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Entry Level Customer Service Representative Jobs in Miami, FL

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the ... You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature ...

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

ADP

Entry-Level Customer Support Representative

Miami, FL · Hybrid

$14.50 - $19.75/hr

... * Entry-Level Customer Support Representative Are you a recent graduate looking to launch your ... You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature ...

5th HQ

Customer Service Representative

Hollywood, FL

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Miami, FL

Entry Level Customer Service Representative information

See Miami, FL salary details

$9

$17

$25

How much do entry level customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level customer service representative in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Miami, FL?

The most popular types of Customer Service Representative jobs in Miami, FL are:

What cities near Miami, FL are hiring for Entry Level Customer Service Representative jobs?

Cities near Miami, FL with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

Entry Level Customer Service Assistant

Draftomat

Hollywood, FL • On-site

$18 - $28/hr

Full-time

Posted 9 days ago

Job description

About Us

Draftomat is a professional landscaping and grounds maintenance company providing reliable outdoor services for residential and commercial properties. We are committed to delivering excellent customer care and maintaining clean, healthy, and visually appealing outdoor environments.


Job Summary

We are seeking a dependable and customer-focused Entry Level Customer Service Assistant to support daily client communication, service scheduling, and office coordination. This role is ideal for someone who enjoys helping customers and working in a fast-paced service environment.


Key Responsibilities
  • Respond to customer inquiries via phone, email, and office communication
  • Schedule landscaping and maintenance service appointments
  • Maintain accurate customer and scheduling records
  • Coordinate with field teams regarding daily service updates
  • Resolve customer concerns professionally and efficiently
  • Provide administrative support to office operations as needed
Qualifications
  • Previous customer service or administrative experience preferred
  • Strong communication and interpersonal skills
  • Basic computer and scheduling software knowledge
  • Organized, dependable, and detail-oriented
  • Ability to multitask in a fast-paced environment
Compensation & Benefits
  • Pay: $18 - $28 per hour
  • Full-time stable employment
  • Paid training provided
  • Opportunities for advancement within the company
Work Schedule
  • Monday to Friday