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Entry Level Customer Service Representative Jobs in Miami, FL

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the ... You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature ...

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

ADP

Entry-Level Customer Support Representative

Miami, FL · Hybrid

$14.50 - $19.75/hr

... * Entry-Level Customer Support Representative Are you a recent graduate looking to launch your ... You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Miami, FL

Entry Level Customer Service Representative information

See Miami, FL salary details

$9

$17

$25

How much do entry level customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level customer service representative in Miami, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Miami, FL?

The most popular types of Customer Service Representative jobs in Miami, FL are:

What cities near Miami, FL are hiring for Entry Level Customer Service Representative jobs?

Cities near Miami, FL with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,395 per year, or $18 per hour.

Customer Service Representative job

Apply for the Customer Service Representative job

Miami, FL • On-site

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Job description

Join Our Team as a Customer Service Representative at Dunns Josephine Hotel!

Are you passionate about creating memorable guest experiences? Do you thrive in a fast-paced, people-focused environment? If so, Dunns Josephine Hotel in sunny Miami, FL, is looking for you! We’re seeking a friendly and dedicated Customer Service Representative to be the face of our hotel and ensure every guest feels right at home.

About Us

At Dunns Josephine Hotel, we pride ourselves on offering a warm, welcoming, and luxurious stay for all our guests. Located in the heart of Miami, we blend modern comfort with personalized service to create unforgettable experiences. Our team is the backbone of our success, and we’re excited to welcome a new member to our growing family.

What You’ll Be Doing

As a Customer Service Representative, you’ll play a key role in ensuring our guests have a seamless and enjoyable stay. Your responsibilities will include:
- Greeting guests with a smile and assisting with check-ins and check-outs.
- Answering guest inquiries and resolving any issues promptly and professionally.
- Providing information about hotel amenities, local attractions, and services.
- Handling reservations and ensuring accurate record-keeping.
- Collaborating with other team members to maintain our high standards of service.

What We’re Looking For

We’re excited to meet candidates who bring enthusiasm and a guest-first mindset to the table. While no prior experience is required, here’s what we value:
- Excellent communication and interpersonal skills.
- A positive attitude and the ability to stay calm under pressure.
- Strong organizational skills and attention to detail.
- A team player who’s eager to contribute to a collaborative environment.

What We Offer

At Dunns Josephine Hotel, we believe in taking care of our team as much as we take care of our guests. Here are some of the benefits you’ll enjoy:
- 401K to help you plan for your future.
- Healthcare to keep you and your family covered.
- Paid Time Off (PTP) so you can recharge and relax.

Why Join Us?

At Dunns Josephine Hotel, we’re more than just a workplace—we’re a community. We value teamwork, integrity, and a commitment to excellence. Joining our team means becoming part of a supportive and welcoming environment where your contributions truly make a difference.

Ready to Apply?

If you’re ready to take the next step in your career and join a team that’s passionate about hospitality, we’d love to hear from you! Apply today and let’s create unforgettable guest experiences together at Dunns Josephine Hotel.

Apply