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Entry Level Customer Service Representative Jobs in North Ridgeville, OH

Evergreen Brokers Inc

Be Seen First

Customer Service Representative

Cleveland, OH · On-site

$40K - $75K/yr

The Customer Service Representative plays a key role in providing exceptional in-person support for ... Identify and resolve customer problems efficiently Preferred Qualifications * Entry-level ...

Evergreen Brokers Inc

Be Seen First

Customer Service Representative

Cleveland, OH · On-site

$40K - $75K/yr

The Customer Service Representative plays a key role in providing exceptional in-person support for ... Identify and resolve customer problems efficiently Preferred Qualifications * Entry-level ...

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Entry Level Customer Service Representative information

See North Ridgeville, OH salary details

$8

$16

$23

How much do entry level customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service representative in North Ridgeville, OH is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in North Ridgeville, OH? The most popular types of Customer Service Representative jobs in North Ridgeville, OH are:
What job categories do people searching Entry Level Customer Service Representative jobs in North Ridgeville, OH look for? The top searched job categories for Entry Level Customer Service Representative jobs in North Ridgeville, OH are:
What cities near North Ridgeville, OH are hiring for Entry Level Customer Service Representative jobs? Cities near North Ridgeville, OH with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in North Ridgeville, OH as of May 2026, with employment types broken down into 42% Full Time, 57% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,522 per year, or $16.6 per hour.

Entry Level Customer Service & Sales

Lamont & Scott Marketing Group

Akron, OH • On-site

Full-time

Posted 29 days ago

Job description

Company Description

We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.


Job Description

Lamont & Scott Marketing Group is one of the premier marketing and advertising firm in the Akron area. We specialize in gaining a fast, measurable advantage for our clients. We recently signed more major clients in the television entertainment industry! In addition to creating a positive image for our clients, the key to our success and growth is the ability to generate a greater market share for each and every client. In order to deliver results to our clients, we are in need of entry level sales and marketing reps to assist in the sales and marketing we conduct for our clients. 

Exposure to the following fields: 

  • Marketing and Advertising
  • Promotional Sales
  • Campaign Orientation
  •  Client Relations
  • Personnel / Interviewing
  • Face to Face Customer Interaction 
  • Development of Marketing Plans
  • In person sales with customers

We need enthusiastic, goal oriented individuals, who want to succeed in a competitive high energy environment.

Our challenge: 

We are continuously expanding our client base as well as the number of territories that we are responsible for nationally. We are in need of marketing representatives that can work on site at our promotional events providing direct customer and client support through direct promotional marketing techniques. We bring together diverse individuals who have an array of expertise, skills and potential, that helps us create progressive promotional event solutions for our clients. Lamont & Scott Marketing Group is looking for key individuals to perform sales and marketing presentations to our customers and provide promotional knowledge to our client base.

Qualifications
  • Experience in sales, customer service, retail, and/or marketing
  • Ability To Learn and Apply Marketing/Promotional Strategies 
  • Strong interpersonal skills 
  • Desire for an Entry Level Opportunity with Management Goals
Additional Information

Our compensation includes guaranteed weekly base pay, commission structure, and opportunities for bonuses.  We value our cohesive team environment that promotes professional and personal growth. 

Submit resume to apply! 

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