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Entry Level Csr Jobs in Utah (NOW HIRING)

SBM Management Services

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

SBM Management Services LP

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

SBM Management Services LP

Customer Service Rep

Ogden, UT

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

U-Haul

Customer Service Representative

Tooele, UT · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

SBM Management Services LP

Customer Service Rep

Uintah, UT

$14.75 - $20/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

AlphaGraphics

Customer Service Representative

Layton, UT · On-site

$14.50 - $19.75/hr

Customer Service Representative We are looking for an ambitious and experienced customer service representative to work full or part-time at our center. If you thrive in a fast paced environment ...

Circle K

$15 - $20.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Utah

Entry Level Csr information

See Utah salary details

$8

$17

$24

How much do entry level csr jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level csr in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Utah? The most popular types of Csr jobs in Utah are:
What are popular job titles related to Entry Level Csr jobs in Utah? For Entry Level Csr jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Utah look for? The top searched job categories for Entry Level Csr jobs in Utah are:
What cities in Utah are hiring for Entry Level Csr jobs? Cities in Utah with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Utah as of August 2026, with employment types broken down into 3% As Needed, 80% Full Time, 14% Part Time, and 3% Temporary. Highlights an 92% In-person, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative

WESTERN HEATING, AIR & PLUMBING

Sandy, UT

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Description

Western Heating + Air + Plumbing is seeking a dedicated Customer Service Rep to join our team. We are a company that prides itself on our core values of Family, Integrity, Excellence, and Gratitude. Our team is the heart of our service, and we strive to provide an environment that reflects these values in every interaction.   


The Digital Champion CSR, will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face.  This role is responsible for championing communication through inbound/outbound calls, including live chat, chirps, and email correspondence.


Why Join Us?

We understand the significant impact your job has on you and your loved ones, so we offer a comprehensive benefits package to support your health, family, and lifestyle. 

  • Work Life Balance: We understand the importance of ensuring that you have time with your families. 
  • Benefits: We pay almost 100% of your healthcare premiums and 50% for your family!
  • Retirement Plan: 401k with company match.
  • Paid Time Off: 13 vacation days + 6 paid holidays!
  • Career Growth We offer a clear path for advancement, whether you're looking to grow within the customer service department as a CSR Lead or explore other departments within the company. 

Job Responsibilities:

  • Serve as the primary champion for digital customer interactions, ensuring timely responses and an exceptional customer experience. 
  • Remain actively engaged in the phone queue, handling inbound and outbound calls while balancing digital communication responsibilities. 
  • Generate sales leads and maximize booking opportunities across all communication channels. 
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers




Requirements


 Schedule:

  • 11:30am - 8pm during the summer (until September)
  • 10:30am - 7:00pm (September - May)
  • Weekends (Rotating Saturdays)

Apply