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Entry Level Customer Service Representative Jobs in Summit, NJ

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

Russo Bros

Customer Service Representative

East Hanover, NJ · On-site

$25 - $30/hr

???? CUSTOMER SERVICE REPRESENTATIVES WANTED! ???? ???? HIGH-VOLUME CALL CENTER | HVAC / HOME SERVICES ???? WEEKLY PAY + BONUSES + INCENTIVES + FULL BENEFITS ???? Russo Bros. & Co. - East Hanover, NJ A ...

LifeStation

Customer Service Representative

Union, NJ · On-site

$18/hr

Customer Service Representative At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently.

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Summit, NJ

Entry Level Customer Service Representative information

See Summit, NJ salary details

$10

$19

$28

How much do entry level customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer service representative in Summit, NJ is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.21 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Summit, NJ?

The most popular types of Customer Service Representative jobs in Summit, NJ are:

What cities near Summit, NJ are hiring for Entry Level Customer Service Representative jobs?

Cities near Summit, NJ with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Summit, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,545 per year, or $20 per hour.

Customer Service Rep

cord

New York, NY • On-site

$17.50 - $23.75/hr

Full-time

Re-posted 13 days ago

Job description

Customer Service Rep
Department: Marketing
Employment Type: Full Time
Location: New York
Compensation: Competitive
Description
We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product-related issues. Your role will involve offering timely and effective solutions, ensuring customer satisfaction and fostering long-term relationships. The ideal candidate will be patient, detail-oriented, and have excellent communication skills. You will work in a fast-paced environment and be a key player in delivering outstanding service across all customer touchpoints.
Key Responsibilities
As a Customer Service Representative, you will be responsible for addressing customer inquiries and resolving issues across multiple channels, including phone, email, and chat. You'll provide accurate product information and ensure timely, effective solutions, maintaining a high level of customer satisfaction. Collaborating with internal teams, you'll assist with complex problems and ensure a seamless customer experience. Your ability to stay calm under pressure and communicate clearly will be essential in meeting the needs of our customers and building strong relationships.
Customer Interaction Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
  • Resolve customer issues, ensuring a positive experience and customer satisfaction.
  • Provide accurate information about products, services, and policies to customers.

Customer Support Process
  • Log all customer interactions in the customer relationship management (CRM) system.
  • Work closely with internal teams to escalate and resolve complex issues effectively.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
  • Maintain detailed records of customer complaints and feedback to inform service improvements.
  • Provide troubleshooting assistance for product-related queries.

Team Collaboration
  • Assist in identifying trends in customer issues to help improve processes.
  • Collaborate with the product team to gather customer feedback for product development.

Skills, Knowledge and Experience
We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing excellent service and resolving issues with professionalism and empathy. You will assist customers through multiple channels, including phone, email, and chat, ensuring a smooth and efficient experience.
As a Customer Service Representative, you will respond to customer inquiries, provide product information, and troubleshoot issues. Your goal will be to resolve complaints, process orders, and deliver exceptional service that exceeds customer expectations. You will collaborate with other teams to ensure customer satisfaction and contribute to improving our overall customer experience.
Essential
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Experience using customer service software or CRM systems (e.g., Zendesk, Salesforce).
  • Ability to handle multiple tasks simultaneously and work under pressure.
  • Strong attention to detail and organizational skills.
  • High school diploma or equivalent (Bachelor's degree preferred).

Desirable
  • Experience in customer service or call center environments.
  • Familiarity with common troubleshooting techniques for technical support.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Fluency in multiple languages is a plus.

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