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Virtual Customer Service Representative Jobs in Summit, NJ

BluPax Pharma

Customer Service Representative (CSR)

Edison, NJ · On-site

$16.25 - $22/hr

Position Summary The Customer Service Representative (CSR) plays a vital role in delivering exceptional service to BluPax Pharma's customers. This position is responsible for managing customer orders ...

IWS Group

Customer Service Representative

Bayonne, NJ · On-site

$22/hr

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Core Elite

Customer Service Representative

Jersey City, NJ · On-site

$900 - $1.3K/wk (+ commission)

CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL - IMMEDIATE OPENINGS We are currently hiring Customer Service Representatives to join our growing team. This is a great entry-level opportunity for ...

Adecco

Social Media Engagement Specialist

Manhattan, NY · Remote

$29.79/hr

If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Customer Service Representative ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

MSI

Customer Service Representative (CSR)

Edison, NJ · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Summit, NJ

Virtual Customer Service Representative information

See Summit, NJ salary details

$10

$19

$28

How much do virtual customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer service representative in Summit, NJ is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.21 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Summit, NJ?

The most popular types of Customer Service Representative jobs in Summit, NJ are:

What job categories do people searching Virtual Customer Service Representative jobs in Summit, NJ look for?

The top searched job categories for Virtual Customer Service Representative jobs in Summit, NJ are:

What cities near Summit, NJ are hiring for Virtual Customer Service Representative jobs?

Cities near Summit, NJ with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you

Virtual Customer Service (Entry Level)

NextGen Real Estate

New York, NY • On-site

$17.50 - $23.75/hr

Full-time

Re-posted 12 days ago

Job description

As a Virtual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. You will serve as the first point of contact for our clients and will be responsible for addressing their inquiries, concerns, and requests in a timely and professional manner.

Key Responsibilities:

- Respond to customer inquiries and provide accurate and timely information about our products and services

- Handle customer complaints and resolve issues in a professional and efficient manner

- Manage and update customer accounts and records

- Proactively identify and escalate customer issues to the appropriate department for resolution

- Collaborate with other team members to ensure a seamless customer experience

- Meet and exceed customer service goals and metrics

- Continuously improve and enhance customer service processes to increase efficiency and customer satisfaction

Qualifications:

- High school diploma or equivalent; college degree preferred

- Excellent communication skills, both written and verbal

- Strong problem-solving and decision-making abilities

- Ability to multitask and manage time effectively

- Proficient in Microsoft Office and other basic computer skills

- Experience with customer relationship management (CRM) software is a plus

- Must be able to work independently and in a team environment

- Comfortable working in a fast-paced and constantly changing environment

We are looking for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow in a dynamic and innovative company. If you are a self-starter with a positive attitude and excellent communication skills, we want to hear from you!

Join the NextGen Real Estate team and take the first step towards a rewarding career in the real estate industry. Apply now!

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