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Entry Level Csr Jobs in Appleton, WI (NOW HIRING)

Alta Resources

Customer Service Representative

Neenah, WI · On-site

$17 - $19/hr

The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that ...

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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Entry Level Csr information

See Appleton, WI salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level csr in Appleton, WI is $18.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Appleton, WI?

The most popular types of Csr jobs in Appleton, WI are:

What are popular job titles related to Entry Level Csr jobs in Appleton, WI?

For Entry Level Csr jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Appleton, WI look for?

The top searched job categories for Entry Level Csr jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Entry Level Csr jobs?

Cities near Appleton, WI with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Appleton, WI as of September 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $38,131 per year, or $18.3 per hour.

Customer Service Representative

Kimberly, WI • On-site

Crane Engineering Sales LLC
See more jobs at Crane Engineering Sales LLCexternal

$16 - $21.75/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Description

We are a family-oriented Midwest based company; with locations in Wisconsin and Minnesota. We have a need for a Customer Service Representative.


The Customer Service Representative provides superior service to customers by accurately processing orders through system and proactively monitoring and communicating customers' anticipated requirements by utilizing excellent, in-depth knowledge of Crane services.


Our mission is to help customers succeed. To achieve our mission, we've instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Crane Engineering team members impact the organization's success and are recognized for creating "WOW!" customer experiences. 


What You Get To Do

  • Demonstrates and promotes Crane's core values (Act with Integrity and Respect, Foster Teamwork, Focus on the Customer, Strive for Excellence and Innovation, Project Passion and Energy and Have Fun).
  • Accurately enters sales orders, processes acknowledgments, purchase orders (mail or fax) and shipping papers.
  • Processes invoices and receipts for commissions and accounts payable accurately and in a timely manner.
  • Handles customer billing including commissions, inventory shipments, build-ups, Optiflow and service orders.
  • Communicate with vendors on a routine basis to follow-up and expedite current orders.
  • Reviews backorder fills on a daily basis and acts on them accordingly depending on the order type.
  • Responds to internal and external customer requests. 
  • Processes returns, warranties and credits accurately and timely.
  • Tracks orders through the system and follows up with vendors to ensure that ship dates are met.
  • Attaches packing slips with the appropriate paperwork once shipments arrive at Crane.
  • Performs typing, emailing, faxing or other administrative duties as needed.
  • Verifies accuracy of factory acknowledgements; immediately corrects errors.
  • Coordinates factory generated lead feedback to our principals.
  • Processes warranties and returns within specified warehouse or factory authorized timeframe.
  • Works with accounting to resolve customer payment or vendor invoice issues.
  • Provides back-up determining the nature of callers' business and directs them to appropriate destination.
  • May perform other duties as assigned.

Requirements

What We Need From You

  • Associate's degree in a related field; one-year related experience or knowledge with distribution services and/or service operations. 
  • Displays an ability to learn rapidly and adapt quickly to changing situations.
  • Highly skilled at multi-tasking and is reliable in meeting schedules and deadlines.
  • Works well in cooperation with others for the benefit of the organization. 
  • Ability to effectively perform the duties and responsibilities of the position.
  • Ability to manage difficult or emotional customer situations.
  • Ability to understand gross margin percentages and how invoices are processed from vendors and to customers and how they tie into Crane's success.
  • Meets commitments and maintains confidentiality.
  • Speaks clearly and persuasively in positive or negative situations.
  • Writes clearly and informatively and edits work for spelling and grammar. 
  • Excellent customer service skills (friendly, courteous and helpful). 
  • Ability to write reports, business correspondence and procedure manuals.
  • Working knowledge of Microsoft Word and Excel. 


We Are Winning When

Our expectations are that team members demonstrate our Core Values.

  • Integrity & Respect - Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.
  • Teamwork - Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team's and others' success.
  • Customer Focus - Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
  • Excellence & Innovation - Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
  • Passion & Energy - Bring passion and energy to our work so that we are "energy givers", enabling us to own and pursue objectives in spite of obstacles and adversity.
  • Fun! - Enjoy what we do and have fun with each other - celebrate a job well done... "25% more fun".


Benefits and Team Member Perks

  • Positivity, cohesiveness and celebrating a job well done!
  • Competitive compensation and benefits structure within a values-driven culture
  • Work-life balance; generous paid time off program including paid holidays; ability to participate in Flexible Workplace arrangement 
  • Comprehensive health insurance coverage
  • 401k with generous company match
  • Intuitive health and wellness program that rewards participation
  • Community involvement and volunteering opportunities
  • Career advancement through our Career Tracker program
  • Continuous learning through our talent learning management system - Crane University
  • Full time position, 40 hours per week. 


Apply today and join the team at: https://www.craneengineering.net/careers


Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility. 

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