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Entry Level Customer Service Representative Jobs in Florida

Mr. Handyman

Customer Service Representative (CSR)

Miami, FL · On-site

$18 - $23/hr

  • Medical

  • PTO

Customer Service Representative (CSR) Join One of Miami's Highest-Rated Home Repair Companies! Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional ...

Consumer Portfolio Services

Be Seen First

Entry Level - Customer Service/ Collector

Maitland, FL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Also, no management representative of the Company, except the President, has any authority to enter ... Company Description Consumer Portfolio Services, Inc. is a leader in the sub-prime auto finance ...

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

DXP

Customer Service Representative

Orlando, FL

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Under the direction of the Customer Service Manager, the Customer Service Representative will ... This is an entry level position * Knowledge of Microsoft office (Excel, Word, Outlook) * Excellent ...

New

CrossCountry Mortgage

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

CrossCountry Mortgage's Customer Service Representative (Dialer) position is an entry level position to begin a new career in the mortgage industry. This position provides the essential tools and ...

DXP

Customer Service Representative

Orlando, FL

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Under the direction of the Customer Service Manager, the Customer Service Representative will ... This is an entry level position * Knowledge of Microsoft office (Excel, Word, Outlook) * Excellent ...

New

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

  • Medical

  • Retirement

  • PTO

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Circle K

Lead Customer Service Representative

Yulee, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Lead Customer Service Representative We want you to join our team as a Customer Service ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Million Air

Customer Service Representative

Jacksonville, FL · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

Million Air

Customer Service Representative

Jacksonville, FL · On-site

$14.75 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Florida

Entry Level Customer Service Representative information

See Florida salary details

$7

$14

$20

How much do entry level customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level customer service representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Florida?

The most popular types of Customer Service Representative jobs in Florida are:

What cities in Florida are hiring for Entry Level Customer Service Representative jobs?

Cities in Florida with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative (CSR)

Mr. Handyman

Miami, FL • On-site

$18 - $23/hr

Full-time

Medical, PTO

Re-posted 20 days ago

Job description

Customer Service Representative (CSR)
Join One of Miami's Highest-Rated Home Repair Companies!
Mr. Handyman is an award-winning home repair and maintenance company with a reputation for exceptional customer service, quality workmanship, and professionalism. We are looking for a highly organized, friendly, and detail-oriented Customer Service Representative (CSR) to become the voice of our company and help deliver an outstanding experience for every customer.
If you enjoy helping people, thrive in a fast-paced environment, and love staying organized while juggling multiple tasks, we'd love to meet you.
Position Summary
As a Customer Service Representative, you will be responsible for managing customer communications, scheduling appointments, supporting our field technicians, and ensuring every customer receives exceptional service from the first phone call through project completion.
This is a critical role within our office that requires excellent communication skills, attention to detail, and the ability to prioritize multiple tasks throughout the day.
Primary Responsibilities
Customer Service & Scheduling
  • Answer inbound customer calls professionally and courteously
  • Respond promptly to website leads and online service requests
  • Gather detailed information regarding customers' repair and maintenance needs
  • Ask pertinent questions to accurately determine the scope of work
  • Schedule estimates, inspections, and service appointments while optimizing technician routes and availability
  • Confirm appointments and communicate schedule changes when necessary

Customer Follow-Up
  • Conduct customer satisfaction calls following completed jobs
  • Follow up with prospective customers regarding outstanding estimates
  • Build long-term relationships with customers through excellent communication
  • Resolve customer concerns and escalate issues when appropriate

Administrative Support
  • Review completed work orders for accuracy
  • Verify scope of work completed with technicians
  • Prepare, clean up, and send customer invoices
  • Maintain accurate customer records within our CRM
  • Assist with daily office operations and administrative tasks

Project Coordination
  • Help source materials for upcoming jobs
  • Coordinate with vendors and suppliers
  • Request Certificates of Insurance (COIs) as needed
  • Send COIs to condominium associations and property management offices
  • Coordinate building access requirements for upcoming projects

Relationship Management
  • Build and maintain strong relationships with condominium management companies
  • Communicate effectively with property managers, building engineers, and HOA representatives
  • Support our commercial and residential clients with professionalism and urgency

Qualifications
  • Previous customer service experience required
  • Call center, dispatch, scheduling, or administrative experience preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Comfortable working in a fast-paced office environment
  • Detail-oriented with excellent follow-through
  • Professional phone etiquette
  • Proficient with Microsoft Office and Google Workspace
  • Ability to quickly learn scheduling and CRM software (Service Titan experience is a plus but not required)
  • Bilingual (English/Spanish) preferred

Desired Traits
We're looking for someone who is:
  • Friendly and positive
  • Professional under pressure
  • Highly organized
  • Dependable and punctual
  • A team player
  • Solutions-oriented
  • Comfortable speaking with customers throughout the day
  • Able to prioritize multiple responsibilities without sacrificing quality

What We Offer
  • Competitive hourly pay based on experience ($18 - $23/hr)
  • Performance bonus opportunities
  • Paid holidays
  • Paid vacation
  • Company contribution toward employee health insurance
  • Professional development and ongoing training
  • Supportive team environment
  • Opportunity for advancement within a growing company
  • Stable, year-round employment

Schedule
  • Full-time
  • Monday through Friday
  • Occasional Saturdays as business needs require

Why Mr. Handyman?
Our mission is simple: Deliver an exceptional customer experience while helping homeowners and businesses care for their properties.
Every phone call, every appointment, and every interaction matters. As our Customer Service Representative, you'll play a key role in making sure our customers receive the professionalism and care that have earned us our outstanding reputation throughout Miami-Dade County.

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