  • Prepare reports, documentation, and correspondence related to customer accounts.
  • Schedule pickups and deliveries while ensuring customer requirements are met.
  • Maintain a high level of customer satisfaction through proactive communication and problem-solving.
  • Support administrative and operational tasks as needed.
Qualifications
  • High school diploma or GED required.
  • Previous customer service, logistics, warehouse, transportation, or distribution experience preferred.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office (Word, Excel, Outlook).
  • Ability to multitask and prioritize workload in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Experience with warehouse management systems (WMS) or transportation management systems (TMS) is a plus.
Skills & Competencies
  • Excellent customer service and interpersonal skills.
  • Problem-solving and conflict-resolution abilities.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Professional demeanor and positive attitude.
Compensation & Benefits
  • $22.00 per hour
  • Opportunities for overtime based on business needs
  • Paid time off and holidays
  • Career growth opportunities within the organization

Work Environment
This position is based in a warehouse and distribution setting in Bayonne, NJ. The CSR will interact regularly with customers, drivers, warehouse associates, and management to ensure efficient operations and exceptional customer service.

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