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Entry Level Customer Service Representative Jobs in Miami, FL

AtWork!

Customer Service Representative

North Miami Beach, FL · On-site

$15.75 - $21.25/hr

Customer Service Representative The Customer Service Representative (CSR) supports the sales team by managing customer inquiries, facilitating smooth sales processes, and ensuring client satisfaction ...

U-Haul

Customer Service Representative

Oakland Park, FL · On-site

$15 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

West Park, FL · On-site

$14.75 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Miami, FL

Entry Level Customer Service Representative information

See Miami, FL salary details

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$25

How much do entry level customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer service representative in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Miami, FL?

The most popular types of Customer Service Representative jobs in Miami, FL are:

What cities near Miami, FL are hiring for Entry Level Customer Service Representative jobs?

Cities near Miami, FL with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

Customer Service Representative

Glass Doctor®

Oakland Park, FL • On-site

$16 - $18/hr

Other

PTO

Re-posted 11 days ago

Glass Doctor rating

6.4

Company rating: 6.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

227th of 374 rated vehicle maintenance

Job description

Do you love customer service and you've been doing
it for more than a year? Then keep
reading...
How about growing your skills and income at a
company where your attention to detail will be appreciated?
As an CSR, you will be helping our residential and
business customers, often in times when they need it most. When something cracks or shatters, you'll put
the customer at ease, making sure their home or business is safe and looking
good!
We invest in our people and will make sure you
have the training, tools, and process to be successful.
If you are looking for a place where your
expertise will be valued, you can grow in your career, and you have control
over your income, apply to Glass Doctor today!
Your Responsibilities as a CSR
As a Glass Doctor CSR, you are a vital part of our
team. You will be the person that provides top-notch customer service while
showing off your solid customer service skills.
Here's what you'll do:
• Receives incoming calls in a
professional and courteous manner, determines purpose of the call, and
collects/verifies contact information.
• Enter all relevant customer
information into the point-of-sale system
. Sets appointments for flat projects to
promptly close the sale.
• Assist Auto Glass Customers using open
ended questions to ensure Glass Doctor gets the best possible information about
the vehicle.
• Promptly responds to email requests to
secure the opportunity.
• Collect payment from customers for the
work performed.
Here's What You Need to Succeed as an CSR:
Excel at Exceptional Customer Service:
In this role, you are much more than just a customer service representative. You
are delivering an exceptionally high-quality customer experience.
We highly value the customer satisfaction surveys
and Google reviews that we get from our customers about the jobs
performed.
Have an Eye for Perfection:
You'll need a high level of attention to detail.
Identify Additional Opportunities to Help the Customer:
Our customers view you as the trusted expert to make the best recommendations for
their current and future needs.
Job Requirements
The following are the minimum requirements to be
considered for the CSR position at Glass Doctor:
• One year or more of customer service experience preferred
. Knowledge and understanding of the basic tools of the trade.
• Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
• Must be willing to complete a background check and drug screen.
• Strong organizational skills, able to multi-task, and can manage time.
• Outstanding phone skills.
• Strong computer and internet skills.
• Excellent interpersonal and communication skills (written and verbal).
This Job Is NOT For You If . . .
• You say things in your head like "A broken window - what's the big deal?" To
our customers, when glass breaks, it's an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us
to show up as scheduled. Calling off work at the last-minute impacts not just
the customer but the whole team.
Here's How We Take Care of Our Employees:
• Flexible Schedule
• Paid Training
• Bonuses & Incentives
• PTO and Vacation
The pay range for this position is $16.00 to $18.00, depending on your level of experience as an CSR.
At Glass Doctor, you will be a valued part of our
team and community. By providing
continuing training, we will invest in you as you grow with us.
If you are ready to put your passion for customer
service and glass expertise to work, then what are you waiting for? APPLY
TODAY!

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