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Entry Level Customer Retention Jobs in Utah (NOW HIRING)

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Magna, UT · On-site

$14.25 - $19.50/hr

This is an entry-level position based out of our distribution center located at 4025 S 8000 W ... customers. As we've expanded across the world, we've retained a core belief in people and their ...

Skilled Laborer - Civil

Salt Lake City, UT · On-site

$16.75 - $21.25/hr

... retention of experienced, long-term employees, prompt responsiveness to customers' needs ... Skilled Laborer I - Entry Level: Entry-level; on-the-job training provided by department trainer.

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Entry Level Customer Retention information

What is the difference between Entry Level Customer Retention vs Customer Service Representative?

AspectEntry Level Customer RetentionCustomer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries and resolving issues
Skills NeededCommunication, relationship management, basic salesCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, customer success departmentsCall centers, retail, support desks
Common CertificationsCustomer service or retention certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Entry Level Customer Retention focuses on maintaining relationships and reducing churn, often requiring sales and relationship skills. Customer Service Representatives primarily handle inquiries and resolve issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Retention jobs in Utah?

The most popular types of Customer Retention jobs in Utah are:

What are popular job titles related to Entry Level Customer Retention jobs in Utah?

For Entry Level Customer Retention jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Retention jobs in Utah look for?

The top searched job categories for Entry Level Customer Retention jobs in Utah are:

What cities in Utah are hiring for Entry Level Customer Retention jobs?

Cities in Utah with the most Entry Level Customer Retention job openings:

Outside Sales Representative Trainee (SIT)

builders

Kamas, UT • On-site

Full-time

Re-posted 5 days ago


Job description

Outside Sales Representative in Training

Kamas/Heber, Utah

Position Summary
We are seeking a motivated, coachable, and driven Outside Sales Representative in Training (SIT) to join our team. This entry-level sales development role is designed for individuals who are eager to learn the fundamentals of outside sales, build strong customer relationships, and grow into a successful territory sales professional.

Through structured training, hands-on experience, and ongoing mentorship, the SIT will develop the skills needed to generate leads, close sales, and manage customer accounts. This role provides a clear career path into a full-time Outside Sales Representative position.

 

Key Responsibilities

Training & Development

  • Participate in a structured training program focused on products, systems, and sales processes
  • Learn company operations, customer service standards, and internal workflows
  • Shadow experienced sales representatives to gain real-world experience

Sales Support (Year 1 Focus)

  • Assist with preparing bids, quotes, and proposals
  • Process customer orders and ensure accuracy and timeliness
  • Support account management activities and customer follow-up
  • Develop proficiency in ERP/CRM systems and product offerings

Customer Engagement

  • Build strong relationships with customers through responsiveness and communication
  • Observe and assist in customer visits, job site interactions, and sales calls
  • Provide exceptional service to support customer retention and growth

Transition to Outside Sales

  • Gradually take on responsibility for managing accounts and a sales territory
  • Identify and pursue new business opportunities
  • Develop and execute sales strategies to meet or exceed sales goals
 

Qualifications

  • Bachelor’s Degree in Sales, Marketing or related field plus 0 - 2 years related industry operations / sales; or equivalent combination of education and experience.
  • Strong desire to build a career in outside sales
  • Excellent communication and interpersonal skills
  • Highly motivated, goal-oriented, and competitive mindset
  • Ability to learn quickly and adapt in a fast-paced environment
  • Strong organizational and problem-solving skills
  • Proficiency in Microsoft Office; experience with CRM/ERP systems is a plus
  • Valid driver’s license and willingness to travel locally