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Remote Customer Service Representative Jobs in North Ridgeville, OH

Liveops

Remote Customer Service Representative

Elyria, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Medina, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Lorain, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lorain, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Elyria, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Lorain, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Elyria, OH · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Representative information

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How much do remote customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote customer service representative in North Ridgeville, OH is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.46 per hour, depending on experience, location, and employer.

What does a remote customer service representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How do remote customer service representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like CRM software. Many employers also require a reliable internet connection and a quiet workspace, and some roles may prefer prior experience or certifications in customer service. Training is often provided by the employer after hiring.

What are the most commonly searched types of Customer Service Representative jobs in North Ridgeville, OH?

The most popular types of Customer Service Representative jobs in North Ridgeville, OH are:

What are popular job titles related to Remote Customer Service Representative jobs in North Ridgeville, OH?

For Remote Customer Service Representative jobs in North Ridgeville, OH, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative jobs in North Ridgeville, OH look for?

The top searched job categories for Remote Customer Service Representative jobs in North Ridgeville, OH are:

What cities near North Ridgeville, OH are hiring for Remote Customer Service Representative jobs?

Cities near North Ridgeville, OH with the most Remote Customer Service Representative job openings:

Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in North Ridgeville, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,522 per year, or $16.6 per hour.

Remote Customer Service Representative | Client Benefits Representative | Work From Home

Cleveland, OH • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$15.50 - $21/hr

Full-time

Medical, Life, Retirement

Posted 22 days ago

Job description

Remote Customer Service Representative | Client Benefits Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)
Build Long-Term Client Relationships While Making a Difference
Looking for a rewarding work-from-home career where you can help people, enjoy schedule flexibility, and build long-term professional growth?
AO, a proud member of the Globe Life family, is seeking motivated, service-oriented professionals to join our team as Remote Customer Service Representatives / Client Benefits Representatives. In this fully remote role, you'll connect with clients through scheduled Zoom appointments, provide outstanding customer service, explain benefit options, and help working families protect what matters most.
For more than 70 years, AO has served union members, credit union members, associations, and their families by providing life, accident, and supplemental health insurance benefits. Our success is built on integrity, trust, and lasting relationships.
No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance to help you succeed.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Build long-term relationships through exceptional customer service.
  • Explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Answer client questions and provide ongoing support.
  • Maintain accurate client records and documentation.
  • Participate in weekly coaching, virtual training, and professional development.
  • Work independently while collaborating with a supportive remote team.
Why Join AO?
🏠 100% Remote Work
Work from anywhere in the United States or Canada with no commute.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with additional incentives based on performance.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
📈 Stable & Growing Organization
AO experienced 20%+ growth last year, providing long-term opportunity in an established organization serving working families since 1951.
🎓 Training & Mentorship
Receive comprehensive virtual onboarding, one-on-one coaching, ongoing mentorship, and leadership development.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Retirement Opportunities
  • Residual Income & Renewals
  • Career Advancement
  • Leadership Development
💻 Modern Remote Technology
Access industry-leading digital tools and systems designed to help you succeed while working from home.
Qualifications
  • Strong communication and interpersonal skills.
  • Excellent customer service and relationship-building abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable using Zoom and online technology.
  • Basic computer proficiency and reliable high-speed internet.
  • Strong organizational and time-management skills.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed but not required.
Why Candidates Choose AO
  • 100% Remote Work
  • Flexible Schedule
  • Weekly Pay
  • Performance Bonuses
  • Comprehensive Training
  • Career Growth Opportunities
  • Leadership Development
  • Long-Term Stability
  • Supportive Team Environment
  • Meaningful Work Helping Families
Interview Process
All interviews are conducted virtually via Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote customer service career where you can help others, work from home, enjoy schedule flexibility, and build long-term financial success, we'd love to hear from you.
Apply today by submitting your resume to begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply