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Entry Level Customer Service Representative Jobs in Springboro, OH

Global Channel Management

Customer Service Rep

Mason, OH · On-site

$15 - $20.50/hr

About the job Customer Service Rep Customer Service Rep needs 2+ years of experience Customer Service Rep requires: * Availability to work from 12:30pm until midnight M-F and 10:30am 7pm on Saturdays ...

Frozen Food Express

Customer Service Rep

Xenia, OH · On-site

$14 - $19/hr

Frozen Food Express is looking for a Customer Service Representative for our Xenia, OH location ... This is NOT an entry level, administrative position; it required the skills of a well-seasoned ...

1 Click logistics

Customer Service Representative

Vandalia, OH · On-site

$15 - $20.50/hr

Customer Service Representative The Customer Service Representative (CSR) is a key member of our team, serving as the primary point of contact for our valued customers. Providing exceptional service ...

RB Global Inc.

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by ...

Ritchie Bros.

Customer Service Representative

Dayton, OH

$14 - $19.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Ritchie Bros.

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Ritchie Bros.

Customer Service Representative

Dayton, OH · On-site

$18 - $20/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Springboro, OH

Entry Level Customer Service Representative information

See Springboro, OH salary details

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How much do entry level customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level customer service representative in Springboro, OH is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.46 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Springboro, OH?

The most popular types of Customer Service Representative jobs in Springboro, OH are:

What cities near Springboro, OH are hiring for Entry Level Customer Service Representative jobs?

Cities near Springboro, OH with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Springboro, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,473 per year, or $16.6 per hour.

Entry Level Customer Service Representative

HAL SOLUTIONS LLC

Blue Ash, OH • On-site

$850 - $1.2K/wk

Full-time

Re-posted 7 days ago

Job description

Customer Service Representatives serve as the primary point of contact between our clients and their customers, providing exceptional support while delivering a positive customer experience. Our team is dedicated to building strong relationships, resolving customer concerns, and representing our clients with professionalism and enthusiasm.
We provide comprehensive training in product knowledge, company policies, communication techniques, customer service best practices, problem-solving, and more. This is a fast-paced, team-oriented environment, and we're looking for individuals who are eager to grow—not only as valued team members but as future leaders within our organization.
This position is Entry Level, Full Time, and On Site. Our team provides all the training and support needed for you to succeed.
We have developed a sustainable, flexible training program that covers essential aspects of our customer service process, including:
  • Industry insights and product knowledge
  • Customer service and communication techniques
  • Conflict resolution and problem-solving skills
  • Relationship-building and customer retention
  • Leadership development and career growth opportunities
What you'll be doing:

  • Provide outstanding customer service and support on behalf of our clients
  • Build positive relationships with customers through professional communication
  • Answer questions, resolve concerns, and provide product and service information
  • Maintain accurate customer records and follow company procedures
  • Collaborate with team members to ensure an exceptional customer experience
Qualifications:

  • At least 18 years old
  • High school diploma or equivalent
  • Professional, positive attitude with a strong work ethic
  • Excellent verbal communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Adaptable in a fast-paced environment
  • Organized with the ability to prioritize tasks effectively
  • Passionate about helping people and creating positive customer experiences
We value the relationships we build with our clients and the team members who represent them. Our success is driven by exceptional customer experiences, supported by the structured training, mentorship, and career development opportunities we provide.
If you believe you'd be a great addition to our team, please apply with your resume. A member of our Recruiting team will contact qualified candidates within 1–3 business days to discuss the opportunity and potentially schedule an interview.